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Lead digital service operations, drive process improvement and deliver exceptional services across the University. Lead digital service transformation across a complex university environmentInfluence digital direction while leading high-performing service teamsLeverage disruptive technologies to improve service operations. Ngā kōrero mō te tūranga – About the role We're seeking an experienced technology leader to join the Information Technology Services (ITS) senior leadership team as our Associate Director Service Operations. This is a strategic leadership role responsible for driving improvements to operational digital service management and procurement practices across all University locations. Leading a team of approximately 20 FTE across the Service Desk, Service Delivery and ICT Procurement teams, you'll ensure the delivery of responsive, customer-focused technology services that support the University's staff, students and visitors. You'll lead the transformation of digital service management by driving continuous improvement and innovation through AI and automation while also maintaining high standards of service excellence. You will be responsible for ensuring the University's service management practices for incident, problem, knowledge and technical change management are fit for purpose and aligned with industry best practice. You'll also oversee operational ICT procurement, build strong relationships with stakeholders and vendors, and contribute to the strategic direction of our organisation. Working closely with the Chief Information Officer and the wider ITS leadership team, you'll play a pivotal role in shaping services to ensure a secure, resilient and future-ready digital environment that enables excellence in teaching, research and the student experience. Salary will be determined based on the successful candidate's skills, qualifications, knowledge and relevant experience. This is a full-time role, based on our Hillcrest Campus. For more information on the role please see the position description. For a confidential conversation about the role, please contact Claire Philbrick, Manager Strategy & Change, at [email protected]. All applications must be submitted through the online portal, emailed applications will not be accepted. Ko wai koe? – Who are you? You are an accomplished digital leader with the ambition, courage and experience to drive operational service improvements in a large, complex organisation. You bring a strong customer focus, exceptional leadership capability, and a proven ability to lead organisational change while sustaining high operational performance.You will also have:Demonstrated ability to lead service improvement and change in complex digital service environmentsA minimum of 10 years' senior experience in digital operations or service management, including managing budgets, contracts and leading technical teams Highly effective communication, engagement and negotiation skills, with a collaborative style and the ability to influence across all levels of the organisation and engage with strategic vendor partnersStrong customer focus, with sound knowledge of ITIL service management and ICT procurement practices A Bachelor's degree in a relevant discipline, or equivalent professional experience Ko wai mātou? – Who are we? Information Technology Services (ITS) leads the University's digital direction, managing and protecting the digital ecosystem while enabling world-class teaching, research and business operations. Our vision is "Digital connects us and moves us forward." As part of the Corporate Services Group, ITS delivers secure, resilient and future-ready digital services that support staff, students and the wider University community. He aha ngā take me tono mai ai koe? – Why should you apply for this position? We want you to be part of our success! Our university stands proudly on the world stage as a provider of future-focused, international education and an active player in global research. Our rankings reflect these strengths. Working with us means you’ll enjoy a satisfying work environment with many benefits. The University of Waikato is distinctive for the diversity of its staff and students and encourages applicants with the relevant capabilities from all backgrounds to apply. Applicants must have the legal right to live and work in NZ in accordance with the NZ Immigration regulations which can be found here. Ko Te Tangata – For the People The University of Waikato prides itself on the quality of its engagement with the communities that it serves, the provision of a world-class education and the national and international impact of its research. Our policies are guided by the principles of the Treaty of Waitangi and equal opportunity for all. E herea ana te Whare Wānanga ki te kaupapa kia whakaratohia te mea angitū ōrite ki ngā tāngata katoa. Applications Close on August 16, 2026Requisition number: 1003797

