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Job DescriptionTe Whiwhinga mahi | The opportunityWe have a vacancy for a permanent, full-time Learning Adviser to work in Te Kahu Tauira (Student and Scholarly Services) to support student academic development. The work is strongly focused on providing online learning support for our students, as well as providing blended learning opportunities to our target groups.Te Kahu Tauira is actively engaged in working with our Kaiārahi to strengthen our knowledge of Te Tiriti o Waitangi, te reo me ōna tikanga, and te ao Māori and we are looking for people who are keen to take this road with us.This is a full-time (37.5 hours per week), permanent role. The salary range for this role is $73,400 - $78,600 per annum, depending on experience and qualifications.For more detailed information on the role accountabilities and requirements, please review this Position Description. Mō tō mātou rōpū | About the teamYou will be working with a team of advisers committed to supporting students across all faculties and helping them to improve and develop the academic and skills they need to be successful at the University of Auckland. Part of the team works primarily in the online space developing resources such as Learning Essentials  and learning objects in Canvas;it also delivers the academic skills workshop programme which focusses on academic and information literacy. The team has close relationships with other Te Kahu Tauira teams - Client Services, Research Services, Academic Engagement, and the Digital Engagement & Communication Team. Outside of Te Kahu Tauira the team has a collaborative working relationship with Ranga Auaha Ako | Learning Design Service. He kōrero mōu | About youWe are looking for people who are passionate about providing learning support to students and who can bring creative thinking into our team. You will be comfortable working in a diverse environment, particularly with Māori, Pacific and international students and English Language learners, and be willing to learn new skills. We need people with ideas and enthusiasm who are willing to share those with the team. Most importantly, you will be flexible and comfortable with innovation and change.Important SkillsYou will be able to demonstrate any, or all, of these skills:Ability to support the development of online learning resources and an understanding of how students learnExperience in teaching, presenting or facilitationExperience working with Māori and Pacific students in a tertiary environmentKnowledge of learning disabilities and/or how to support students with English language needsLearning design experienceQuick to learn new technologies Ngā āhuatanga kei a mātou | What we offer The University of Auckland is New Zealand’s leading university and maintains significant computational, laboratory and analytic facilities. Auckland itself is frequently rated as one of the world’s most liveable cities. The University is committed to providing an excellent working environment through:Flexible employment practices Up to 6.75% company superannuation schemeA competitive salary with five weeks’ annual leaveIn addition, we also offer career development programmes, discounted car parking, a generous parental leave allowance, childcare and a number of other discounts on internal and external services. For more information, please visit Staff Benefits. Me pēhea te tuku tono | How to applyApplications must be submitted online by the closing date of 10/8/2026 to be considered. Please include your cover letter and CV highlighting how you can meet the abovementioned skills and experiences.Please note that we may close the advert earlier if we find a suitable candidate.Please reach out to Tricia Bingham - [email protected] for a confidential conversation. Please note we are happy to answer your questions, but we do not accept applications by email.

Job DescriptionTe Whiwhinga mahi | The opportunityWe are looking for two Timetabling and Enrolment Advisers to join our collaborative and high-performing team.In this role, you will play a key part in shaping the student experience behind the scenes — ensuring timetables are well designed, enrolment processes run smoothly, and students can access the courses they need without unnecessary barriers.You’ll work across both timetabling and enrolment, using your analytical thinking and problem-solving skills to interpret complex information, resolve issues, and support the delivery of a seamless academic experience.This is a great opportunity for someone who enjoys working with systems, solving puzzles, and collaborating with others to make things work better for students and staff alike.We have two opportunities:Full-time, 37.5 hours per week role on a permanent contract.Full-time, 37.5 hours per week role on a fixed-term contract for 17 months.The salary range for this role is $73,400 - $80,000 per annum, depending on experience and qualifications.For more detailed information, please refer to the Position Description. Key responsibilities include:Supporting the development and delivery of academic timetables that optimise student experience and space utilisationCoordinating with faculties to ensure teaching requirements, room allocations, and staff availability are accurately reflectedSetting up and maintaining enrolment controls, and resolving related issuesTroubleshooting timetable and enrolment challenges, ensuring timely and effective resolutionProcessing enrolment support activities and assisting faculties with complex casesCollaborating with Programme Advisers, academic staff, and service teams across the UniversityMonitoring enrolment patterns and making updates to improve accuracy and efficiencyContributing to continuous improvement initiatives to enhance systems, processes, and service deliveryYour work will directly contribute to a smooth and positive experience for thousands of students each semester. He kōrero mōu | About youYou are a detail-oriented and solutions-focused professional who enjoys working in a complex environment. You bring a calm and methodical approach to problem-solving and take pride in delivering accurate, high-quality work.You’re also a strong collaborator, able to build effective relationships and communicate clearly with a wide range of stakeholders. Ngā pūkenga motuhake | Important skills and experienceA Bachelor’s degree or relevant tertiary qualificationAround 3–4 years’ experience delivering high-quality customer service in a complex environmentExperience working with and supporting a diverse range of clients or stakeholdersStrong analytical and problem-solving skills, with the ability to interpret and apply complex informationConfidence navigating and working across multiple systems and digital toolsProven ability to build relationships and collaborate effectively across teamsA proactive mindset, with a focus on continuous improvement and service excellenceExperience in a large organisation, or with systems such as PeopleSoft (CS9) or timetabling tools (e.g. Syllabus Plus), would be advantageous but is not essential.A commitment to working in a mana-enhancing way, supporting the University’s values and diverse communities, is important in this role. Ngā āhuatanga kei a mātou | What we offerThe University of Auckland is New Zealand's leading University and maintains significant computational, laboratory, and analytic facilities. Auckland is frequently rated as one of the world's most liveable cities. The University is committed to providing an excellent working environment through the following:Flexible employment practices (including working from home and flexible hours)Up to 6.75% company superannuation schemeA competitive salary with five weeks' annual leaveIn addition, we also offer career development programs, discounted car parking, a generous parental leave allowance, childcare, and other discounts on internal and external services. For more information, please visit Staff Benefits. Me pēhea te tuku tono | How to applyApplications must be submitted online by the closing date of 14/8/26 to be considered. Please include your cover letter and CV highlighting how you can meet the abovementioned skills and experiences.Please note that we may close the advert earlier if we find a suitable candidate.Please reach out to Liana Ball - [email protected] for a confidential conversation. Please note we are happy to answer your questions, but we do not accept applications by email.

