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Job DescriptionMō tō mātou rōpū | About the team The Student Hubs team is the physical gateway to Waipapa Taumata Rau | The University of Auckland. We provide a welcoming, friendly, and mana-enhancing service for future and current students across their student journey.  At Student Hubs, our work is guided by the following values that reflect our commitment to collaboration, leadership, learning and community: Mana Enhancing: We’re a place for uplifting interaction  Service Excellence: We’re professional, accurate and responsive  Manaakitanga: We listen, respect, understand and care  Whanaungatanga: We connect, partner and strengthen relationships  Kaitiakitanga: We guide, support and see things through. We deliver a wide range of services to support students on their journey at Waipapa Taumata Rau | University of Auckland. Our primary function is to deliver high quality in-person and online services that support students holistically. Our services include:  Guidance and advice on being a student,   Navigation of the University systems, spaces and processes,   Information about study options,   Support with applications and enrolments,   Library & Student IT services.  Our Senior Hub Assistants provide a high standard of customer service, assistance and advice across a wide range of enquiries, helping current and prospective students to successfully navigate aspects of their student journey at the University of Auckland.  They operate in a front-facing role as the first point of contact for services and provide supervisory support to Hub Assistants. He kōrero mōu | About you  We are looking for highly motivated individuals to join our team of Senior Hub Assistants who:  Are collaborative team players who build positive relationships and contribute to a supportive team environment  Take a proactive approach and work effectively both independently and with others Demonstrate reliability and a strong, positive work ethic aligned with our values  Show empathy and genuine care in supporting tauira | students and colleagues  Thrive in fast-paced, dynamic environments and adapt to changing needs  Bring a positive, energetic approach to engaging with tauira | students in a high-volume, complex work setting Comfortable stepping in to guide and support the team when neededReady to help coordinate tasks to keep operations running smoothly  Te Whiwhinga mahi | The opportunityWe currently have three vacancies as outlined below. There are two full-time and one part-time, permanent roles, with a salary range of $56,400 - $61,700 depending on skills and experience (prorated for part-time hours).  City Campus Student Hub (full time)Shift pattern:Monday, Thursday, Friday 8am – 4pmSaturday and Sunday 8:45am – 4:45pmTotal hours: 37.5 City Campus Student Hub (part time)Shift pattern:Friday 9:00am – 5:00pmSaturday and Sunday 12:00 noon – 8:00pmTotal hours: 22.5 Grafton Campus Student Hub (full time)Shift pattern:Monday to Friday 10am – 6pmTotal hours: 37.5 For more detailed information, please refer to the Position Description. Ngā āhuatanga kei a mātou | What we offerThe University of Auckland is New Zealand's leading University and maintains significant computational, laboratory, and analytic facilities. Auckland is frequently rated as one of the world's most liveable cities. The University is committed to providing an excellent working environment through the following:Flexible employment practices (including working from home and flexible hours)Up to 6.75% company superannuation schemeA competitive salary with five weeks' annual leaveIn addition, we also offer career development programs, discounted car parking, a generous parental leave allowance, childcare, and other discounts on internal and external services. For more information, please visit Staff Benefits. Me pēhea te tuku tono | How to apply Applications must be submitted online by the closing date of 28 May 2026 to be considered. Please include your cover letter and CV highlighting how you meet the skills and experience required. Please note that we may close the job advertisement earlier if we find suitable candidates before the end date.    Cover Letter: As we do not use AI for screening or psychometric testing, we will be using your cover letter to assist us in longlisting, so we encourage you to be as authentic as possible and be mindful when using AI.  Please include which position(s) you prefer in your cover letter.Phone Screening: To assist us with shortlisting for interviews, we may be giving you a quick call. If you receive our call during an inconvenient time, please let us know and we will be happy to call you back. The call may be displayed as an unknown number.Interviews: We will be conducting interviews on Tuesday 2 June. You will need to be available on this day to be considered for these positions.As we are working within a short recruitment timeframe, we recommend having your references ready early in the process. The start date will be Monday 29 June and there will be a two-week, full-time training and induction programme that will be based primarily at the City Campus.   Please reach out to the hiring team via [email protected] with any questions about the role. Please note we are happy to answer your questions, but we do not accept applications by email.     #LI-DNI

Job DescriptionTe Whiwhinga mahi | The opportunityWe are currently seeking two to three experienced General Practitioners to join our supportive and collaborative team.In this role, you will provide high-quality, patient-centred primary health care to a diverse student population. Working within a multidisciplinary team of doctors, nurses, counsellors, and psychologists, you will support students’ physical and mental wellbeing, helping them navigate the unique challenges of university life.This is a rewarding opportunity to work in a wellbeing-focused environment where preventative care, early intervention, and holistic support are at the heart of the service we provide. Your work will make a meaningful difference to students at a pivotal stage of their lives.Key responsibilities include:Providing skilled health assessment, diagnosis, and treatment services in line with current best practice and professional standardsDelivering patient-centred care that supports both physical and mental wellbeingWorking collaboratively with nurses, counsellors, and other health professionals to provide integrated careManaging referrals, documentation, follow-up care, and case management in a timely and professional mannerSupporting preventative health initiatives, including screening programmes, vaccinations, and health educationProviding travel health advice and vaccinations where requiredAssessing aegrotat applications and providing appropriate academic health advocacyBuilding strong relationships with internal and external healthcare providers and referral agenciesThe salary range for these roles is $179,800 to $211,500 per annum prorated, depending on experience and qualifications. These are permanent positions, and we are flexible with hours — we welcome applications from both full-time and part-time practitioners, depending on your availability.For more information, please review the Position Description. He kōrero mōu | About youYou are a compassionate and experienced clinician who enjoys working with young adults and supporting diverse communities. You bring strong clinical judgement, excellent communication skills, and a calm, professional approach to patient care.You will bring:Registration as a medical practitioner in New Zealand with a current NZMC Practising Certificate and indemnity insuranceFellowship of the Royal New Zealand College of General Practitioners.At least two years’ experience in General Practice, ideally including primary or emergency careCurrent CPR or Advanced Life Support certificationExperience working in a multidisciplinary healthcare environmentProven experience working with young adults and diverse communitiesConfidence using clinical systems such as MedTech or similar practice management softwareExperience working within a university or student-focused health service would be an advantage but is not essential. Ngā āhuatanga kei a mātou | What we offerThe University of Auckland is New Zealand's leading University and maintains significant computational, laboratory, and analytic facilities. Auckland is frequently rated as one of the world's most liveable cities. The University is committed to providing an excellent working environment through the following:Up to 6.75% company superannuation schemeA competitive salary with five weeks' annual leaveIn addition, we also offer career development programs, discounted car parking, a generous parental leave allowance, childcare, and other discounts on internal and external services. For more information, please visit Staff Benefits. How to apply | Me pēhea te tuku tono Applications must be submitted online, by the closing date of 1/07/2026 to be considered. For any job-specific questions, please reach out to Tania Abernethy-Jones - [email protected]. Please include your cover letter and/or CV highlighting how you can meet the skills and experiences detailed above. 

Job DescriptionTe Whiwhinga mahi | The opportunityWe are looking for a compassionate, organised, and customer-focused Clinical Administrator to join our busy and supportive University Health and Counselling Service (UHCS) team.This is a varied and rewarding role where you will play a key part in supporting the smooth day-to-day operation of a fast-paced healthcare environment. As one of the first points of contact for students accessing the service, you will help create a calm, welcoming, and professional experience for everyone who walks through our doors.You will provide exceptional reception and administrative support while managing appointments, responding to enquiries, and supporting clinicians and counselling teams with essential operational processes.This role is ideal for someone who thrives in a people-focused environment, enjoys working as part of a collaborative team, and can confidently manage sensitive information with professionalism and care.Comprehensive training will be provided in medical systems, privacy legislation, and healthcare processes. Key responsibilities include:Providing warm, professional, and efficient frontline customer service to students and visitorsManaging reception duties, appointments, bookings, cancellations, and patient enquiriesSupporting students accessing medical and counselling services, including triaging urgent matters appropriatelyHandling sensitive clinical and personal information with a high level of confidentiality and professionalismCoordinating appointment scheduling to support fair and efficient access to servicesManaging phone calls, inboxes, and communications between patients and clinical teamsSupporting clinicians and counsellors with administrative tasks, documentation, and service coordinationProcessing payments, receipting, enrolments, and maintaining accurate student and patient recordsSupporting operational processes including scanning, records management, and document handlingContributing to a positive, collaborative, and student-centred team environmentThis role also involves participating in ongoing training, including emergency response and clinical support training, within a healthcare setting.This is a permanent, full-time (37.5 hours per week).The salary range is $55,634 - $62,900 per annum, depending on experience and qualifications.For more information, please review the Position Description. He kōrero mōu | About youYou are someone who genuinely enjoys helping people and creating positive experiences during moments that can sometimes feel stressful or sensitive.You bring excellent communication skills, strong attention to detail, and a calm, professional approach when working in fast-paced environments. You are adaptable, resilient, and able to manage competing priorities while maintaining accuracy and empathy.Most importantly, you value teamwork, confidentiality, and delivering exceptional service to a diverse student community. Ngā pūkenga motuhake | Important skills and experienceExperience working in a fast-paced, front-facing customer service environmentStrong interpersonal and communication skills, with the ability to engage sensitively with a diverse range of peopleExcellent organisational skills and attention to detailConfidence using Microsoft Office applications including Word, Excel, and OutlookAbility to manage confidential information with professionalism and discretionA calm and solutions-focused approach to handling challenging situationsThe following would be highly beneficial:Experience working within a primary healthcare or clinical environmentExperience supporting young people or working within culturally diverse environmentsKnowledge of patient management systemsCustomer service or medical reception trainingCurrent First Aid Certificate Ngā āhuatanga kei a mātou | What we offerThe University of Auckland provides a supportive, people-centred working environment where your wellbeing and development matter. As part of our team, you’ll enjoy:Flexible employment practices, including hybrid workingUp to 6.75% employer superannuation contributionFive weeks’ annual leaveA wide range of professional development opportunitiesGenerous parental leave provisionsAccess to on-site childcare and school holiday programmesStaff discounts, recreation centre access, discounted parking, and more. Me pēhea te tuku tono | How to applyApplications must be submitted online by 5th June 2026 to be considered. Please include your cover letter and CV outlining how your skills and experience align with this role.For a confidential conversation about the role, please contact Tania Abernethy-Jones – [email protected]. Please note that applications sent via email will not be accepted.

