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Job DescriptionTe Whiwhinga mahi | The opportunityWe are looking for a welcoming, organised, and customer-focused Receptionist to join our Learning and Employability teams.As the first point of contact for students, staff, and visitors to the Old Choral Hall, you'll play an important role in creating a positive and supportive experience for everyone who walks through our doors. You'll be the friendly face that helps students navigate services, answers enquiries, and ensures people feel welcomed, informed, and supported.This is a varied and people-focused role that combines frontline customer service with administrative support. Working across several teams, you'll help ensure the smooth day-to-day operation of the reception area while contributing to events, facilities coordination, and administrative activities that support student success.If you enjoy helping others, thrive in a busy environment, and take pride in delivering exceptional service, we'd love to hear from you.Key responsibilities include:Providing a warm and professional reception service for students, staff, and visitorsManaging and triaging enquiries in person, online, and over the phoneGuiding students to appropriate services, appointments, and support resourcesProviding administrative support across the Learning and Employability portfolioSupporting the organisation and delivery of events and engagement activitiesMaintaining reception, meeting, and shared spaces to ensure a welcoming environmentOrdering and replenishing supplies and consumables as requiredContributing to service excellence and continuous improvement initiativesThis is a permanent role working 37.5 hours per week. The salary range for this role is $55,634- $56,700 per annum depending on experience.For more information, please review the Position Description. He kōrero mōu | About youYou are someone who genuinely enjoys helping people and creating positive experiences.You bring a friendly, approachable manner and a calm, professional attitude, even when juggling multiple priorities. You're highly organised, enjoy working with a wide range of people, and take pride in delivering excellent customer service.Whether you're greeting visitors, assisting students, coordinating facilities, or supporting colleagues behind the scenes, you're committed to ensuring things run smoothly and efficiently.You'll thrive in this role if you enjoy being part of a collaborative team and are motivated by making a meaningful difference to the student experience. Ngā pūkenga motuhake | Important skills and experienceExcellent customer service and interpersonal skillsStrong organisational skills with the ability to manage competing prioritiesThe confidence to engage with a diverse range of students, staff, and visitorsStrong written and verbal communication skillsThe ability to learn new systems, software, and processes quicklyThe ability to work independently while contributing positively to a team environmentThe following would be beneficial:Experience in a reception, customer service, or administrative support roleExperience supporting multiple stakeholders in a busy environmentExperience working within a large or complex organisationPrevious experience within the tertiary education sectorA tertiary qualification Ngā āhuatanga kei a mātou | What we offerAt the University of Auckland, we're committed to creating an environment where our people can thrive. As part of our team, you'll enjoy:Flexible employment practices where appropriateUp to 6.75% employer superannuation contributionFive weeks' annual leaveOngoing professional development opportunitiesA supportive and inclusive workplace cultureAccess to wellbeing programmes, staff discounts, and recreation facilitiesThe opportunity to work alongside passionate teams dedicated to student successA rewarding role where you can make a real difference to the student experience every day Me pēhea te tuku tono | How to applyApplications must be submitted online by the closing date of 16/07/2026 to be considered. Please include your cover letter and CV highlighting how you can meet the abovementioned skills and experiences.Please note that we may close the advert earlier if we find a suitable candidate.Please reach out to Jodie Peterson - [email protected] for a confidential conversation. Please note we are happy to answer your questions, but we do not accept applications by email.

