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Job DescriptionTe Whiwhinga mahi | The opportunityWe are looking for an organised, proactive, and relationship-focused Programmes Coordinator to join our Academic Services team.This is a varied and rewarding role where you'll work at the heart of academic administration, supporting key academic processes that underpin the student journey. From coordinating scholarships and prizes to supporting programme regulations, committee activities, and important student milestones, your work will help ensure students and academic staff receive high-quality support and service.You'll collaborate with a wide range of stakeholders across the University, including academic leaders, programme advisers, central Academic Services, the Scholarships Office, and Student Hubs. No two days will be the same, and you'll have the opportunity to contribute to projects, process improvements, and initiatives that make a real difference.This is an ideal opportunity for an experienced administrator who enjoys managing complex processes, building strong relationships, and delivering excellent service in a fast-paced environment.Key responsibilities include:Coordinating academic administration and regulatory processes across the facultySupporting scholarship, prize, and award processes, including application administration and committee coordinationProviding secretariat support for academic committees, boards, and examiner meetingsCoordinating programme and course maintenance activities, including regulation amendments and calendar updatesSupporting student academic milestone activities and complex enrolment processesBuilding strong relationships with academic and professional staff across the UniversityContributing to faculty projects, events, and continuous improvement initiativesDelivering high-quality customer service and administrative support to a diverse range of stakeholdersThis is a full-time, 37.5 hours per week role on a permanent contract. The salary range for this role is $66,000 - $70,000 per annum, depending on experience.For more information, please review the Position Description. He kōrero mōu | About youYou are a highly organised administrator who enjoys bringing structure and clarity to complex processes.You thrive on building positive working relationships and take pride in delivering excellent service. Whether you're coordinating an important committee meeting, managing academic programme information, or supporting students and staff, you're known for your professionalism, attention to detail, and ability to get things done.You enjoy working both independently and as part of a collaborative team and are comfortable managing competing priorities while maintaining a high level of accuracy.Most importantly, you're motivated by contributing to an environment that supports student success and academic excellence. Ngā pūkenga motuhake | Important skills and experienceA bachelor's degree or equivalent experience gained through relevant workSound experience in using Microsoft Office, especially ExcelAt least three years' experience delivering high-quality administrative supportExperience coordinating complex processes and managing competing prioritiesExperience working effectively with a diverse range of stakeholdersStrong relationship-building and communication skillsExcellent organisational skills and attention to detailStrong analytical and problem-solving abilitiesConfidence using and navigating a variety of online systems and databasesThe following would be beneficial:Experience in a large and complex organisationCommittee secretariat or governance support experienceExperience within the tertiary education sectorKnowledge of academic administration processesAn understanding of Te Tiriti o Waitangi and a commitment to te reo Māori and tikanga Māori Ngā āhuatanga kei a mātou | What we offerThe University of Auckland provides a supportive, people-centred working environment where your wellbeing and professional development are genuinely valued. As part of our team, you’ll enjoy:Flexible employment practices where appropriateUp to 6.75% employer superannuation contributionFive weeks’ annual leaveAccess to professional development opportunitiesGenerous parental leave provisionsStaff discounts, recreation centre access, discounted parking, and wellbeing initiativesThe opportunity to work within a caring and collaborative team dedicated to supporting student wellbeing and success Me pēhea te tuku tono | How to applyApplications must be submitted online by 28/7/2026 to be considered. Please include your cover letter and CV outlining how your skills and experience align with this role.For a confidential conversation about the role, please contact Larissa Isted - [email protected] Please note that applications sent via email will not be accepted. #LI-DNI

