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Job DescriptionTe Whiwhinga mahi | The opportunityWe are seeking a Career Development and Employability Consultant to join the Career Development and Employability Services (CDES) team within Student and Scholarly Services (SaSS).In this role, you will provide career development expertise to faculties and service divisions, helping students build career literacy, develop graduate capabilities, and successfully transition into employment or further study. Working across a broad portfolio, you will collaborate with academic and professional staff to design, deliver, and evaluate innovative career development initiatives that align with the University's strategic employability goals.You will deliver specialised workshops, coaching sessions, online resources, employability programmes, and events that cater to diverse student groups, including Māori, Pacific, international, and postgraduate students. Using your expertise in career development, facilitation, and coaching, you will support students to identify their strengths, explore career opportunities, and develop the confidence and skills needed to thrive in an evolving world of work.You will also work closely with faculties, employers, community organisations, government agencies, and other stakeholders to develop tailored initiatives that enhance graduate employment outcomes and expand work-integrated learning opportunities. Through strong partnerships and continuous improvement, you will play a key role in shaping an outstanding employability for students.This is a full-time, 37.5-hour-per-week permanent role. The salary range for this role is $73,400 – $90,700 per annum, depending on experience and qualifications.For more detailed information on the role accountabilities and requirements, please review the Position Description. Mō tō mātou rōpū | About the teamStudent and Scholarly Services (SaSS) was established to strengthen the integration of student-facing services and improve effectiveness across the student journey.Career Development and Employability Services (CDES) supports students to become career-ready graduates through innovative programmes, personalised career support, employer engagement initiatives, and employability education. The team works collaboratively across the University and with external partners to enhance graduate outcomes and support students from diverse backgrounds to achieve their career aspirations. He kōrero mōu | About youYou will be a passionate and student-centred career development professional with a commitment to equity, inclusion, and student success.To be successful in this role, you will bring:A tertiary qualification in career development, education, counselling, or a related discipline.Strong coaching or counselling experience with the ability to support individuals from diverse backgrounds.Excellent facilitation and presentation skills, including experience engaging large and varied audiences.Experience designing and delivering workshops, learning activities, and career development programmes.The ability to create engaging career resources using a range of learning technologies.Strong interpersonal skills and the ability to build effective relationships with students, academic staff, and employers.Demonstrated experience working with culturally diverse communities.Knowledge of career development theories, coaching approaches, and career assessment tools.A strong understanding of graduate recruitment practices, labour market trends, and employability development.Excellent organisational skills and the ability to manage competing priorities in a complex environment.A commitment to Te Tiriti o Waitangi, equity, and inclusive practice.Experience working with tertiary students, learning management systems, web-based content creation, graduate recruitment, or career development programmes would be highly advantageous. Ngā āhuatanga kei a mātou | What we offerThe University of Auckland is New Zealand's leading University and maintains significant computational, laboratory, and analytic facilities. Auckland is frequently rated as one of the world's most liveable cities. The University is committed to providing an excellent working environment through the following:Flexible employment practices (including working from home and flexible hours)Up to 6.75% company superannuation schemeA competitive salary with five weeks' annual leaveIn addition, we also offer career development programmes, discounted car parking, a generous parental leave allowance, childcare, and other discounts on internal and external services. For more information, please visit Staff Benefits. Me pēhea te tuku tono | How to applyApplications must be submitted online by the closing date of 16/11/2026 to be considered. Please include your cover letter and CV highlighting how you can meet the abovementioned skills and experiences.Please note that we may close the advert earlier if we find a suitable candidate.Please reach out to Jodie Peterson - [email protected] for a confidential conversation. Please note we are happy to answer your questions, but we do not accept applications by email.
