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Job Description The opportunity | Te Whiwhinga mahi We are seeking Customer Service Representatives to help us with enquiries from current and future students coming into the Student Engagement Centre.  Ideally, We are looking for University Students looking for casual work and are available to start on 31st August 2026. Hours: These are casual positions, with flexible work hours between 10 to 40 hours per week. Our standard business hours are between 8am to 6pm Monday to Friday. There is also the option to work some weekend days during our peak periods. You can choose your hours to work around family, study or general life commitments. Training: Attending all training sessions is mandatory and is fully paid.  The exact times will be provided after the application. Week 1 - Week beginning Monday 31st August. Training will be from Monday to Friday. Week 2 - Week beginning Monday 7th September. Training will be from Monday to Friday. The pay rate for this role is $28.53 per hour. Location: This role is based onsite at 49 Symonds Street, Auckland CBD.  Remote working is not an option for this position. What will you be doing? You will work in our Student Engagement Centre, answering queries from our most important customers: our current and future students.  We cover a broad range of queries which ensures your day is varied and allows for inbound and outbound interactions through email, phone calls, and other channels. He kōrero mōu | About you We are looking for candidates who can bring a positive, can-do attitude.  Previous call centre experience is not essential, as we will provide full training.  However, you will need excellent customer service skills, strong verbal and written communication, problem solving and computer skills. We work in a fast-paced environment, so the ability to be composed, efficient and organised is a must. Me pēhea te tuku tono | How to apply Applications must be submitted online by the closing date of 3/08/2026 to be considered. Please include your cover letter and CV highlighting how you can meet the abovementioned skills and experiences. We will be contacting candidates as they apply, and this advert may close earlier if needed. Please keep eye on your emails (including junk mail) for communications from us.   #LI-DNI

Job DescriptionTe Whiwhinga mahi | About the RoleTo fulfil our commitment to the Vision 20:20 initiative, which aims to increase the number of Māori and Pacific health professionals through the Māori and Pacific Admission Scheme (MAPAS). TKHM seeks to recruit an inspiring individual to support our Māori and Pacific students through their cultural and educational journey within the Faculty of Medical and Health Sciences (FMHS) as the Student Support AdvisorThe kaupapa of this role is:coordinating academic and pastoral support for Māori and Pacific students who are studying in either foundation, undergraduate or postgraduate programmesresponsible for the administration, management and coordination of admission, academic, and pastoral support for our students. This is an excellent opportunity to undertake responsibility and be innovative in a stimulating position that demands critical thinking as well as a practical approach.Mō tō mātou rōpū | About the teamOur team pride themselves on our positive working environment, where we work collaboratively to develop innovative solutions. We work closely and are always committed to giving and accepting feedback to ensure we provide the best service possible to our students.He kōrero mōu | About youThe successful candidate will have an well-developed/in-depth understanding of Māori and Pacific culture to provide support, advice and mentorship to students throughout their journey with us and will have strong connections to Māori and/or Pacific communities.In addition, you will:Understand the challenges Māori and Pacific students encounter while studying at universityHave a relevant undergraduate degreeBe able to work independently as well as within a teamHave a high competency in administration and communication skillsHave a demonstrated ability to build effective relationshipsHave an ability to coordinate and manage eventsBe able to collaborate and work in partnership with key academic staffHave excellent time management and organisational skillsBe flexible and able to work evenings and weekendsThis position is Part Time (18.75h per week), permanent and the salary range is $63,600 - $79,300 (pro rata), dependent on skills and experience.For further information please refer to the Position DescriptionNgā āhuatanga kei a mātou | What we offerThe University of Auckland is New Zealand’s leading university and maintains significant computational, laboratory and analytic facilities. Auckland itself is frequently rated as one of the world’s most liveable cities. The University is committed to providing an excellent working environment through:Flexible employment practices (including working from home, flexible hours)A competitive salary with five weeks’ annual leaveIn addition, we also offer career development programmes, discounted car parking, a generous parental leave allowance, childcare, and a number of other discounts on internal and external services. For more information, please visit Staff Benefits.Me pēhea te tuku tono | How to applyApplications must be submitted online by the closing date of 9/08/2026 to be considered. Please include your cover letter and CV highlighting how you can meet the above-mentioned skills and experiences.Please reach out to Sue Reddy via [email protected] for a confidential conversation. Please note that we are happy to answer your questions, but we do not accept applications by email.  #LI-DNI