__________TE WHARE O ARANA | ARANA COLLEGETE URU KAHIKA | CAMPUS AND COLLEGIATE LIFE SERVICESWho we are | Ko wai mātouEstablished in 1943, Te Whare o Arana/Arana College is one of 15 residential colleges owned and operated by the University of Otago. Arana provides a world class collegiate experience to 342 students, offering a safe and nurturing environment all year round. The college's motto is “Takina te hoe kia rite – Wield the paddles together.”The role | Te mahiThe Tautiaki/Warden of Te Whare o Arana/Arana College is a leadership role responsible for the effective and efficient provision of a collegiate experience for its Tauira/residents and wider associated community. The primary role is to support our residents to reach their highest academic potential, while also providing opportunities for residents to experience cultural, sporting and personal development.We seek an experienced senior leader with proven success in dealing with the demands of a multi-faceted operation - managing people and communities.Your skills and experience | Kā pūkeka me kā wheakoOur ideal candidate will:• Be professionally and personally resilient and capable of handling (sometimes) difficult and complex situations,• Have demonstrated leadership, management and organisation skills,• Have the ability to perform effectively and professionally in a complex and challenging environment, including mental health and resident wellbeing related incidents,• Have experience of operating a significant budget and associated administration,• Develop effective sundry income streams including meeting rooms, hospitality, conferences, etc.,• Assist in the wider division in projects and support,• Have the ability to influence and negotiate in a practical way, and• Be trusted to act in a calm manner.A minimum of a degree-level tertiary qualification is essential and experience in the tertiary sector would be a distinct advantage.Further details | PūrokoThis is a full-time permanent live-in position and as such you will be required to reside in accommodation, which is provided by the University. The remuneration package includes on-call duties. An allowance will be paid to offset the cost of accommodation.The appointment range for this role is $107,320 to $115,834. Top of range $124,348.The University is committed to meeting its obligations under the Vulnerable Children Act 2014. Candidates who successfully make the final stages of the recruitment process will be required to undergo a police safety check.Confidential enquiries can be directed to Dr Sean McCallaghan, Senior Warden of Colleges, Campus and Collegiate Life Services Division.Application | TonoTo submit your application (including CV and cover letter) please click the apply button below. Applications quoting reference number 2601164 will close on Sunday, 16 August 2026. Additional InformationContact: Dr Sean McCallaghan Tel: 021 2791130Position details: Job DescriptionFurther Information: Department WebsiteCreate an email with a link to this vacancy: Create emailLocation: About Dunedin

__________INFORMATION SYSTEMS GROUPDIGITAL SERVICES | RATONGA MATIHIKOMō te tīma | About our teamThe University of Otago is New Zealand's oldest University and is growing its digital capabilities to position for the future. To this end the organisation is transforming how we support our people.Our People Pathway (OPP) is a major programme delivering a new Human Resources Information Management (Workday) system across the University.Te mahi | The roleWorking alongside the Workday programme team, internal technology specialists and implementation partners, you'll design, build and deliver robust, scalable integrations that support the successful implementation of Workday across the University.This is an opportunity to work at the heart of a major digital transformation programme, modernising legacy integrations, developing solutions across cloud and on-premise platforms, and helping shape the University's future integration capability.Key responsibilities include:• Designing, building and delivering enterprise integrations and data pipelines.• Modernising legacy Oracle integrations using contemporary integration patterns and architectures.• Developing secure, scalable and sustainable integration solutions across a diverse technology landscape.• Contributing to integration standards, practices and capability development across the University.Kā pūkeka me kā wheako | Your skills and experienceWe're seeking an experienced software engineer with a strong background in enterprise integration and a passion for solving complex technical challenges.To be successful in this role, you will bring:• Proven experience designing and delivering enterprise integrations across the full delivery lifecycle.• Strong knowledge of integration patterns and technologies, including APIs, event-driven architecture, messaging, ETL, REST, SOAP, XML and JSON. • Experience with data mapping, transformation and validation within complex integration environments.• Experience with containerised applications and orchestration platforms such as Kubernetes or OpenShift.• Knowledge of cloud platforms, ideally Microsoft Azure.• Understanding of integration security, authentication and secure data exchange.