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Closing: Dec 2, 2026 |
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Job DescriptionMō tō mātou rōpū | About the team The Student Hubs team is the physical gateway to Waipapa Taumata Rau | The University of Auckland. We provide a welcoming, friendly, and mana-enhancing service for future and current students across their student journey. At Student Hubs, our work is guided by the following values that reflect our commitment to collaboration, leadership, learning and community: Mana Enhancing: We’re a place for uplifting interaction Service Excellence: We’re professional, accurate and responsive Manaakitanga: We listen, respect, understand and care Whanaungatanga: We connect, partner and strengthen relationships Kaitiakitanga: We guide, support and see things through. We deliver a wide range of services to support students on their journey at Waipapa Taumata Rau | University of Auckland. Our primary function is to deliver high quality in-person and online services that support students holistically. Our services include: Guidance and advice on being a student, Navigation of the University systems, spaces and processes, Information about study options, Support with applications and enrolments, Library & Student IT services. Our Senior Hub Assistants provide a high standard of customer service, assistance and advice across a wide range of enquiries, helping current and prospective students to successfully navigate aspects of their student journey at the University of Auckland. They operate in a front-facing role as the first point of contact for services and provide supervisory support to Hub Assistants.He kōrero mōu | About you We are looking for a highly motivated individual to join our team of Senior Hub Assistants at the Grafton Student Hub who: Are collaborative team players who build positive relationships and contribute to a supportive team environment Take a proactive approach and work effectively both independently and with others Demonstrate reliability and a strong, positive work ethic aligned with our values Show empathy and genuine care in supporting tauira | students and colleagues Thrive in fast-paced, dynamic environments and adapt to changing needs Bring a positive, energetic approach to engaging with tauira | students in a high-volume, complex work setting Comfortable stepping in to guide and support the team when neededReady to help coordinate tasks to keep operations running smoothlyTe Whiwhinga mahi | The opportunityWe currently have one vacancy as outlined below. This is a permanent role, with a salary range of $56,400 - $64,700 depending on skills and experience.Grafton Campus Student Hub – full-time Senior Hub AssistantShift pattern: Monday, Tuesday, Wednesday 2pm to 10pm, Saturday and Sunday 9am to 5pmTotal hours: 37.5For more detailed information, please refer to the Position Description.Ngā āhuatanga kei a mātou | What we offer The University of Auckland is New Zealand’s leading university and maintains significant computational, laboratory and analytic facilities. Auckland itself is frequently rated as one of the world’s most liveable cities. The University is committed to providing an excellent working environment through: Flexible employment practices (including working from home, flexible hours) Up to 6.75% company superannuation scheme A competitive salary with five weeks’ annual leave In addition, we also offer career development programmes, discounted car parking, a generous parental leave allowance, childcare, and a number of other discounts on internal and external services. Me pēhea te tuku tono | How to apply Applications must be submitted online by the closing date of 27 October 2026 to be considered. Please include your cover letter and CV highlighting how you meet the skills and experience required. Please note that we may close the job advertisement earlier if we find suitable candidates before the end date. Cover Letter: As we do not use AI for screening or psychometric testing, we will be using your cover letter to assist us in longlisting, so we encourage you to be as authentic as possible and be mindful when using AI. Phone Screening: To assist us with shortlisting for interviews, we may be giving you a quick call. If you receive our call during an inconvenient time, please let us know and we will be happy to call you back.Interviews: We will be conducting interviews on 28 October. You will need to be available on this day to be considered for these positions.As we are working within a short recruitment timeframe, we recommend having your references ready early in the process. The start date will be Monday 16 November and there will be a two-week, full time-time (Monday to Friday) training and induction programme that will be based primarily at the City Campus. Please reach out to the hiring team via [email protected] with any questions about the role. Please note we are happy to answer your questions, but we do not accept applications by email.
