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Job DescriptionMō tō mātou rōpū | About the teamThe Student Hubs team is the physical gateway to the Waipapa Taumata Rau | University of Auckland. We provide a welcoming, friendly, and mana-enhancing service for future and current students across their student journey. At Student Hubs, our work is guided by the following values that reflect our commitment to collaboration, leadership, learning and community:Mana Enhancing: We’re a place for uplifting interactionService Excellence: We’re professional, accurate and responsiveManaakitanga: We listen, respect, understand and care.Whanaungatanga: We connect, partner and strengthen relationshipsKaitiakitanga: We guide, support and see things throughWe deliver a wide range of services to support student on their journey at Waipapa Taumata Rau | University of Auckland. Our primary function is to deliver high quality in-person and online services that support students holistically. Our services include: guidance and advice on being a student navigating the University systems, spaces and processes exploring study options application and enrolment support Library & Student IT services Our Hub Advisers provide advisory services primarily through 1:1 consultations for more complex enquiries, guiding students through their journey and connecting them in with appropriate University resources. He kōrero mōu | About you We are looking for people who: Are strong Team Players who work well in a team environment and are also self-starters Have the ability to problem solve creatively Work well in a fast-paced, dynamic and professional environment Demonstrate empathy and care for others Bring a positive attitude and strong work ethic, aligning with our values  Te Whiwhinga mahi | The opportunity As several of our valued kaimahi have taken up exciting secondment opportunities across the University, we are looking for 9 highly motivated individuals to join our Student Hub Adviser rōpū | team. This is a unique opportunity to step into a collaborative team while joining alongside a cohort of new Advisers, allowing you to learn and grow together from day one.Tai Tonga Student Hub 10 AM – 6 PM, Monday-Friday (1 Vacancy)City Campus Student Hub 9 AM – 5 PM, Monday-Friday  (3 Vacancies)10 AM – 6 PM, Monday – Friday (4 Vacancies)11 am – 7 pm, Monday – Friday (1 Vacancy)Our peak service periods are around the start of each semester. This is usually February - March and July. During these periods, you may be required to work 12 PM - 8 PM, and we would discuss this with you a few months in advance.All vacancies are full-time, 37.5 hours per week, fixed-term roles, ending 31 March 2028.  The salary range for this role is $65,400 - $69,000 per annum, depending on experience and qualifications. For more information about the Hub Adviser role, please refer to the Position Description. Our Recruitment ProcessAs we do not use AI for screening or psychometric testing, we will be using your cover letter to assist us in longlisting, so we encourage you to be as authentic as possible and be mindful of this if you choose to use AI to assist you.Phone Screening: To assist us with shortlisting for interviews, we may be giving you a quick call. This is an informal chat and you do not have to prepare anything for this. There will be a two-stage volume recruitment process: Stage 1: Group Interviews which will be held either Monday 24th August or Tuesday 25th August 2026, between 10am and 1pm. Those who are invited to attend the interview will be provided of exact times and locations of the interview closer to the date.Following the group interviews, candidates will be assessed and shortlisted. Only shortlisted candidates will progress to Stage 2 for individual interviews. Stage 2: Individual Interviews which will be conducted on 31st August and 1st September. If you are successful in securing an individual interview, we would ask that you are available to attend your interview on one of the two days.The start date for all roles will be Monday 5 October 2026 and there will be a three-week full-time induction & training programme primarily based at the City Campus. Ngā āhuatanga kei a mātou | What we offerThe University of Auckland is New Zealand's leading University and maintains significant computational, laboratory, and analytic facilities. Auckland is frequently rated as one of the world's most liveable cities. The University is committed to providing an excellent working environment through the following:Flexible employment practices (including working from home and flexible hours)Up to 6.75% company superannuation schemeA competitive salary with five weeks' annual leaveIn addition, we also offer career development programs, discounted car parking, a generous parental leave allowance, childcare, and other discounts on internal and external services. For more information, please visit Staff Benefits. Me pēhea te tuku tono | How to applyApplications must be submitted online, by the closing date of 19 August 2026 to be considered. Please include your cover letter and your CV highlighting how you meet the skills and experience required. Please note that we may close the role earlier if we find suitable candidates before the end date.Please reach out to the hiring team via [email protected] with any questions about the role. Please note we are happy to answer your questions, but we do not accept applications by email.  #LI-DNI