Job DescriptionTe Whiwhinga mahi | The opportunity We are looking for someone who is passionate about bringing our researchers, communities, whānau and rangatahi together in new and different ways to galvanise our efforts to bring equity to Māori heart health in Aotearoa. As our pouwhakarite, you will support the Centre’s Co-Director Māori and Māori Leadership Team in all aspects of their work; plan, promote and coordinate the Centre’s Māori outreach, education, workforce development and engagement activities and lead our Maori students’ summer research programme.You will bring with you an understanding of Te Ao Maori and experience of building relationships in Māori communities and stakeholders including researchers, students, community groups, educational organisations and health organisations.As a national centre, Pūtahi Manawa connects researchers and communities across the whole country. The role is based at the University of Auckland Grafton Campus. It requires regular multi-day travel around Aotearoa New Zealand and periodic engagement activities outside of normal working hours.Key accountabilities include:Assist the Co-Director Māori in the implementation of Pūtahi Manawa’s Māori Strategy and initiatives as required.Lead Pūtahi Manawa’s annual Māori summer research programme for tauira through the whole life cycle of the programme and maintain relationships with graduating tauira.Support the development and maintenance of relationships with key stakeholders, internal and external, including Māori teams, organisations and communities that will support the CoRE’s mission of heart health equity for Māori.Organise and facilitate Pūtahi Manawa attendance at key events for Māori such as Waitangi Day celebrations, Polyfest and Te Matatini festival, ensuring all Māori engagement is carried out in a culturally appropriate manner.Manage the administration and logistics for all Pūtahi Manawa’s Māori events, programmes and engagement activities, ensuring they meet the Co-Director Māori’s requirements and are delivered within budget.Maintain relationships with Pūtahi Manawa Māori postgraduate scholarship recipients throughout their studies, cultivating a cohort of tauira and link them to support where needed.Provide ongoing support for the Te Korowai Pūtahi Manawa research teams.This is a full-time role, 37.5 hours per week, fixed-term role until 31 December 2028. The remuneration is $77,101-$88,900 per annum (pro rata), depending on skills and experience.Our standard working mode is working in the office most days with the option to work from home up to two days per week. However, we will consider applicants who wish to work remotely, if they can come to work in the office for an average of one day per week. This could be weekly, or two consecutive days per fortnight. In addition to this regular attendance, applicants would need to be able to come to the University campus for multiple days for events that they are involved in organising such as the summer programme celebration event. Employees must cover the travel and accommodation costs of coming to work on campus themselves.For more detailed information, please refer to the Position Description.He kōrero mōu | About youYou’ll have the ability to quickly pick up University systems, and you’ll be comfortable working independently or with others. Innovation and initiative will be your strengths, and you’ll be confident in contributing to our aim to disrupt the status quo.You will have:Significant experience working with Māori stakeholders, including researchers, students, community groups, educational organisations and health organisations and relationship building in Māori communities.Some knowledge of the research environment including research ethics, kaupapa Māori research, and Māori data sovereignty.Experience of supporting or working with Māori tertiary students.Understanding of equity issues in New Zealand, especially in relation to Māori.Thorough understanding of the principles of Te Tiriti o Waitangi.Good awareness and knowledge of tikanga and te reo Māori.Demonstrated experience in leading projects and events.Experience of working in and alongside teams and collaborating effectively.Proficiency in the use of Microsoft suite of programmes.Strong interpersonal and communication skills.Self-directed and able to carry out tasks with little supervision.Ability to work under pressure and to deadlines, with strong time management skills.A basic understanding of budgets. Ngā āhuatanga kei a mātou | What we offerThe University of Auckland is New Zealand’s leading university and maintains significant computational, laboratory and analytic facilities. Auckland itself is frequently rated as one of the world’s most liveable cities. The University is committed to providing an excellent working environment through:Flexible employment practices (including working from home, flexible hours)Up to 6.75% company superannuation schemeA competitive salary with five weeks’ annual leaveIn addition, we also offer career development programmes, discounted car parking, a generous parental leave allowance, childcare, and several other discounts on internal and external services. For more information,please visit Staff Benefits.Me pēhea te tuku tono | How to apply Applications must be submitted online, by the closing date of 26 August 2026 to be considered. Please include your cover letter and CV highlighting how you can meet the skills and experiences detailed above. Please reach out to Linda Fotherby via [email protected] for a confidential conversation. Please note we are happy to answer your questions, but we do not accept applications by email.