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Closing: Nov 19, 2026 |
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Job DescriptionTe Whiwhinga mahi | The Opportunity
We are seeking a hands-on Teaching Technician to support the safe and effective delivery of practical teaching in the Faculty of Medical and Health Sciences (FMHS). Working within our Multi-Disciplinary Laboratories (MDLs) with a particular focus on physiology. You will work closely with academic and technical colleagues to prepare and support teaching sessions, maintain specialised equipment, handle biological materials and animal tissue appropriately, and help ensure laboratory activities run smoothly. The role combines practical laboratory preparation, equipment troubleshooting, student support and day-to-day laboratory operations.Key responsibilities include: Preparing, setting up, supporting and packing down practical physiology teaching sessions, including specialised laboratory procedures and demonstrations. Undertaking specialised dissections, tissue collection and preparation, and relevant drug administration procedures in accordance with approved protocols and safety requirements. Maintaining and troubleshooting scientific equipment, carrying out basic repairs within technical competence and arranging servicing or calibration when required. Demonstrating laboratory equipment, techniques and software and assisting academic staff, tutors and students during practical teaching. Preparing and updating technical set-up notes, risk assessments and laboratory records, and supporting safe handling, storage and disposal of materials. Maintaining teaching spaces, managing equipment and consumable stocks, and supporting the testing of new or modified practical activities. This is a full-time (37.5 hours/week), fixed-term opportunity for 24 months, with a salary range of $63,600 to $75,000 per annum, depending on skills and experience.For more detailed information, please view the Position Description.Mō tō mātou rōpū | About The Team
The Multi-Disciplinary Laboratories (MDLs) are a cornerstone of teaching within the Faculty of Medical and Health Sciences, supporting thousands of undergraduate and postgraduate students each year. Our Technical Services team provides essential expertise in laboratory operations, compliance and teaching support, ensuring that academic staff and students have the resources, facilities and guidance needed to succeed. As part of the MDLs, the Physiology teaching laboratories support practical teaching across a range of programmes, including Medical Sciences, Medicine, Pharmacy and Māori Health. Teaching activities include hands-on experiments, physiological measurements, specialised scientific equipment and animal tissue dissection, providing students with opportunities to develop and apply their understanding of human physiology. We value collaboration, innovation and continuous improvement, and work closely with academic partners to deliver high-quality practical learning experiences.He kōrero mōu | About You
You will be a practical, organised and adaptable laboratory professional with a good understanding of physiology and scientific laboratory methods. You will be comfortable working both independently and as part of a team, communicating clearly with students and colleagues, and responding constructively to changing teaching requirements.
Qualifications A Bachelor of Science (BSc) or equivalent qualification in Biomedical Science, or relevant discipline. Ngā Pūkenga Motuhake | Important Skills/Experience Three to five years of relevant experience, including experience gained during tertiary study, in Science, Biomedical Science, Biological Science or a related discipline. Knowledge and understanding of physiological processes and laboratory procedures. Practical knowledge of scientific laboratory techniques and the operation, routine maintenance and initial troubleshooting of standard laboratory equipment. Good communication, time-management and organisational skills, with strong attention to detail. Ability to adapt to change and work effectively both independently and collaboratively. Commitment to laboratory health and safety, risk assessment, appropriate animal tissue handling and accurate record keeping. A BSc, Honours or MSc qualification in a relevant discipline, at least two years of teaching laboratory experience, knowledge of tertiary teaching laboratories and experience in animal dissection would be advantageous.Ngā āhuatanga kei a mātou | What We Offer
The University of Auckland is committed to providing an excellent working environment through:Flexible employment practices and a cultureCareer development programmesA competitive salary with five weeks’ annual leave6.75% superannuation schemeFor more information, please visit Staff Benefits.Me pēhea te tuku tono | How To Apply
Applications must be submitted online by 18th November 2026 to be considered. Please include your cover letter and CV highlighting how your experience meets the skills and requirements detailed above. Please contact Lynn Bradley via [email protected] if you have any questions about the role. Please note that we are happy to answer questions, but applications cannot be accepted by email.