Job DescriptionMō tō mātou rōpū | About the teamThe Student Hubs team is the physical gateway to the Waipapa Taumata Rau | University of Auckland. We provide a welcoming, friendly, and mana-enhancing service for future and current students across their student journey. At Student Hubs, our work is guided by the following values that reflect our commitment to collaboration, leadership, learning and community:Mana Enhancing: We’re a place for uplifting interactionService Excellence: We’re professional, accurate and responsiveManaakitanga: We listen, respect, understand and care.Whanaungatanga: We connect, partner and strengthen relationshipsKaitiakitanga: We guide, support and see things throughWe deliver a wide range of services to support student on their journey at Waipapa Taumata Rau | University of Auckland. Our primary function is to deliver high quality in-person and online services that support students holistically. Our services include: guidance and advice on being a student navigating the University systems, spaces and processes exploring study options application and enrolment support Library & Student IT services Our Hub Advisers provide advisory services primarily through 1:1 consultations for more complex enquiries, guiding students through their journey and connecting them in with appropriate University resources. He kōrero mōu | About you We are looking for people who: Are strong Team Players who work well in a team environment and are also self-starters Have the ability to problem solve creatively Work well in a fast-paced, dynamic and professional environment Demonstrate empathy and care for others Bring a positive attitude and strong work ethic, aligning with our values  Te Whiwhinga mahi | The opportunity As several of our valued kaimahi have taken up exciting secondment opportunities across the University, we are looking for 9 highly motivated individuals to join our Student Hub Adviser rōpū | team. This is a unique opportunity to step into a collaborative team while joining alongside a cohort of new Advisers, allowing you to learn and grow together from day one.Tai Tonga Student Hub Wednesday-Friday 8 am to 4 pm, Saturday-Sunday 9 am-5 pm (1 Vacancy)City Campus Student Hub 9 AM – 5 PM, Monday-Friday  (3 Vacancies)10 AM – 6 PM, Monday – Friday (3 Vacancies)11 am – 7 pm, Monday – Friday (1 Vacancy)10am -6pm Monday, Thursday, Friday and 9am -5pm, Saturday and Sunday (1 Vacancy)Our peak service periods are around the start of each semester. This is usually February - March and July. During these periods, you may be required to work 12 PM - 8 PM, and we would discuss this with you a few months in advance.All vacancies are full-time, 37.5 hours per week, fixed-term roles, ending 31 March 2028.  The salary range for this role is $65,400 - $69,000 per annum, depending on experience and qualifications. For more information about the Hub Adviser role, please refer to the Position Description. Our Recruitment ProcessAs we do not use AI for screening or psychometric testing, we will be using your cover letter to assist us in longlisting, so we encourage you to be as authentic as possible and be mindful of this if you choose to use AI to assist you.Phone Screening: To assist us with shortlisting for interviews, we may be giving you a quick call. This is an informal chat and you do not have to prepare anything for this. There will be a two-stage volume recruitment process: Stage 1: Group Interviews which will be held either Monday 24th August or Tuesday 25th August 2026, between 10am and 1pm. Those who are invited to attend the interview will be provided of exact times and locations of the interview closer to the date.Following the group interviews, candidates will be assessed and shortlisted. Only shortlisted candidates will progress to Stage 2 for individual interviews. Stage 2: Individual Interviews which will be conducted on 27th August and 28th August. If you are successful in securing an individual interview, we would ask that you are available to attend your interview on one of the two days.The start date for all roles will be Monday 5 October 2026 and there will be a three-week full-time induction & training programme primarily based at the City Campus. Ngā āhuatanga kei a mātou | What we offerThe University of Auckland is New Zealand's leading University and maintains significant computational, laboratory, and analytic facilities. Auckland is frequently rated as one of the world's most liveable cities. The University is committed to providing an excellent working environment through the following:Flexible employment practices (including working from home and flexible hours)Up to 6.75% company superannuation schemeA competitive salary with five weeks' annual leaveIn addition, we also offer career development programs, discounted car parking, a generous parental leave allowance, childcare, and other discounts on internal and external services. For more information, please visit Staff Benefits. Me pēhea te tuku tono | How to applyApplications must be submitted online, by the closing date of 19 August 2026 to be considered. Please include your cover letter and your CV highlighting how you meet the skills and experience required. Please note that we may close the role earlier if we find suitable candidates before the end date.Please reach out to the hiring team via [email protected] with any questions about the role. Please note we are happy to answer your questions, but we do not accept applications by email.  #LI-DNI