Job DescriptionTe Whiwhinga mahi | The opportunityWe are looking for a highly organised, relationship-focused Doctoral Examinations Coordinator to join our supportive School of Graduate Studies team.This is a rewarding opportunity to play an important role in one of the most significant milestones of a doctoral candidate's academic journey. As a Doctoral Examinations Coordinator, you'll oversee the end-to-end administration of doctoral examinations, ensuring each examination is delivered smoothly, professionally, and in accordance with University regulations.Working with doctoral candidates, supervisors, senior academics, and international examiners, you'll coordinate complex examination processes, provide expert advice on policies and procedures, and manage multiple competing priorities with confidence and care.No two days are the same. From coordinating examination logistics and supporting oral examinations to building strong relationships with stakeholders around the world, you'll be at the heart of delivering an outstanding doctoral experience.If you enjoy working in a collaborative environment, thrive on organisation, and take pride in delivering exceptional service, we'd love to hear from you.Key responsibilities include:Managing the end-to-end doctoral examination process from examination initiation through to degree completionProviding expert advice on doctoral examination policies, procedures, and University regulations to candidates, supervisors, academic leaders, and examinersCoordinating examination logistics, including working with international examiners and organising oral examinationsAssessing examiner nominations and supporting the appointment of appropriate doctoral examiners across the UniversityBuilding and maintaining positive relationships with internal and external stakeholders, including senior academics and international examinersReading and assessing examination reports and managing examination outcomes in accordance with University requirementsDelivering workshops and contributing to doctoral examination guidance and knowledge resourcesIdentifying opportunities for continuous improvement to enhance the doctoral examination experienceThis is an excellent opportunity to join a collaborative team where your work directly contributes to the success of doctoral candidates and the University's research excellence.This role is full-time, 37.5 hours per week, on a fixed-term basis for 12 months and is based at the City Campus. Once fully trained, the team operates a hybrid working model with the option to work at least one day per week off-site. You will be joining a small tight knit team who enjoy their work and thrive in their environment.The salary range for this role is $63,600 - $79,300 per annum, depending on experience and qualifications.Please not that if you are currently enrolled in a doctoral programme, due to a conflict of interest, we will not be able to consider your application.For more detailed information on the role accountabilities and requirements, please review this position description. He kōrero mōu | About youYou are someone who enjoys working with people, solving complex problems, and coordinating detailed processes with accuracy and care. You are a confident decision maker, and know how to be resourcefulYou bring excellent organisational skills, sound judgement, and the ability to manage multiple priorities while maintaining exceptional attention to detail. You communicate confidently with a wide range of stakeholders and enjoy building positive relationships with people from diverse backgrounds and cultures.Most importantly, you take pride in delivering outstanding service and enjoy being part of a team that supports academic excellence and student success. Ngā pūkenga motuhake | Important skills and experienceExperience working in a complex administrative or coordination role, ideally within tertiary educationExcellent organisational skills with the ability to manage multiple priorities and competing deadlinesStrong communication and relationship-building skills, with confidence engaging senior stakeholders and international partnersHigh attention to detail and the ability to exercise sound judgement while maintaining confidentialityA proactive, customer-focused approach and commitment to continuous improvementThe following would be beneficial:An understanding of the doctoral student lifecycle and postgraduate research environmentExperience using student management systems within a tertiary environment Ngā āhuatanga kei a mātou | What we offerThe University of Auckland provides a supportive, people-centred working environment where your wellbeing and professional development are genuinely valued. As part of our team, you’ll enjoy:Flexible employment practices where appropriateUp to 6.75% employer superannuation contributionFive weeks’ annual leaveAccess to professional development opportunitiesGenerous parental leave provisionsStaff discounts, recreation centre access, discounted parking, and wellbeing initiativesThe opportunity to work within a caring and collaborative team dedicated to supporting student wellbeing and success Me pēhea te tuku tono | How to applyPlease submit your application online by the closing date of 21/7/26. Your application should include:A brief Cover Letter explaining why you're interested in this role and how your skills match the requirements.Your updated CV.Please note that we do not accept email applications. For a confidential discussion, you are welcome to contact Kerry Jones (Doctoral Examinations Team Leader) at [email protected] note we are happy to answer your questions, but we do not accept applications by email.

Job DescriptionTe Whiwhinga mahi | The opportunityWe are looking for an organised, analytical, and customer-focused Scholarships Adviser to join our collaborative Scholarships Office team.This is a rewarding opportunity to play an important role in supporting student success. As a Scholarships Adviser, you'll assess applications, provide expert advice to students and staff, and help administer a diverse portfolio of scholarships, prizes, and awards worth more than $90 million each year.No two days are the same. You'll work with a variety of stakeholders across the University, interpret scholarship regulations, manage online application processes, and contribute to continuous improvements that enhance the student experience.If you enjoy working with detailed information, solving problems, and helping people access opportunities that can change their future, we'd love to hear from you.Key responsibilities include:Assessing scholarship applications and determining eligibility in accordance with scholarship regulationsResearching applications and preparing recommendations for scholarship awardsProviding accurate and timely advice to prospective and current students, University staff, and other stakeholders on scholarships, prizes, and awardsManaging scholarship application processes and maintaining accurate student recordsSupporting the development and maintenance of online scholarship applications and systemsBuilding positive relationships with faculties, Alumni Relations, donors, and funding organisationsContributing to process improvements