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Closing: Nov 27, 2026 |
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Job DescriptionTe Whiwhinga mahi | The opportunityWe are seeking to appoint a Professional Teaching Fellow to join the Department of Civil and Environmental Engineering in the Faculty of Engineering and Design.In this role, you will undertake high-quality teaching specifically in environmental engineering, but also more widely across other civil engineering disciplines, and serve the Department of Civil & Environmental Engineering, Faculty of Engineering & Design, and the wider University through academic citizenship.Key responsibilities include:Delivering research-informed, industry-relevant teaching at the undergraduate and postgraduate level in areas related to civil and environmental engineering, specifically in environmental engineering, but also more widely across other civil engineering disciplines.Designing and enhancing curricula to meet the needs of the profession and accreditation standards.Incorporating emerging technologies and sustainable practices into teaching.Supervising sub-doctoral student projects.Engaging with industry, government, and technical societies to ensure relevance of teaching.Contributing to service roles within the Department, Faculty, and University.This is a permanent, 40 hours per week, full-time contract. The salary range for this role is from NZ $105,791 – $139,199 per annum depending on experience and qualifications.For more information, please view the Position Description. Mō tō mātou rōpū | About the teamThe Faculty of Engineering and Design is a vibrant hub of innovation and interdisciplinary collaboration. With purpose-built facilities and strong industry connections, the faculty supports cutting-edge research and hands-on learning across engineering, architecture, urban planning, and design. The Department of Civil and Environmental Engineering offers BE (Honours) degrees accredited by Engineering NZ in both Civil and Structural specialisations, in addition to a wide range of postgraduate taught and research programmes. The department has state-of-the-art teaching and research laboratories, which include Multi-Disciplinary Learning Spaces and a dedicated Environmental Engineering laboratory, which is well-equipped for laboratory and field-based experimentation and testing of surface water quality, wastewater treatment processes, molecular microbiology and emerging contaminants. We are New Zealand's top university for Civil and Structural Engineering and ranked 48th in the world by QS subject rankings. He kōrero mōu | About youYou will be an academic with expertise specifically in environmental engineering, but also more widely in civil engineering.You will also bring:Bachelor of Engineering and PhD in Civil or Environmental Engineering or equivalent (essential).Proven excellence in teaching, including leadership in the design and delivery of undergraduate and postgraduate courses in civil and environmental engineering.A strong record of sub-doctoral research project supervision, at both honours and masters level.A track record of engagement with industry and a practical understanding of challenges in the sector nationally and/or internationally.A compelling and forward-looking vision for the future of civil and environmental engineering education in a global context.Commitment to Te Tiriti o Waitangi and equity in teaching, research, and service.Professional membership (e.g., CMEngNZ) or eligibility for membership is desirable.Diversity is important to us. Growing, maintaining and promoting a diverse team is a key priority. The department is particularly interested in receiving applications from candidates that would complement our expertise and enhance the department’s gender and cultural diversity. Ngā āhuatanga kei a mātou | What we offerThe University of Auckland is New Zealand's leading University and maintains significant computational, laboratory, and analytic facilities. Auckland is frequently rated as one of the world's most liveable cities. The University is committed to providing an excellent working environment through the following:Flexible employment practices (including working from home and flexible hours)Up to 6.75% company superannuation schemeA competitive salary with five weeks' annual leaveIn addition, we also offer career development programs, discounted car parking, a generous parental leave allowance, childcare, and other discounts on internal and external services. For more information, please visit Staff Benefits. Me pēhea te tuku tono | How to applyApplications must be submitted online by the closing date of 6/11/2026 to be considered. As part of your application please submit a CV and Cover letter to include:Statement of Teaching Philosophy – max 500 wordsVision for the future of civil and environmental engineering education – max 500 wordsIf you require any additional information relating to the position, then please reach out to Seósamh Costello ([email protected]). Please note we are happy to answer your questions, but we do not accept applications by email. #LI-DNI
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Closing: Nov 22, 2026 |
