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Job DescriptionTe Whiwhinga mahi | The opportunityWe are looking for a warm, professional, and people-focused Receptionist to join our supportive Te Papa Manaaki | Campus Care team.This is a rewarding and varied role where you will play an important part in creating a welcoming and supportive first impression for students, staff, and visitors accessing the service. As one of the first points of contact, you will help students navigate support services with empathy, professionalism, and care.You will provide high-quality reception and administrative support while assisting with appointments, responding to enquiries, supporting service operations, and helping maintain a safe and welcoming environment for everyone accessing Te Papa Manaaki | Campus Care.This role is ideal for someone who enjoys helping others, thrives in a fast-paced and people-centred environment, and can remain calm and solutions-focused when supporting students experiencing distress or challenging situations.You’ll be joining a collaborative and caring team that is passionate about student wellbeing and making a positive difference every day.Key responsibilities include:Providing warm, professional, and timely customer service to students, staff, and visitors in person, online, and over the phoneManaging reception duties including appointments, enquiries, and student communicationsSupporting students accessing wellbeing and care services in a calm, respectful, and supportive mannerMaintaining accurate student records and data entry while ensuring confidentiality and privacy requirements are upheldUsing systems such as Symplicity Advocate and Microsoft Office applications to support service operationsHelping maintain welcoming, safe, and tidy reception and waiting areasAssisting with triage processes and responding appropriately to students presenting in distressSupporting quality improvement activities and contributing to positive service delivery outcomesManaging student feedback surveys and providing monthly reporting supportWorking collaboratively across the wider Te Papa Manaaki | Campus Care team to ensure consistent, student-focused service deliveryThis role also involves supporting operational procedures relating to health and safety, emergency response, and student wellbeing support.This is a full-time, fixed term role for 18 months. The salary range for this role is $56,400 - $71,000 per annum.For more information, please review the Position Description. He kōrero mōu | About youYou are someone who genuinely enjoys supporting people and creating positive experiences for others.You bring excellent interpersonal skills, emotional maturity, and the ability to communicate confidently and compassionately with people from diverse backgrounds. You are calm under pressure, highly organised, and able to balance professionalism with empathy in a busy environment.Most importantly, you are committed to delivering exceptional service and contributing positively to a supportive and collaborative team culture. Ngā pūkenga motuhake | Important skills and experienceExperience working in reception and/or administration within a health, wellbeing, education, or support-focused environmentExcellent customer service and communication skills across face-to-face, phone, and online interactionsStrong interpersonal skills with the ability to engage effectively with students from diverse cultural backgroundsConfidence managing challenging situations and using conflict de-escalation skills where requiredStrong organisational skills with the ability to prioritise tasks and manage competing demandsHigh attention to detail and ability to manage confidential information appropriatelyConfidence using Microsoft Office applications and learning new client management systemsA collaborative, positive, and solutions-focused approach to teamworkCommitment to equity, inclusion, Te Tiriti o Waitangi, and culturally respectful practiceExperience working within a large and complex organisation, particularly within tertiary education or student support services, would be highly beneficial. Ngā āhuatanga kei a mātou | What we offerThe University of Auckland provides a supportive, people-centred working environment where your wellbeing and professional development are genuinely valued. As part of our team, you’ll enjoy:Flexible employment practices where appropriateUp to 6.75% employer superannuation contributionFive weeks’ annual leaveAccess to professional development opportunitiesGenerous parental leave provisionsStaff discounts, recreation centre access, discounted parking, and wellbeing initiativesThe opportunity to work within a caring and collaborative team dedicated to supporting student wellbeing and success Me pēhea te tuku tono | How to applyApplications must be submitted online by 10/6/2026 to be considered. Please include your cover letter and CV outlining how your skills and experience align with this role.For a confidential conversation about the role, please contact Kate Mace - [email protected]. Please note that applications sent via email will not be accepted.   #LI-DNI