Job DescriptionTe Whiwhinga mahi | The opportunityTaumata Teitei, the University’s Vision 2030 and Strategic Plan, focuses on four impact areas; sustainability; health and wellbeing; advancing just, cultured, and engaged communities; and ethical innovation and technology.Research centres are a critical enabler of these strategic priorities and initiatives, bringing together stakeholders working towards common research goals. Following a review in 2022, the Faculty of Medical and Health Sciences renewed its commitment to Six Faculty Research Centres. The Eisdell Moore Centre (EMC) for hearing and balance research is one of the six Faculty Research Centres. The EMC is dedicated to reducing the impact of hearing and balance disabilities in New Zealand and the Pacific Region. EMC also houses the WHO Collaborating Centre for Indigenous and Pacific Ear and Hearing Care, engaging and maintaining relationships with communities in Aotearoa and the Pacific Islands. Find out more by visiting our website https://www.emcentre.ac.nz/We are seeking a dynamic and highly organised Senior Research Operations Coordinator to provide administrative and operational support to the Directors and Research Operations Manager. This role is crucial in supporting key initiatives, including outreach, communications, events, funding rounds, and digital presence, helping to strengthen connections, visibility, and impact.As the Senior Research Operations Coordinator, you will collaborate closely with a diverse team of academics, professional staff, external stakeholders, and the public. Your strong communication and relationship management skills will be essential. You will be ready to hit the ground running with excellent organisational abilities, capable of efficiently juggling multiple tasks. This is a part time (22.5 hours per week), fixed term role ending 31 December 2029.Remuneration:  $73,400 - $83,000 dependent on skills and experience.For more detailed information, please refer to the Position DescriptionHe kōrero mōu | About youYou will have experience navigating policies and procedures in a large, complex organisation, with an understanding of research management and the research funding environment.You will be skilled in project, people and time management, with the ability to balance multiple priorities effectively and coordinate multiple tasks simultaneously.You will have strong written and oral communication skills, with experience coordinating research-related events such as symposiums, workshops and seminars, developing communication materials and engaging with diverse stakeholders.You will be confident working both independently and collaboratively, identifying opportunities and developing innovative ways to overcome challenges.It is preferable that you have experience with website management, including updating and creating content.You will be proficient in coordinating communication across various platforms, including social media, email, newsletters and membership lists.You will be capable of engaging stakeholders at all levels, including senior management, academia, government providers and community stakeholders.You will be proficient in Microsoft Office, including Word, Excel, PowerPoint and Teams for managing administrative tasks.Ideally you will have some experience engaging with Māori and Pacific communitiesNgā āhuatanga kei a mātou | What we offerThe University of Auckland is New Zealand’s leading university and maintains significant computational, laboratory and analytic facilities. Auckland itself is frequently rated as one of the world’s most liveable cities. The University is committed to providing an excellent working environment through:Flexible employment practices (including working from home, flexible hours)Up to 6.75% company superannuation schemeA competitive salary with five weeks’ annual leaveIn addition, we also offer career development programmes, discounted car parking, a generous parental leave allowance, childcare, and several other discounts on internal and external services. For more information, please visit Staff Benefits.Me pēhea te tuku tono | How to applyApplications must be submitted online, by the closing date of 4 September 2026 to be considered. Please include your cover letter and your CV highlighting how you can meet the skills and experiences detailed above.Please reach out to Jacqui Grey via [email protected] for a confidential conversation. Please note we are happy to answer your questions but we do not accept applications by email.  #LI-DNI