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Take pride in making a difference as a Housekeeper at Bryant Hall, supporting a safe, clean and welcoming student community.• Monday to Friday, no weekend work• Join a great team in a supportive and welcoming environment• Make a daily impact in a safe, student-focused environmentNgā kōrero mō te tūranga – About the roleJoin our vibrant team and play a vital role in maintaining a clean, safe, and welcoming environment for all residents of the Hall. You'll help uphold the University's high standards of hygiene and cleanliness, ensuring that everyone enjoys a healthy and comfortable living space. Your work will directly contribute to a positive student experience, where safety and well-being are a shared priority and where your efforts make a visible, meaningful difference every day.The wage for this full-time position ranges from $24.84 to $27.26 per hour, depending on the skills, knowledge, and experience you bring to the role. The hours for this 40hour working week are 8:30am to 3:30pm, Monday to Friday. This position is based at our Hillcrest Campus.For more information on the role please see the position description. For a confidential conversation about the role, please contact Fui Te’evale, Residential Life Manager on [email protected]. Please apply through the online portal, emailed applications will not be accepted.Ko wai koe? – Who are you?You are someone who takes pride in making spaces shine! You will be dedicated and an energetic individual with experience in commercial or institutional cleaning to help maintain our University Hall to the highest standards. You’ll bring a strong sense of responsibility, knowledge of health and safety, and a hands-on approach to keeping our environment clean, safe, and welcoming. If you're reliable, trustworthy, physically fit, and thrive working both independently and as part of a team—this is your chance to make a real difference in the daily lives of our residents.Don’t meet every single requirement? Research shows that some people are less likely to apply for jobs unless they meet every qualification. At The University of Waikato, we’re committed to creating a diverse, inclusive, and genuine workplace. So, if you’re excited about this role but your experience doesn’t perfectly match every listed qualification, we still encourage you to apply. You might be just the right person for this or another opportunity on our team.Ko wai mātou? – Who are we? The Student and Academic Services Division provides a central service for student welfare, support and accommodation, and policies, information, advice and services relating to student administration and academic matters.He aha ngā take me tono mai ai koe? – Why should you apply for this position?We want you to be part of our success! Our University stands proudly on the world stage as a provider of future-focused, international education and an active player in global research. Our rankings reflect these strengths. Working with us means you’ll enjoy a satisfying work environment with many benefits.The University of Waikato is distinctive for the diversity of its staff and students and encourages applicants with the relevant capabilities from all backgrounds to apply. Applicants must have the legal right to live and work in NZ in accordance with the NZ Immigration regulations which can be found here.Ko te Tangata – For the PeopleThe University of Waikato prides itself on the quality of its engagement with the communities that it serves, the provision of a world-class education and the national and international impact of its research. Our policies are guided by the principles of the Treaty of Waitangi and equal opportunity for all. E herea ana te Whare Wānanga ki te kaupapa kia whakaratohia te mea angitū ōrite ki ngā tāngata katoa.Applications Close on November 16, 2026Requisition number: 1003880#LI-DNI
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Full-time
Closing: Nov 16, 2026 |
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__________DIVISION OF HUMANITIES | TE KETE ARONUICOLLEGE OF EDUCATION | TE KURA ĀKAU TAITOKAThe role | Te mahiThe College of Education Te Kura Ākau Taitoka offers a range of papers and programmes in education, including Initial Teacher Education (ITE) programmes that prepare future teachers. Committed to quality, excellence and continuous improvement, the College seeks an ITE Quality and Compliance Manager to champion these priorities, working collaboratively with colleagues across the College and external stakeholders to ensure our ITE programmes meet regulatory requirements and maintain high standards.This role brings together strategic thinking, collaboration and attention to detail to support programme quality and compliance. Through fostering strong partnerships and strengthening systems and processes, the ITE Quality and Compliance Manager plays an important role in supporting the success of our programmes, staff, and students.Your skills and experience | Kā pūkeka me kā wheakoThe ideal candidate will have a tertiary qualification or equivalent relevant professional experience. They will be a collaborative, solutions-focused professional with significant experience in quality assurance, continuous improvement and compliance. They will enjoy building trusted relationships, navigating complex requirements, and providing practical guidance that supports high-quality outcomes for our Initial Teacher Education programmes. Organised and proactive, they will bring a strong commitment to continuous improvement and the ability to balance multiple priorities in a dynamic environment. They will have the skills and experience to:• Build trusted relationships with academic leaders, professional staff, and external stakeholders.