Job DescriptionMō tō mātou rōpū | About the teamThe Student Hubs team is the physical gateway to the Waipapa Taumata Rau | University of Auckland. We provide a welcoming, friendly, and mana-enhancing service for future and current students across their student journey. At Student Hubs, our work is guided by the following values that reflect our commitment to collaboration, leadership, learning and community:Mana Enhancing: We’re a place for uplifting interactionService Excellence: We’re professional, accurate and responsiveManaakitanga: We listen, respect, understand and care.Whanaungatanga: We connect, partner and strengthen relationshipsKaitiakitanga: We guide, support and see things throughWe deliver a wide range of services to support student on their journey at Waipapa Taumata Rau | University of Auckland. Our primary function is to deliver high quality in-person and online services that support students holistically. Our services include: guidance and advice on being a student navigating the University systems, spaces and processes exploring study options application and enrolment support Library & Student IT services Our Hub Advisers provide advisory services primarily through 1:1 consultations for more complex enquiries, guiding students through their journey and connecting them in with appropriate University resources. He kōrero mōu | About you We are looking for people who: Are strong Team Players who work well in a team environment and are also self-starters Have the ability to problem solve creatively Work well in a fast-paced, dynamic and professional environment Demonstrate empathy and care for others Bring a positive attitude and strong work ethic, aligning with our values  Te Whiwhinga mahi | The opportunity As several of our valued kaimahi have taken up exciting secondment opportunities across the University, we are looking for 9 highly motivated individuals to join our Student Hub Adviser rōpū | team. This is a unique opportunity to step into a collaborative team while joining alongside a cohort of new Advisers, allowing you to learn and grow together from day one.Tai Tonga Student Hub 10 AM – 6 PM, Monday-Friday (1 Vacancy)City Campus Student Hub 9 AM – 5 PM, Monday-Friday  (3 Vacancies)10 AM – 6 PM, Monday – Friday (4 Vacancies)11 am – 7 pm, Monday – Friday (1 Vacancy)Our peak service periods are around the start of each semester. This is usually February - March and July. During these periods, you may be required to work 12 PM - 8 PM, and we would discuss this with you a few months in advance.All vacancies are full-time, 37.5 hours per week, fixed-term roles, ending 31 March 2028.  The salary range for this role is $65,400 - $69,000 per annum, depending on experience and qualifications. For more information about the Hub Adviser role, please refer to the Position Description. Our Recruitment ProcessAs we do not use AI for screening or psychometric testing, we will be using your cover letter to assist us in longlisting, so we encourage you to be as authentic as possible and be mindful of this if you choose to use AI to assist you.Phone Screening: To assist us with shortlisting for interviews, we may be giving you a quick call. This is an informal chat and you do not have to prepare anything for this. There will be a two-stage volume recruitment process: Stage 1: Group Interviews which will be held either Monday 24th August or Tuesday 25th August 2026, between 10am and 1pm. Those who are invited to attend the interview will be provided of exact times and locations of the interview closer to the date.Following the group interviews, candidates will be assessed and shortlisted. Only shortlisted candidates will progress to Stage 2 for individual interviews. Stage 2: Individual Interviews which will be conducted on 31st August and 1st September. If you are successful in securing an individual interview, we would ask that you are available to attend your interview on one of the two days.The start date for all roles will be Monday 5 October 2026 and there will be a three-week full-time induction & training programme primarily based at the City Campus. Ngā āhuatanga kei a mātou | What we offerThe University of Auckland is New Zealand's leading University and maintains significant computational, laboratory, and analytic facilities. Auckland is frequently rated as one of the world's most liveable cities. The University is committed to providing an excellent working environment through the following:Flexible employment practices (including working from home and flexible hours)Up to 6.75% company superannuation schemeA competitive salary with five weeks' annual leaveIn addition, we also offer career development programs, discounted car parking, a generous parental leave allowance, childcare, and other discounts on internal and external services. For more information, please visit Staff Benefits. Me pēhea te tuku tono | How to applyApplications must be submitted online, by the closing date of 19 August 2026 to be considered. Please include your cover letter and your CV highlighting how you meet the skills and experience required. Please note that we may close the role earlier if we find suitable candidates before the end date.Please reach out to the hiring team via [email protected] with any questions about the role. Please note we are happy to answer your questions, but we do not accept applications by email.  #LI-DNI