Job DescriptionMō tō mātou rōpū | About the teamThe Student Hubs team is the physical gateway to the Waipapa Taumata Rau | University of Auckland. We provide a welcoming, friendly, and mana-enhancing service for future and current students across their student journey. At Student Hubs, our work is guided by the following values that reflect our commitment to collaboration, leadership, learning and community:Mana Enhancing: We’re a place for uplifting interactionService Excellence: We’re professional, accurate and responsiveManaakitanga: We listen, respect, understand and careWhanaungatanga: We connect, partner and strengthen relationshipsKaitiakitanga: We guide, support and see things throughWe deliver a wide range of services to support student on their journey at Waipapa Taumata Rau | University of Auckland. Our primary function is to deliver high quality in-person and online services that support students holistically. Our services include: guidance and advice on being a student navigating the University systems, spaces and processes exploring study options application and enrolment support Library & Student IT services  He kōrero mōu | About you We are looking for a highly motivated individual to join our team of Student Hub Assistants who:Are collaborative team players who build positive relationships and contribute to a supportive team environmentTake a proactive approach and work effectively both independently and with othersDemonstrate reliability and a strong, positive work ethic aligned with our valuesShow empathy and genuine care in supporting tauira | students and colleaguesThrive in fast-paced, dynamic environments and adapt to changing needsBring a positive, energetic approach to engaging with tauira | students in a high-volume, complex work setting Te Whiwhinga mahi | The opportunity Grafton Campus Student Hub Vacancy:Monday-Friday 8:00 am - 4:00 pm (37.5 hours)The above vacancy is a permanent role. The salary range is $55,600 - $57,000 per annum, depending on experience and qualifications.For more detailed information on the role responsibilities and requirements, please review this Position Description.Our recruitment ProcessAs we do not use AI for screening or psychometric testing, we will be using your cover letter to assist us in longlisting, so we encourage you to be as authentic as possible and be mindful when using AI.Phone Screening: To assist us with shortlisting for interviews, we may be giving you a quick call. If you receive our call during an inconvenient time, please let us know and we will be happy to call you back.Interviews: Interviews will be scheduled in person at the City or Grafton campus, between 9am and 2pm. Ngā āhuatanga kei a mātou | What we offerThe University of Auckland is New Zealand's leading University and maintains significant computational, laboratory, and analytic facilities. Auckland is frequently rated as one of the world's most liveable cities. The University is committed to providing an excellent working environment through the following:Flexible employment practices (including working from home and flexible hours)Up to 6.75% company superannuation schemeA competitive salary with five weeks' annual leaveIn addition, we also offer career development programs, discounted car parking, a generous parental leave allowance, childcare, and other discounts on internal and external services. For more information, please visit Staff Benefits. Me pēhea te tuku tono | How to applyIf you are strong team player who is excited about working with people and passionate about supporting others, then we want to hear from you!Applications must be submitted online by the closing date of 21 July 2026 to be considered. Please include your cover letter and CV highlighting how you can meet the abovementioned skills and experiences. Note that we may close the advert earlier if we find a suitable candidate.If you have questions or would like a confidential conversation, please reach out to the hiring team via [email protected] Please note we are happy to answer questions, but we do not accept applications by email.

Job DescriptionTe Whiwhinga mahi | The opportunityWe are looking for a welcoming, organised, and customer-focused Receptionist to join our Learning and Employability teams.As the first point of contact for students, staff, and visitors to the Old Choral Hall, you'll play an important role in creating a positive and supportive experience for everyone who walks through our doors. You'll be the friendly face that helps students navigate services, answers enquiries, and ensures people feel welcomed, informed, and supported.This is a varied and people-focused role that combines frontline customer service with administrative support. Working across several teams, you'll help ensure the smooth day-to-day operation of the reception area while contributing to events, facilities coordination, and administrative activities that support student success.If you enjoy helping others, thrive in a busy environment, and take pride in delivering exceptional service, we'd love to hear from you.Key responsibilities include:Providing a warm and professional reception service for students, staff, and visitorsManaging and triaging enquiries in person, online, and over the phoneGuiding students to appropriate services, appointments, and support resourcesProviding administrative support across the Learning and Employability portfolioSupporting the organisation and delivery of events and engagement activitiesMaintaining reception, meeting, and shared spaces to ensure a welcoming environmentOrdering and replenishing supplies and consumables as requiredContributing to service excellence and continuous improvement initiativesThis is a permanent role working 37.5 hours per week. The salary range for this role is $55,634- $56,700 per annum depending on experience.For more information, please review the Position Description. He kōrero mōu | About youYou are someone who genuinely enjoys helping people and creating positive experiences.You bring a friendly, approachable manner and a calm, professional attitude, even when juggling multiple priorities. You're highly organised, enjoy working