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Job DescriptionTe Whiwhinga mahi | The opportunityWe are looking for a compassionate, organised, and culturally grounded Pouāwhina Māori | Māori Student Adviser to join the team at He Āhuru Mōwai.This is a meaningful and highly rewarding role where you will work directly with tauira Māori to provide pastoral care, guidance, and day-to-day support that helps students feel connected, supported, and empowered throughout their university journey.As one of the key faces of He Āhuru Mōwai, you will help create a warm, welcoming, and culturally safe environment for tauira, whānau, and staff. You will play an important role in strengthening tauira Māori engagement and supporting student success through exceptional manaakitanga and whanaungatanga.This role offers the opportunity to contribute to kaupapa and initiatives that make a genuine difference to Māori student experiences across the University. Key responsibilities include:Acting as a first point of contact for tauira Māori, whānau, and visitors to He Āhuru MōwaiProviding pastoral care, advice, and culturally responsive support to tauira MāoriSupporting tauira Māori engagement initiatives, orientation activities, pōwhiri, and events aligned to student wellbeing and successSupporting outreach, recruitment, and transition initiatives for prospective tauira Māori and their whānauAssisting with scholarship promotion and application supportCoordinating communications, engagement activities, and operational support for the centreMaintaining accurate records, databases, and engagement reporting informationSupporting the operational management of He Āhuru Mōwai, including bookings, supplies, facilities, and administrationWorking collaboratively across Student & Scholarly Services and wider Māori support networks to enhance tauira outcomesThis is a role where your ability to build trust, foster connection, and create a positive student experience will truly make an impact.This is a full-time, 37.5 hours per week role on a fixed-term contract for 12 months. The salary range for this role is $63,600-$79,300 per annum, depending on experience and qualifications.For more detailed information, please refer to the Position Description. He kōrero mōu | About youYou are someone who genuinely enjoys supporting people and creating spaces where others feel welcomed, respected, and valued.You bring a strong understanding of tikanga Māori and are confident working within Māori spaces and alongside diverse communities. You are approachable, proactive, and thrive in environments where relationship-building and manaakitanga are at the heart of the work.You’ll also be highly organised, adaptable, and comfortable balancing pastoral support with operational and administrative responsibilities. Ngā pūkenga motuhake | Important skills and experienceMinimum three years’ experience in an administration or support-focused roleExperience working within Māori spaces and/or supporting tauira MāoriStrong customer service experience and a genuine commitment to student supportExcellent interpersonal and communication skills, with the ability to build meaningful relationshipsStrong organisational and administrative capability, with confidence using databases and customer management systemsExcellent Te Reo Māori pronunciation, with fluency in Te Reo Māori viewed highly favourablyUnderstanding of tikanga Māori and culturally grounded approaches to care and engagementAbility to work collaboratively and contribute positively to a kaupapa Māori environmentExperience working within the tertiary sector or supporting tauira Māori in education settings would be highly beneficial. Ngā āhuatanga kei a mātou | What we offerThe University of Auckland is New Zealand's leading University and maintains significant computational, laboratory, and analytic facilities. Auckland is frequently rated as one of the world's most liveable cities. The University is committed to providing an excellent working environment through the following:Flexible employment practices (including working from home and flexible hours)Up to 6.75% company superannuation schemeA competitive salary with five weeks' annual leaveIn addition, we also offer career development programs, discounted car parking, a generous parental leave allowance, childcare, and other discounts on internal and external services. For more information, please visit Staff Benefits. Me pēhea te tuku tono | How to applyPlease reach out to Nicky Rawnsley - [email protected] for a confidential conversation. Please note we are happy to answer your questions but we do not accept applications by email.Applications must be submitted online, by the closing date of 31/05/26 to be considered. Please include your CV and a cover letter highlighting how you can meet the skills and experiences detailed above.