Job DescriptionTe Whiwhinga mahi | The opportunity We have an exciting opportunity for an experienced Educational Designer to join the School of Medicine, supporting the MBChB programme within the Faculty of Medical and Health Sciences.In this role, you will provide hands‑on leadership and oversight of digital learning resources, ensuring they are high‑quality, accessible and aligned with University digital learning principles. Working closely with academic and professional colleagues, you will contribute to engaging, sustainable learning experiences that enhance student learning and support teaching excellenceKey responsibilities include:Support academics to design engaging and effective learning experiences using appropriate educational technologies.Develop, curate and enhance digital learning resources within Canvas, aligned with Canvas Baseline Practices.Undertake end‑to‑end development of courses using collaborative, agile and iterative approaches.Support and build digital capability of teaching staff to sustain and deliver online course materials.Apply technical expertise across relevant tools including Canvas, H5P, multimedia and web‑based technologies.Build strong relationships with stakeholders and contribute positively to team and institutional goals.This is a part-time (32 hours per week) fixed term opportunity for 36 months.The salary range for this role is $105,791 - $139,199 based on skills and experience.For more detailed information, please refer to the Position DescriptionHe kōrero mōu | About you You are a collaborative educational designer with experience in tertiary or health‑related education environments. You enjoy working alongside academics to translate learning goals into engaging digital experiences and bring a user‑centred, accessible design mindset to your work. You are confident working with learning management systems and educational technologies, communicate clearly with diverse stakeholders, and are motivated by contributing to meaningful learning experiences in a complex academic settingYou will bring:Experience developing digital learning resources within a learning management system.Working knowledge of Canvas (or similar) and interactive content tools such as H5P.Familiarity with accessibility and inclusive design principles (UDL, WCAG 2.0 AA).Strong communication and stakeholder relationship skills.Ability to work collaboratively in an agile, iterative environment.Ngā āhuatanga kei a mātou | What we offerThe University of Auckland is New Zealand’s leading university and maintains significant computational, laboratory and analytic facilities. Auckland itself is frequently rated as one of the world’s most liveable cities.The University is committed to providing an excellent working environment through:Flexible employment practices (including working from home if feasible, flexible hours)Up to 6.75% company superannuation schemeA competitive salary with five weeks’ annual leaveIn addition, we also offer career development programmes, discounted car parking, a generous parental leave allowance, childcare, and a number of other discounts on internal and external services. For more information, please visit Staff Benefits.Me pēhea te tuku tono | How to applyApplications must be submitted online, by the closing date of 24 May 2026 to be considered. Please include your cover letter and your CV highlighting how you meet the skills and experiences detailed above.Please reach out to Rossella Capochiani de Iudicibus, via [email protected] , for a confidential conversation. Please note we are happy to answer your questions, but we do not accept applications by email.  #LI-DNI

Job DescriptionTe Whiwhinga mahi | The opportunityWe are looking for an organised, proactive, and people-focused Administrator (Student Engagement) to join our energetic Student Engagement team.This is a fantastic opportunity to contribute to a vibrant campus experience by supporting a wide range of student programmes, events, and initiatives that help students build friendships, develop skills, and feel part of the University community.Working alongside the Student Engagement Coordinators, you’ll provide essential administrative and operational support across a range of engagement activities from orientation and transition programmes through to leadership initiatives, co-curricular recognition, and large-scale student events .No two days will look the same, making this an ideal role for someone who enjoys variety, thrives in a fast-paced environment, and loves working with students and people from diverse backgrounds.This is a full-time (37.5 hours/ week) permanent position. The salary range for this role is from NZ $55,634 - $62,900 per annum depending on experience and qualifications.For more detailed information, please refer to the Position Description. He kōrero mōu | About youYou are someone who enjoys helping others and creating positive experiences. You bring strong organisational skills, a collaborative mindset, and a genuine enthusiasm for working with students and supporting engaging programmes and events.You’re adaptable, approachable, and comfortable managing multiple priorities while maintaining a high level of professionalism and attention to detail. Mō tō mātou rōpū | About the teamStudent and Scholarly Services (SaSS) was established with the aim of strengthening the integration of student facing services to improve effectiveness at all points along the student journey. SaSS encompasses a wide range of student-facing services, plus services that support researchers and academic staff in their teaching. Services include academic services, libraries and learning support, Student hubs and the Student experience centre, services to support kaimahi Māori and Pacific students, student engagement and wellbeing. Ngā āhuatanga kei a mātou | What we offerThe University of Auckland is New Zealand's leading University and maintains significant computational, laboratory, and analytic facilities. Auckland is frequently rated as one of the world's most liveable cities.The University is committed to providing an excellent working environment through the following:Flexible employment practices (including working from home and flexible hours)Up to 6.75% company superannuation schemeA competitive salary with five weeks' annual leaveIn addition, we also offer career development programs, discounted car parking, a generous parental leave allowance, childcare, and other discounts on internal and external services.For more information, please visit Staff Benefits. Me pēhea te tuku tono | How to applyApplications must be submitted online by the closing date of 3/06/2026 to be considered. As part of your application please submit a CV and Cover letter to include:Please reach out to Christina Partridge - [email protected] for a confidential conversation. Please note we are happy to answer your questions, but we do not accept applications by email.