with a wide range of people, and take pride in delivering excellent customer service.Whether you're greeting visitors, assisting students, coordinating facilities, or supporting colleagues behind the scenes, you're committed to ensuring things run smoothly and efficiently.You'll thrive in this role if you enjoy being part of a collaborative team and are motivated by making a meaningful difference to the student experience. Ngā pūkenga motuhake | Important skills and experienceExcellent customer service and interpersonal skillsStrong organisational skills with the ability to manage competing prioritiesThe confidence to engage with a diverse range of students, staff, and visitorsStrong written and verbal communication skillsThe ability to learn new systems, software, and processes quicklyThe ability to work independently while contributing positively to a team environmentThe following would be beneficial:Experience in a reception, customer service, or administrative support roleExperience supporting multiple stakeholders in a busy environmentExperience working within a large or complex organisationPrevious experience within the tertiary education sectorA tertiary qualification Ngā āhuatanga kei a mātou | What we offerAt the University of Auckland, we're committed to creating an environment where our people can thrive. As part of our team, you'll enjoy:Flexible employment practices where appropriateUp to 6.75% employer superannuation contributionFive weeks' annual leaveOngoing professional development opportunitiesA supportive and inclusive workplace cultureAccess to wellbeing programmes, staff discounts, and recreation facilitiesThe opportunity to work alongside passionate teams dedicated to student successA rewarding role where you can make a real difference to the student experience every day Me pēhea te tuku tono | How to applyApplications must be submitted online by the closing date of 16/07/2026 to be considered. Please include your cover letter and CV highlighting how you can meet the abovementioned skills and experiences.Please note that we may close the advert earlier if we find a suitable candidate.Please reach out to Jodie Peterson - [email protected] for a confidential conversation. Please note we are happy to answer your questions, but we do not accept applications by email.

Job DescriptionTe Whiwhinga mahi | The opportunityThe Human Health Research Coordinator (HHRC) is responsible for effectively coordinating human health research studies, collaborating closely with PIs, research nurses, midwives, and other research staff. The HHRC will ensure the delivery of project objectives by coordinating all aspects of human health research activity, monitoring timelines, regulatory compliance, and reporting to the Team Lead Human Health Research Coordinator. The HHRC will also provide research support, assisting with research methods, protocols, data acquisition, report generation, participant engagement, and other tasks related to the research.This role requires availability to work between 4:00 pm and 8:00 pm, with the remaining hours arranged flexibly across the week to align with participant availability and broader project needs.This is a fulltime (37.5 hours per week), fixed term (2 years) opportunity.The salary range for this role is $68,101 - $79,300 per annum pro-rated, depending on experience and qualifications.For more information, please view the position descriptionHe kōrero mōu | About youYou will bring experience coordinating or supporting human health research studies, with a strong understanding of Good Clinical Practice (GCP), research ethics, and data management. You’ll be confident managing project timelines and research protocols, and have excellent communication skills - including the ability to engage warmly and professionally with study participants by phone and in person.You will have a relevant tertiary qualification in a field such as nursing, public health, science, allied health, social work or education, and you’ll be comfortable working independently while contributing to a collaborative and multidisciplinary team. A high level of accuracy and ethical awareness is essential, as is a current driver’s licence, as travel to participant visits across Auckland may be required.Familiarity with REDCap or similar data capture systems, and prior experience in community-based research or clinical trials, would be an advantage.Ngā āhuatanga kei a mātou | What we offerThe University of Auckland is New Zealand's leading University and maintains significant computational, laboratory, and analytic facilities. Auckland is frequently rated as one of the world's most liveable cities. The University is committed to providing an excellent working environment through the following:Flexible employment practices (including working from home and flexible hours)Up to 6.75% company superannuation schemeA competitive salary with five weeks' annual leaveIn addition, we also offer career development programs, discounted car parking, a generous parental leave allowance, childcare, and other discounts on internal and external services. For more information, please visit Staff Benefits.Me pēhea te tuku tono | How to applyApplications must be submitted online by 4 August 2026. Please include your CV and a cover letter outlining how your experience aligns with the role requirements.If you have any questions about the position, please contact Elisa Tam, via [email protected] note that applications cannot be accepted via email.  #LI-DNI