Job DescriptionTe Whiwhinga mahi | The opportunityWe are looking for an experienced and compassionate Clinical Case Manager to join our Te Papa Manaaki | Campus Care team.This is a rewarding opportunity to make a genuine difference to students who may be experiencing complex personal, wellbeing, or mental health challenges.As a Clinical Case Manager, you’ll work directly with students, staff, and members of the University community to understand concerns, assess needs, and connect students with the right support. Using a case management approach, you’ll develop individual support plans, provide advocacy, and facilitate warm transfers to specialist services both within the University and in the wider community.You’ll help make what can sometimes feel like a complicated University environment easier to navigate, ensuring students receive timely, appropriate, and respectful support.This role is ideal for an experienced practitioner who brings strong clinical or wellbeing expertise, excellent judgement, and a genuine commitment to supporting young people.Key responsibilities include:Managing and triaging referrals and concerns from students, staff, and members of the University community.Gathering information, assessing risk, and developing appropriate support plans and referral pathways.Connecting students with the right support, from self-help resources through to specialist internal and external services.Providing advocacy and ongoing case management for students with multiple or complex needs.Responding to sensitive and potentially high-risk situations with professionalism, care, and sound judgement.Maintaining accurate case notes, reports, and confidential records while ensuring information is handled appropriately.Building strong relationships with University teams and community support providers to ensure students can access the right help.Contributing to continuous improvement by identifying trends, barriers, and opportunities to strengthen the service.This is a full-time, 37.5 hours per week, on a fixed-term contract for 18 months.Remuneration is $87,000- $107,500 per annum, depending on skills and experience.For more information, please review the Position Description. He kōrero mōu | About youYou are an experienced practitioner who genuinely enjoys supporting young people and helping people navigate challenging circumstances.You bring a calm, empathetic, and professional approach, with the confidence to work with sensitive information and make sound decisions when situations are complex or require timely action.You'll be comfortable listening to students, understanding their individual circumstances, and working collaboratively to develop practical pathways forward. You also enjoy building relationships and working alongside colleagues and external providers to ensure students receive holistic support.Most importantly, you'll bring a strong commitment to student wellbeing, equity, culturally responsive practice, and supporting students to overcome barriers to success. Ngā pūkenga motuhake | Important skills and experienceA relevant tertiary qualification in social work, occupational therapy, mental health nursing, or a similar allied health field, together with current registration under the Health Practitioners Competence Assurance Act 2003.Proficiency in Te Reo Maori or Pacific languages is a must-have in this roleAt least five years' experience working with or providing mental health support to students or young people.Demonstrated experience using a case management approach to support individuals with a range of needs.Strong understanding of issues affecting students and young people, with the ability to work confidently with sensitive matters.Excellent communication, relationship-building, listening, and problem-solving skills.Cultural competence and an understanding of Te Tiriti o Waitangi and its implications for professional practice in Aotearoa New Zealand.Confidence using Microsoft Office and learning new University systems.The following would be beneficial:Experience working within a tertiary environment and an understanding of student needs.Knowledge of relevant University and community-based health, wellbeing, and support services. Mō tō mātou rōpū | About the teamTe Papa Manaaki | Campus Care coordinates personal and wellbeing support for students. It provides early and holistic support with the aim of preventing further escalation, reducing the burden on the student of accessing help, minimising duplication and gaps in service provision across support providers, and minimising the burden on academic and other non-support staff of assessment and referral requirements.  Ngā āhuatanga kei a mātou | What we offer The University of Auckland is New Zealand’s leading university and maintains significant computational, laboratory and analytic facilities. Auckland itself is frequently rated as one of the world’s most liveable cities. The University is committed to providing an excellent working environment through:Flexible employment practices Up to 6.75% company superannuation schemeA competitive salary with five weeks’ annual leaveIn addition, we also offer career development programmes, discounted car parking, a generous parental leave allowance, childcare and a number of other discounts on internal and external services. For more information, please visit Staff Benefits.  Me pēhea te tuku tono | How to apply Applications must be submitted online, by the closing date of 7/09/2026 to be considered. Please include your cover letter and your CV highlighting how you can meet the skills and experiences detailed above.Please reach out to Chanel Tafa via [email protected] for a confidential conversation. Please note we are happy to answer your questions but we do not accept applications by email. We will begin reviewing applications as they come in and may close this advert early if a suitable candidate is found.