Job DescriptionMō tō mātou rōpū | About the teamThe Student Hubs team is the physical gateway to the Waipapa Taumata Rau | University of Auckland. We provide a welcoming, friendly, and mana-enhancing service for future and current students across their student journey. At Student Hubs, our work is guided by the following values that reflect our commitment to collaboration, leadership, learning and community:Mana Enhancing: We’re a place for uplifting interactionService Excellence: We’re professional, accurate and responsiveManaakitanga: We listen, respect, understand and careWhanaungatanga: We connect, partner and strengthen relationshipsKaitiakitanga: We guide, support and see things throughWe deliver a wide range of services to support students on their journey at Waipapa Taumata Rau | University of Auckland. Our primary function is to deliver high-quality in-person and online services that support students holistically. Our services include: guidance and advice on being a student navigating the University systems, spaces and processes exploring study options application and enrolment support Library & Student IT services  He kōrero mōu | About you We are looking for highly motivated individuals to join our team of Student Hub Assistants who:Are collaborative team players who build positive relationships and contribute to a supportive team environmentTake a proactive approach and work effectively both independently and with othersDemonstrate reliability and a strong, positive work ethic aligned with our valuesShow empathy and genuine care in supporting tauira | students and colleaguesThrive in fast-paced, dynamic environments and adapt to changing needsBring a positive, energetic approach to engaging with tauira | students in a high-volume, complex work setting Te Whiwhinga mahi | The opportunity City Campus Student Hub VacanciesMonday-Friday 9:00 am - 5:00 pm (37.5 hours)Monday-Thursday 2:00 pm - 10:00 pm and Friday 12:00 pm - 8:00 pm (37.5 hours)Monday 2:00 pm – 10:00 pm, Friday - Sunday 2:00 pm - 8:00 pm (24 hours)Monday to Friday, 9:00 am – 5:00 pm (37.5 hours)Monday 6:00 pm – 10:00 pm, Tuesday 2:00 pm – 10:00 pm, Wednesday 6:00 pm – 10:00 pm, Saturday and Sunday 10:00 am – 4:00 pm (26.5 hours)Tuesday to Thursday, 9:30 am – 5:30 pm (22.5 hours)Monday to Friday, 11:00 am – 3:00 pm (20 hours)The above vacancies are permanent roles. The salary range is $55,600-$57,000 per annum (pro-rated for part-time positions), depending on experience and qualifications.We will also be recruiting for casual staff to support our peak periods across all our Student Hub sites, so if you are a current University of Auckland student, this may be a great opportunity for you.For more detailed information on the role responsibilities and requirements, please review this Position Description.Our recruitment ProcessAs we do not use AI for screening or psychometric testing, we will be using your cover letter to assist us in longlisting, so we encourage you to be as authentic as possible and be mindful when using AI.Phone Screening: To assist us with shortlisting for interviews, we may give you a quick call. If you receive our call during an inconvenient time, please let us know, and we will be happy to call you back.Group & Individual Interviews: The interviews for these positions will consist of Group and Individual Interviews. They will be conducted on the same day, either on Tuesday, 26 May (11 am to 2 pm) or Thursday, 28 May (9am to 12 pm). You need to be available on either of these interview dates and attend both parts of the interview.As we are working within a short recruitment timeframe, we recommend having your references ready early in the process.The start date for all roles will be Monday 29 June, and there will be a two-week, full-time training and induction programme that will be based primarily at the City Campus.   Ngā āhuatanga kei a mātou | What we offerThe University of Auckland is New Zealand's leading University and maintains significant computational, laboratory, and analytic facilities. Auckland is frequently rated as one of the world's most liveable cities. The University is committed to providing an excellent working environment through the following:Flexible employment practices (including working from home and flexible hours)Up to 6.75% company superannuation schemeA competitive salary with five weeks' annual leaveIn addition, we also offer career development programs, discounted car parking, a generous parental leave allowance, childcare, and other discounts on internal and external services. For more information, please visit Staff Benefits. Me pēhea te tuku tono | How to applyIf you are strong team player who is excited about working with people and passionate about leading, then we want to hear from you!Applications must be submitted online by the closing date of 22 May 2026 to be considered. Please include your cover letter and CV highlighting how you can meet the abovementioned skills and experiences. Note that we may close the advert earlier if we find a suitable candidate.If you have questions or would like a confidential conversation, please reach out to the hiring team via [email protected]. Please note we are happy to answer questions, but we do not accept applications by email.   #LI-DNI

Job DescriptionTe Whiwhinga mahi | The opportunity We have an exciting opportunity for an experienced Educational Designer to join the School of Medicine, supporting the MBChB programme within the Faculty of Medical and Health Sciences.In this role, you will provide hands‑on leadership and oversight of digital learning resources, ensuring they are high‑quality, accessible and aligned with University digital learning principles. Working closely with academic and professional colleagues, you will contribute to engaging, sustainable learning experiences that enhance student learning and support teaching excellenceKey responsibilities include:Support academics to design engaging and effective learning experiences using appropriate educational technologies.Develop, curate and enhance digital learning resources within Canvas, aligned with Canvas Baseline Practices.Undertake end‑to‑end development of courses using collaborative, agile and iterative approaches.Support and build digital capability of teaching staff to sustain and deliver online course materials.Apply technical expertise across relevant tools including Canvas, H5P, multimedia and web‑based technologies.Build strong relationships with stakeholders and contribute positively to team and institutional goals.This is a part-time (32 hours per week) fixed term opportunity for 36 months.The salary range for this role is $105,791 - $139,199 based on skills and experience.For more detailed information, please refer to the Position DescriptionHe kōrero mōu | About you You are a collaborative educational designer with experience in tertiary or health‑related education environments. You enjoy working alongside academics to translate learning goals into engaging