Job DescriptionTe Whiwhinga mahi | The opportunityWe are currently seeking a Senior Admissions Adviser within the Department of Student Services. This will be a great opportunity for a confident and experienced individual who can not only deliver on the operational aspects of the role, but also contribute to the continuous improvement of processes and procedures for Admission, working alongside Admissions Team Leaders.  You will be reviewing and making recommendations on improvements and taking this through to implementation.  Leading the review and approval of application and admission-related information for publication on the web. While in the Senior role, you will also lead training improvements related to Admissions that are in line with the University’s strategic objectives and driving towards achieving agreed KPI’s.This role will be primarily based in the City Campus but will need to be flexible to work across different faculties, across campuses, and will need someone who is agile and forward-thinking.This is a full-time, 37.5 hours per week on a fixed-term contract until the end of 2027. The salary range for this role is $73,400 - $77,000 per annum, depending on experience and qualifications.For more detailed information, please refer to the Position Description.  He kōrero mōu | About youYou will be highly motivated with excellent communications skills, ideally you will have experience working with policies and regulations, as well as managing successful stakeholder relationships at all levels, and working effectively in an area of high-volume workload. Nga Pūkenga Motuhake | Important Skills and Knowledge Essential:Experience in reporting and analysis.Experience in continuous improvement.Advanced knowledge and experience using Microsoft Tools.Advanced knowledge and experience using PeopleSoft.Significant experience in the use of the National Academic Recognition Information Centre (NARIC) databases and the Australian National Office of Overseas Skills Recognition (NOOSR) databases.Subject matter expertise around the New Zealand secondary school qualifications and admission requirements.Subject matter expertise in establishing qualification equivalence, assessing academic attainment and applying those outcomes against set guidelines and criteria.Understanding of global English language proficiency assessments and their relevance in the New Zealand context.Demonstrated skills and experience in working collaboratively with a diverse range of stakeholders and cross-functional teams, and supporting changeKia Whakamana i te Tangata Acknowledging, maintaining and restoring the mana and tapu of individuals, whānau and communities.Preferred: Bachelor's degree or equivalent tertiary qualification. Ngā āhuatanga kei a mātou | What we offerThe University of Auckland is New Zealand's leading University and maintains significant computational, laboratory, and analytic facilities. Auckland is frequently rated as one of the world's most liveable cities. The University is committed to providing an excellent working environment through the following:Flexible employment practices (including working from home and flexible hours)Up to 6.75% company superannuation schemeA competitive salary with five weeks' annual leaveIn addition, we also offer career development programs, discounted car parking, a generous parental leave allowance, childcare, and other discounts on internal and external services. For more information, please visit Staff Benefits. Me pēhea te tuku tono | How to applyApplications must be submitted online, by the closing date of 4/08/2026 to be considered. Please include your cover letter and your CV highlighting how you can meet the skills and experiences detailed above.Please reach out to Theresa Faamoana - [email protected] for more information. Please note we are happy to answer your questions but we do not accept applications by email.

Job DescriptionTe Whiwhinga mahi | About the RoleTo fulfil our commitment to the Vision 20:20 initiative, which aims to increase the number of Māori and Pacific health professionals through the Māori and Pacific Admission Scheme (MAPAS). TKHM seeks to recruit an inspiring individual to support our Māori and Pacific students through their cultural and educational journey within the Faculty of Medical and Health Sciences (FMHS) as the Student Support AdvisorThe kaupapa of this role is:coordinating academic and pastoral support for Māori and Pacific students who are studying in either foundation, undergraduate or postgraduate programmesresponsible for the administration, management and coordination of admission, academic, and pastoral support for our students. This is an excellent opportunity to undertake responsibility and be innovative in a stimulating position that demands critical thinking as well as a practical approach.Mō tō mātou rōpū | About the teamOur team pride themselves on our positive working environment, where we work collaboratively to develop innovative solutions. We work closely and are always committed to giving and accepting feedback to ensure we provide the best service possible to our students.He kōrero mōu | About youThe successful candidate will have an well-developed/in-depth understanding of Māori and Pacific culture to provide support, advice and mentorship to students throughout their journey with us and will have strong connections to Māori and/or Pacific communities.In addition, you will:Understand the challenges Māori and Pacific students encounter while studying at universityHave a relevant undergraduate degreeBe able to work independently as well as within a teamHave a high competency in administration and communication skillsHave a demonstrated ability to build effective relationshipsHave an ability to coordinate and manage eventsBe able to collaborate and work in partnership with key academic staffHave excellent time management and organisational skillsBe flexible and able to work evenings and weekendsThis position is fulltime, permanent and the salary range is $63,600 - $79,300, dependent on skills and experience.For further information please refer to the Position DescriptionNgā āhuatanga kei a mātou | What we offerThe University of Auckland is New Zealand’s leading university and maintains significant computational, laboratory and analytic facilities. Auckland itself is frequently rated as one of the world’s most liveable cities. The University is committed to providing an excellent working environment through:Flexible employment practices (including working from home, flexible hours)A competitive salary with five weeks’ annual leaveIn addition, we also offer career development programmes, discounted car parking, a generous parental leave allowance, childcare, and a number of other discounts on internal and external services. For more information, please visit Staff Benefits.Me pēhea te tuku tono | How to applyApplications must be submitted online by the closing date of 11/08/2026 to be considered. Please include your cover letter and CV highlighting how you can meet the above-mentioned skills and experiences.Please reach out to Sue Reddy via [email protected] for a confidential conversation. Please note that we are happy to answer your questions, but we do not accept applications by email.  #LI-DNI