Job DescriptionTe Whiwhinga mahi | The opportunity This role plays a vital part in supporting postgraduate research students undertaking sub‑doctoral research (30 points and above). As Sub‑Doctoral Research Coordinator, you will provide specialist advice, manage complex academic processes, and ensure students experience seamless, timely and mana‑enhancing support throughout their research journey.You will work closely with academic leaders and central service teams to deliver consistent, high‑quality service and continuously improve postgraduate research support.Key responsibilities include:Coordinate and manage core academic processes supporting postgraduate research students, ensuring accuracy and adherence to University deadlinesAct as an initial point of contact for sub‑doctoral research students, providing specialist advice and escalating complex matters when required.Manage the examination process for 30‑point and above research components, from examiner nomination through to final grade confirmationSupport academic leaders with enrolments, results checking, completion processes, extensions, suspensions and programme changesAssist with supervision matters, including supervision matching, changes and issue resolutionBuild strong working relationships with faculty colleagues, central services and communities of practice across the UniversityContribute to service improvement initiatives and ensure accurate, up‑to‑date information across student‑facing channelsThis is a part-time (18.75 hours per week) fixed term opportunity for 18 months.The salary range for this role is $63,600 – 79,300 (pro-rata) based on skills and experience.For more detailed information, please refer to the Position DescriptionHe kōrero mōu | About you You bring a strong understanding of postgraduate research environments and enjoy working at the intersection of students, academics and policy. You are organised, analytical and confident navigating complex, regulated processes, while remaining empathetic and student‑centred. You value equity, uphold Te Tiriti o Waitangi in your work, and are committed to delivering services that enhance student mana and successYou will bring:Tertiary qualification or equivalent experience; postgraduate qualification desirableExperience working in a faculty or tertiary environment, partnering closely with academic staffStrong analytical skills with the ability to interpret policies, data and regulationsDemonstrated customer service, relationship management and influencing capabilityCommitment to equity, Te Tiriti o Waitangi, and (ideally) te reo Māori and tikanga MāoriNgā āhuatanga kei a mātou | What we offerThe University of Auckland is New Zealand’s leading university and maintains significant computational, laboratory and analytic facilities. Auckland itself is frequently rated as one of the world’s most liveable cities.The University is committed to providing an excellent working environment through:Flexible employment practices (including working from home if feasible, flexible hours)Up to 6.75% company superannuation schemeA competitive salary with five weeks’ annual leaveIn addition, we also offer career development programmes, discounted car parking, a generous parental leave allowance, childcare, and a number of other discounts on internal and external services. For more information, please visit Staff Benefits.Me pēhea te tuku tono | How to applyApplications must be submitted online, by the closing date of 10 June 2026 to be considered. Please include your cover letter and your CV highlighting how you meet the skills and experiences detailed above.Please reach out to Chris Rollins, via [email protected], for a confidential conversation. Please note we are happy to answer your questions, but we do not accept applications by email.  #LI-DNI