• Lead quality assurance, accreditation, and compliance activities related to Initial Teacher Education.• Interpret regulatory requirements and translate these into practical policies, processes and guidance that support the College's compliance obligations.• Prepare high-quality reports and documentation.• Drive continuous improvement while managing competing priorities and deadlines.About our team | Mō te tīmaTe Kura Ākau Taitoka | College of Education is home to initial teacher education, education studies and educational research at the University of Otago, including the Curriculum Insights and Progress Study. Through our undergraduate and postgraduate programmes, we prepare future teachers and equip students from across the University with knowledge and perspectives that can make a positive difference in schools, communities and society. Guided by a strong commitment to excellence in teaching, research and community engagement, we play an important role in shaping educational outcomes across Aotearoa.Further details | PūrokoThis is a permanent, full-time (37.5 hours a week) position based in Ōtepoti, Dunedin.The appointment range for this position is $75,631 to $80,503 to top of range is $88,750.You must have the right to live and work in New Zealand to apply for this vacancy.For further information, or to discuss the role in confidence, please contact Associate Professor Naomi Ingram via the contact details below.Application | TonoTo submit your application (including CV and cover letter) please click the apply button below. Applications quoting reference number 2601621 will close on Sunday, 15 November 2026.Applications may be reviewed as submitted and candidates may be invited to interview immediately. The University reserves the right to close this vacancy at any time.Additional InformationContact: Naomi IngramPosition details: Job DescriptionFurther Information: Department WebsiteCreate an email with a link to this vacancy: Create emailLocation: About Dunedin
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Closing: Nov 15, 2026 |
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__________DEPARTMENT OF ZOOLOGY | TE TARI MĀTAI KARAREHEDIVISION OF SCIENCES | TE ROHE A AHIKAROAWho we are | Ko wai mātouThe Division of Sciences is one of the four divisions in the University, the others being Health Sciences, Commerce, and Humanities. The Division of Sciences represents a broad range of disciplines in 15 Departments and a number of inter-disciplinary programmes.The Department of Zoology has a strong international reputation in whole-organism biology, with research strengths in areas including conservation biology, genetics/genomics, parasitology, entomology, environmental physiology, wildlife management, neurobiology and statistical modeling, as well as in molecular, functional, population, community, freshwater and behavioural ecology. We have well-established links to the Departments of Botany and Marine Science, the cross-disciplinary Ecology Programme, the Genetics and Neuroscience Programmes, and other centres at the University of Otago, providing a collaborative environment and resources for innovative interdisciplinary research. Our staff have international reputations in their areas of expertise and make major contributions to answering fundamental questions in basic and applied research.The Department of Zoology is committed to affording students the opportunity to engage with knowledge of animals from a te ao Māori world view, and to strengthening its curriculum and research in relation to kaupapa Māori and mātauranga Māori, the University of Otago Māori Strategic Framework and Pacific Strategic Framework, and Te Tiriti o Waitangi (the Treaty of Waitangi).The role | Te mahiThe Department of Zoology is inviting applications from suitably qualified candidates for a fixed-term, part-time (0.52 FTE) position of Postdoctoral Research Fellow | Paewai Rangahau. This exciting opportunity is funded through a Royal Society Te Apārangi Marsden Fast-Start grant, The gift of infection: using parasites to tackle marine pollution, led by Dr Jerusha Bennett.The successful candidate will investigate the role of gastrointestinal parasites as potential biofilters of environmental contaminants in marine ecosystems. Specifically, the project examines how parasites influence the accumulation of plastics and heavy metals in seabirds and whether parasites provide an unexpected protective function against pollution.The position involves working with a unique collection of seabird specimens sourced through established collaborations with wildlife organisations, museums, mana whenua, and conservation partners throughout Aotearoa New Zealand.Key responsibilities include:• Conducting dissections of seabirds and collecting tissues for analysis.• Processing biological samples for plastic and trace metal quantification.• Potentially contributing to laboratory-based contaminant analyses using advanced analytical methods.• Managing and analysing ecological datasets using appropriate statistical approaches.• Preparing manuscripts for publication in international peer-reviewed journals.• Presenting findings at conferences, seminars, workshops and community engagement events.• Assisting with the co-supervision of postgraduate and undergraduate research students.