Job DescriptionMō tō mātou rōpū | About the teamThe Centre for Co-Created Ageing Research (Co-Create Age) is a transdisciplinary University Research Centre. The Centre’s mission is to deliver creative and innovative solutions to respond to opportunities, aspirations and concerns identified by older people, to improve health, wellbeing and human flourishing. We are guided by kotahitanga, fostering inclusivity that is respectful of the diversity of older people and the communities to which they belong. Co-Create Age addresses research questions that are informed by communities, supported by skilled researchers to co-create an innovative and robust research programme that delivers practical solutions that work in the real world, in the communities they were designed for and with. https://www.cocreateage.auckland.ac.nz/Te Whiwhinga mahi | The opportunityDo you want to play an important role in a transdisciplinary University Research Centre that is committed to co‑creating research with older people, whānau and communities?We have a fixed‑term opportunity for a values‑driven Research Fellow to join the Centre for Co‑Created Ageing Research (Co-Create ‑Age). Working closely with the Co‑Directors and Research Theme Leads, you will contribute to the development and delivery of co‑created research initiatives that are grounded in equity, partnership and real‑world impact.This role is relational and dynamic. It will suit someone who is comfortable working with a high degree of independence, able to work in dynamic environments, can demonstrate developing leadership, and is motivated by service to others. You will engage across the University and with community, sector and government partners, helping to strengthen co‑creation capability and support research that reflects the priorities and lived experiences of older people.Co-Create ‑Age works collectively, with strong emphasis on relationships, respect and shared purpose. This is a role for someone who enjoys working across different settings, stays steady, and brings curiosity, tenacity and care to their work.While you will work with all Co‑Directors, reporting will sit with one of three Co‑Directors. Our co-directors are Professor Ngaire Kerse, Dr Tia Reihana and Dr Joanna Hikaka.In this role, you will:Proactively manage the Centre’s research development programme, working in close collaboration with the Co‑Directors and Research Theme LeadsSupport and coordinate annual co‑creation seed‑funding rounds and Research Development GroupsRespond to requests for co‑creation input and assess opportunities for future collaboration and fundingBuild and maintain strong relationships with researchers, community partners, industry and government stakeholdersSupport the development of research proposals, funding applications and related materialsChampion equity‑led, Tiriti‑informed and co‑creative research practice across the Centre’s workThis is a Part-time (24 hours per week, negotiable), fixed term (until 31 January 2028) opportunity with a possibility of extension.The salary range for this role is $99,788 - $119,204 (pro rata), depending on skills and experience.For more detailed information, please refer to the Position Description.He kōrero mōu | About youYou are someone who is motivated by service — to older people, to whānau, to community — and who brings a calm, grounded presence to your work. You are comfortable stepping into conversations with senior leaders as well as community members, able to listen deeply, respond thoughtfully, and stay engaged.You bring confidence and independence without individualism. You are not easily flustered, are able to find another way forward when things do not go to plan, and can operate effectively in sometimes ambiguous environments. You value collective ways of working,and are committed to building relationships that enable meaningful, co‑created outcomes.Key Skills required:Flexible to work beyond disciplinary boundaries and methodologiesHold a PhD degreePrior research experienceExperience working with community members and/or older people or caregiversAcademic or professional knowledge of at least one of the core or cross-cutting thematic areas would be preferred.The following skills and/or experience will be beneficial, although there will be support provided by staff to develop skillsets as required:Understanding of equity issues impacting MāoriAbility to communicate confidently and comfortably with older people and familiesAbility to develop relationships with public and private external organisations, iwi and charitiesNgā āhuatanga kei a mātou | What we offer The University of Auckland is New Zealand’s leading university and maintains significant computational, laboratory and analytic facilities. Auckland itself is frequently rated as one of the world’s most liveable cities. The University is committed to providing an excellent working environment through:Flexible employment practices (including working from home, flexible hours)A competitive salary with five weeks’ annual leaveUp to 6.75% company superannuation schemeIn addition, we also offer career development programmes, discounted car parking, a generous parental leave allowance, childcare, and several other discounts on internal and external services. For more information, please visit Staff Benefits.Me pēhea te tuku tono | How to applyApplications must be submitted online, by the closing date of 03 June to be considered. Please include your cover letter and your CV highlighting how you can meet the skills and experiences detailed above.Please reach out to Co-Director via [email protected], for a confidential conversation. Please note we are happy to answer your questions but we do not accept applications by email.