digital experiences and bring a user‑centred, accessible design mindset to your work. You are confident working with learning management systems and educational technologies, communicate clearly with diverse stakeholders, and are motivated by contributing to meaningful learning experiences in a complex academic settingYou will bring:Experience developing digital learning resources within a learning management system.Working knowledge of Canvas (or similar) and interactive content tools such as H5P.Familiarity with accessibility and inclusive design principles (UDL, WCAG 2.0 AA).Strong communication and stakeholder relationship skills.Ability to work collaboratively in an agile, iterative environment.Ngā āhuatanga kei a mātou | What we offerThe University of Auckland is New Zealand’s leading university and maintains significant computational, laboratory and analytic facilities. Auckland itself is frequently rated as one of the world’s most liveable cities.The University is committed to providing an excellent working environment through:Flexible employment practices (including working from home if feasible, flexible hours)Up to 6.75% company superannuation schemeA competitive salary with five weeks’ annual leaveIn addition, we also offer career development programmes, discounted car parking, a generous parental leave allowance, childcare, and a number of other discounts on internal and external services. For more information, please visit Staff Benefits.Me pēhea te tuku tono | How to applyApplications must be submitted online, by the closing date of 9 June 2026 to be considered. Please include your cover letter and your CV highlighting how you meet the skills and experiences detailed above.Please reach out to Rossella Capochiani de Iudicibus, via [email protected] , for a confidential conversation. Please note we are happy to answer your questions, but we do not accept applications by email.  #LI-DNI

Job DescriptionTe Whiwhinga mahi | The opportunityWe are looking for a warm, professional, and people-focused Receptionist to join our supportive Te Papa Manaaki | Campus Care team.This is a rewarding and varied role where you will play an important part in creating a welcoming and supportive first impression for students, staff, and visitors accessing the service. As one of the first points of contact, you will help students navigate support services with empathy, professionalism, and care.You will provide high-quality reception and administrative support while assisting with appointments, responding to enquiries, supporting service operations, and helping maintain a safe and welcoming environment for everyone accessing Te Papa Manaaki | Campus Care.This role is ideal for someone who enjoys helping others, thrives in a fast-paced and people-centred environment, and can remain calm and solutions-focused when supporting students experiencing distress or challenging situations.You’ll be joining a collaborative and caring team that is passionate about student wellbeing and making a positive difference every day.Key responsibilities include:Providing warm, professional, and timely customer service to students, staff, and visitors in person, online, and over the phoneManaging reception duties including appointments, enquiries, and student communicationsSupporting students accessing wellbeing and care services in a calm, respectful, and supportive mannerMaintaining accurate student records and data entry while ensuring confidentiality and privacy requirements are upheldUsing systems such as Symplicity Advocate and Microsoft Office applications to support service operationsHelping maintain welcoming, safe, and tidy reception and waiting areasAssisting with triage processes and responding appropriately to students presenting in distressSupporting quality improvement activities and contributing to positive service delivery outcomesManaging student feedback surveys and providing monthly reporting supportWorking collaboratively across the wider Te Papa Manaaki | Campus Care team to ensure consistent, student-focused service deliveryThis role also involves supporting operational procedures relating to health and safety, emergency response, and student wellbeing support.This is a full-time, fixed term role for 18 months. The salary range for this role is $56,400 - $71,000 per annum.For more information, please review the Position Description. He kōrero mōu | About youYou are someone who genuinely enjoys supporting people and creating positive experiences for others.You bring excellent interpersonal skills, emotional maturity, and the ability to communicate confidently and compassionately with people from diverse backgrounds. You are calm under pressure, highly organised, and able to balance professionalism with empathy in a busy environment.Most importantly, you are committed to delivering exceptional service and contributing positively to a supportive and collaborative team culture. Ngā pūkenga motuhake | Important skills and experienceExperience working in reception and/or administration within a health, wellbeing, education, or support-focused environmentExcellent customer service and communication skills across face-to-face, phone, and online interactionsStrong interpersonal skills with the ability to engage effectively with students from diverse cultural backgroundsConfidence managing challenging situations and using conflict de-escalation skills where requiredStrong organisational skills with the ability to prioritise tasks and manage competing demandsHigh attention to detail and ability to manage confidential information appropriatelyConfidence using Microsoft Office applications and learning new client management systemsA collaborative, positive, and solutions-focused approach to teamworkCommitment to equity, inclusion, Te Tiriti o Waitangi, and culturally respectful practiceExperience working within a large and complex organisation, particularly within tertiary education or student support services, would be highly beneficial. Ngā āhuatanga kei a mātou | What we offerThe University of Auckland provides a supportive, people-centred working environment where your wellbeing and professional development are genuinely valued. As part of our team, you’ll enjoy:Flexible employment practices where appropriateUp to 6.75% employer superannuation contributionFive weeks’ annual leaveAccess to professional development opportunitiesGenerous parental leave provisionsStaff discounts, recreation centre access, discounted parking, and wellbeing initiativesThe opportunity to work within a caring and collaborative team dedicated to supporting student wellbeing and success Me pēhea te tuku tono | How to applyApplications must be submitted online by 10/6/2026 to be considered. Please include your cover letter and CV outlining how your skills and experience align with this role.For a confidential conversation about the role, please contact Kate Mace - [email protected]. Please note that applications sent via email will not be accepted.   #LI-DNI