and supporting the ongoing development of Scholarships Office systems and proceduresAssisting with training and supporting colleagues during peak scholarship periodsThis is an excellent opportunity to join a supportive team where your work directly contributes to helping students achieve their educational goals.The role is a full-time, 37.5-hour-per-week position on an 18-month fixed-term contract. The salary range of this role is $63,600 - $68,100 per annum based on experience and qualifications.For more information, please review the Position Description. He kōrero mōu | About youYou are someone who enjoys working with detail, solving problems, and providing exceptional customer service.You bring strong organisational skills, sound judgement, and the ability to manage multiple priorities while maintaining accuracy. You communicate confidently with a diverse range of people, enjoy building positive working relationships, and thrive in a collaborative team environment.Most importantly, you are motivated by the opportunity to support students and contribute to a service that makes a genuine difference. Ngā pūkenga motuhake | Important skills and experienceExperience in an administrative or advisory role, ideally within a tertiary education environmentExcellent organisational, analytical, and problem-solving skillsStrong customer service and relationship-building skillsHigh attention to detail and the ability to manage multiple prioritiesConfidence using Microsoft Office and student management systemsThe following would be beneficial:Experience working with scholarship administration or student fundingKnowledge of University administrative processesExperience using PeopleSoft or similar student management systems Ngā āhuatanga kei a mātou | What we offerThe University of Auckland is New Zealand's leading University and maintains significant computational, laboratory, and analytic facilities. Auckland is frequently rated as one of the world's most liveable cities. The University is committed to providing an excellent working environment through the following:Flexible employment practices (including working from home and flexible hours)Up to 6.75% company superannuation schemeA competitive salary with five weeks' annual leaveIn addition, we also offer career development programs, discounted car parking, a generous parental leave allowance, childcare, and other discounts on internal and external services. For more information, please visit Staff Benefits. Me pēhea te tuku tono | How to applyApplications must be submitted online by the closing date of 20/07/2026 to be considered. Please include your cover letter and CV highlighting how you can meet the abovementioned skills and experiences. Applications without a cover letter will not be considered. Please note that we may close the advert earlier if we find a suitable candidate.You must have the right to work in New Zealand in order to be successful in obtaining the role.Please reach out to Gina Patayon - [email protected] for a confidential conversation. Please note we are happy to answer your questions, but we do not accept applications by email.

Job DescriptionMō tō mātou rōpū | About the teamThe Student Hubs team is the physical gateway to the Waipapa Taumata Rau | University of Auckland. We provide a welcoming, friendly, and mana-enhancing service for future and current students across their student journey. At Student Hubs, our work is guided by the following values that reflect our commitment to collaboration, leadership, learning and community:Mana Enhancing: We’re a place for uplifting interactionService Excellence: We’re professional, accurate and responsiveManaakitanga: We listen, respect, understand and careWhanaungatanga: We connect, partner and strengthen relationshipsKaitiakitanga: We guide, support and see things throughWe deliver a wide range of services to support student on their journey at Waipapa Taumata Rau | University of Auckland. Our primary function is to deliver high quality in-person and online services that support students holistically. Our services include: guidance and advice on being a student navigating the University systems, spaces and processes exploring study options application and enrolment support Library & Student IT services  He kōrero mōu | About you We are looking for a highly motivated individual to join our team of Student Hub Assistants who:Are collaborative team players who build positive relationships and contribute to a supportive team environmentTake a proactive approach and work effectively both independently and with othersDemonstrate reliability and a strong, positive work ethic aligned with our valuesShow empathy and genuine care in supporting tauira | students and colleaguesThrive in fast-paced, dynamic environments and adapt to changing needsBring a positive, energetic approach to engaging with tauira | students in a high-volume, complex work setting Te Whiwhinga mahi | The opportunity Grafton Campus Student Hub Vacancy:Monday-Friday 8:00 am - 4:00 pm (37.5 hours)The above vacancy is a permanent role. The salary range is $55,600 - $57,000 per annum, depending on experience and qualifications.For more detailed information on the role responsibilities and requirements, please review this Position Description.Our recruitment ProcessAs we do not use AI for screening or psychometric testing, we will be using your cover letter to assist us in longlisting, so we encourage you to be as authentic as possible and be mindful when using AI.Phone Screening: To assist us with shortlisting for interviews, we may be giving you a quick call. If you receive our call during an inconvenient time, please let us know and we will be happy to call you back.Interviews: Interviews will be scheduled in person at the City or Grafton campus, between 9am and 2pm. Ngā āhuatanga kei a mātou | What we offerThe University of Auckland is New Zealand's leading University and maintains significant computational, laboratory, and analytic facilities. Auckland is frequently rated as one of the world's most liveable cities. The University is committed to providing an excellent working environment through the following:Flexible employment practices (including working from home and flexible hours)Up to 6.75% company superannuation schemeA competitive salary with five weeks' annual leaveIn addition, we also offer career development programs, discounted car parking, a generous parental leave allowance, childcare, and other discounts on internal and external services. For more information, please visit Staff Benefits. Me pēhea te tuku tono | How to applyIf you are strong team player who is excited about working with people and passionate about supporting others, then we want to hear from you!Applications must be submitted online by the closing date of 21 July 2026 to be considered. Please include your cover letter and CV highlighting how you can meet the abovementioned skills and experiences. Note that we may close the advert earlier if we find a suitable candidate.If you have questions or would like a confidential conversation, please reach out to the hiring team via [email protected] Please note we are happy to answer questions, but we do not accept applications by email.