• Supporting ongoing engagement with mana whenua and project collaborators.The successful candidate will join a highly collaborative research environment at the interface of parasitology, pollution ecology, wildlife health, and conservation biology.Your skills and experience | Kā Pūkeka me Kā Wheako• A PhD in parasitology, ecology, ecotoxicology, environmental science, chemistry, wildlife disease ecology, or a related discipline[AG1.1].• Willingness to uphold the principles of Te Tiriti o Waitangi (Treaty of Waitangi) and the University’s Māori and Pacific Strategic Framework.• Demonstrated experience conducting independent research• Experience in environmental contaminant research, particularly plastics and/or heavy metals, is highly desirable. • Experience with laboratory techniques relevant to ecological, toxicological, parasitological or wildlife research. • Knowledge of statistical analysis and modelling of ecological data. • Ability to work relatively independently, and as part of a collaborative research team.Further Details | PūrokoThis is a fixed-term (18-months) part-time (0.52 FTE) position at the level of Postdoctoral Fellow PD01 based in Ōtepoti, Dunedin.The successful candidate is expected to take up duties by 1 March 2027 or as soon as practically possible thereafter.Specific enquiries may be directed to Dr Jerusha Bennett via the email address below.Application | TonokaTo submit your application (including CV and cover letter) please click on the apply button below.Applications quoting reference number 2601610 will close on Monday, 30th November 2026.Additional Information Note: As a part-time position, the salary range for this role will be the pro-rata equivalent of the annual full-time salary range listed.Contact: Dr Jerusha BennettPosition details: Information StatementGuidelines for Academic Positions: GuidelinesFurther Information: Department WebsiteCreate an email with a link to this vacancy: Create emailLocation: About Dunedin
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Closing: Nov 4, 2026 |
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__________DIVISIONAL SERVICES AND ADMINISTRATION | WHAKARATOKA ME NGĀ WHAKARITEKA Ā-WĀHAKA ASKOTAGO | UIAŌTĀKOUAbout our team | Mō te tīmaAskOtago, the University's Service Centre, is the one-stop shop for all questions related to the University of Otago. You will play a key part in this team, working to assist University students, staff, visitors, and other customers with their queries and questions regarding life and work at Otago.The role | Te mahiWe are recruiting enthusiastic and proactive people to join our team as Service Representatives. In these positions, you will be part of a dynamic team committed to providing an excellent customer experience.You will work across a variety of channels to assist our customers. Using available information, you will understand the customer's situation and provide a tailored service to ensure first-contact resolution wherever appropriate.AskOtago is the first point of contact for university customers, including current and prospective students, staff, visitors, alumni, and members of the wider community. We support a broad range of enquiries and connect customers with the information, services, and support they need across the University.These are exciting roles for people who want to join a busy, complex, and challenging environment such as the University of Otago.Your skills and experience | Kā pūkeka me kā wheakoWe're looking for applicants who:• Have a positive, proactive approach to work.• Have experience providing excellent customer service.• Have an appreciation of the University's commitment to Te Tiriti o Waitangi and delivering services that support an inclusive and welcoming environment.• Have exceptional verbal and written communication skills.• Are flexible and able to adapt quickly to a diverse range of queries.• Have a strong sense of pride and passion in their work.Recruitment processOnce you have submitted your application through our recruitment system, we will assess your submission. You may then be invited to complete a skills assessment and, if applicable, reference checks will be requested. The final step of the selection process will include attendance at an assessment centre.Further details | PūrokoThere are multiple permanent, full time (37.5 hours per week) positions available. Based in Ōtepoti, Dunedin.The appointment range for this role is $63,508 to $68,185. Top of range $73,640.Customer service is integral to AskOtago; it is therefore important that we are available to answer queries Monday to Saturday. AskOtago operating hours are 8:00am to 6:00pm, Monday to Saturday. Staff work on a rostered basis, and successful applicants must be available to work shifts scheduled within the service operating hours, Monday to Saturday.You must have the right to live and work in New Zealand to apply for this position.Specific enquiries may be directed to Philippa Hoult, Senior Manager AskOtago, via the contact details below.Application | TonoTo submit your application (including a CV and cover letter), please click the apply button below. Applications quoting reference number 2601586 will close Sunday, 15 November 2026. Additional InformationContact: Philippa HoultPosition details: Job DescriptionFurther Information: Department WebsiteCreate an email with a link to this vacancy: Create emailLocation: About Dunedin
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Closing: Nov 4, 2026 |