• Strong communication skills and the ability to build effective relationships across technical and business teams.While not essential, experience supporting a Workday implementation or other enterprise HR, Finance or Payroll platforms, knowledge of Java and the Quarkus framework, experience in large, complex organisations, and exposure to CI/CD pipelines and DevOps practices would be advantageous.Pūroko | Further detailsThis is a full-time (37.5 hours per week), fixed-term position for two years, based in Ōtepoti, Dunedin.We also welcome applications from candidates based elsewhere in New Zealand who can work remotely, with occasional travel to Dunedin as required.The appointments range for this role is $99,364 to $107,888 per annum.The University of Otago is a workplace that values and utilises diverse and inclusive thinking, people, and behaviours. This means that we honour Te Tiriti o Waitangi and that the contributions of staff with diverse backgrounds, experiences, skills, and perspectives are valued and respected.For further information or to discuss the roles in confidence - please contact Geoffrey Hughes on the email address below.Tono | ApplicationTo submit your application (including CV and cover letter), please click the apply button. Applications quoting reference number 2601145 will close on Sunday, 16 August 2026.Applications may be reviewed upon receipt and the University reserves the right to close this vacancy at any time.Additional InformationContact: Geoffrey HughesPosition details: Job DescriptionFurther Information: Department WebsiteCreate an email with a link to this vacancy: Create emailLocation: About Dunedin

Have you got a strong attention to detail and excellent problem-solving capabilities?Can you translate operational requirements into clear standards, training, and practical guidance?Are you an organised and relationship-focused professional who can support high-quality security services?Kōrero mō te tūranga - About the role Te Herenga Waka - Victoria University of Wellington is currently recruiting a Security Capability, Quality and Training Manager to join the Campus Operations team on a permanent, full-time basis. This role is responsible for developing and strengthening the University’s physical security capability through quality assurance, training development, process improvement, and operational standards management. You will lead the development of security training programmes, quality assurance frameworks, performance standards, and continuous improvement initiatives that support safe, inclusive, and welcoming campus environments for students, staff, and visitors. Key responsibilities:Design, develop, implement, and maintain security training programmes for Security Officers, Control Room Operators, University staff, and students. Coordinate onboarding, induction, probation support, competency frameworks, and role-specific learning pathways for security personnel. Develop and deliver safety education, awareness initiatives, orientation activities, and engagement programmes that promote safe behaviours and awareness of security services. Lead the development and maintenance of the Security Quality Assurance Framework, including operational standards, service delivery expectations, and quality measures. Conduct audits, observations, operational reviews, and assurance activities to assess compliance and performance, and support sustainable service improvements. Build effective relationships with Campus Operations, Student Services, VUWSA, contractors, external agencies, and colleagues across the University. Ō pūmanawa - About youYou will be an organised, credible, and relationship-focused professional who can support high-quality security services in a complex university environment. You will bring strong communication and facilitation skills, sound judgement, and the ability to translate operational requirements into clear standards, training, and practical guidance. Key requirements:Excellent verbal communication and presentation skills, with the ability to engage confidently with a wide range of audiences. Excellent written communication skills, including experience preparing reports, procedures, training materials, and operational guidance. Demonstrated understanding and/or experience of adult training techniques. Experience developing, reviewing, and implementing policies, procedures, standards, work instructions, or operational guidance materials. Strong attention to detail, problem-solving capability, and sound analysis and judgement. Proven ability to build and maintain effective relationships with operational staff, managers, students, University stakeholders, contractors, and external agencies. Role Description: Click here to see further information, including salary details.If this link is not available, click 'apply' to view this on the University careers page.Close date for vacancy: 13 August 2026.Contact details for vacancy: If you have any questions regarding this role please get in touch with Head of Security, Diane Callinicos ([email protected]). How to apply: Please ensure you are applying for this role directly on our careers page and not via email. Candidates must submit supporting documents along with their resume, such as a cover letter.We can only consider applicants who are citizens or residents of New Zealand or Australia or on a current working visa. Applications will be reviewed as they are received, and we may progress with suitable applicants prior to the application closing date. Applications from recruitment agencies are not accepted.About UsMō Te Herenga Waka - About Our University Te Herenga Waka - Victoria University of Wellington is renowned for its high-quality research and exceptional teaching. We attract people from around the world. Our university campus spans Te Whanganui-a-Tara Wellington - the creative, scientific and political centre of Aotearoa New Zealand - and our students thrive on the connections we have made here. Explore the many benefits of working at Te Herenga Waka - Victoria University of Wellington. Find out where you fit in our strategic direction and learn more about our research expertise.