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Job DescriptionTe Whiwhinga mahi | The opportunity We are seeking a highly organised and proactive Programme Administration Coordinator to support the delivery and ongoing development of our flagship FRACP Paediatrics Teaching Programme.This role plays a critical part in coordinating a large-scale postgraduate medical education programme, including the Weekly Teaching Programme and the Intensive Two-Week Course, delivered to trainees across Australasia.This role also plays an important pastoral function, supporting trainees through a demanding stage of their clinical training and contributing to a positive and supportive learning environment.Working closely with the Course Convenor and academic faculty, you will contribute to both the operational delivery and continuous improvement of the programme, ensuring a high-quality learning experience for participants.This is a full-time (37.5 hours per week), permanent position, based at the Grafton Campus.The salary range for this role is  $63,600 - $79,300 dependent on skills and experienceFor more detailed information, please refer to the Position DescriptionMō tō mātou rōpū | About the teamYou will report to the Academic Operations Team Leader and work closely with The Head of Department and the FRACP Course Convenor, alongside a network of clinical educators and academic staff.The programme involves collaboration with over 70 clinicians and supports hundreds of trainees annually across New Zealand and Australia, making it one of the most established postgraduate paediatric teaching programmes in the region.He kōrero mōu | About you You will be a highly organised and detail-oriented professional with experience in programme coordination, ideally within a higher education or healthcare setting.You thrive in a fast-paced environment, enjoy working with a wide range of stakeholders, and take initiative to improve systems and processes. You also bring a genuine interest in supporting student and trainee wellbeing, with the ability to provide empathetic and professional pastoral support.You will bring:Proven experience in programme coordination, administration, or education deliveryExperience working in a complex organisation (e.g. university, healthcare, or clinical environment)Strong organisational skills with the ability to manage multiple prioritiesDemonstrated ability to provide pastoral and learner-focused support, with empathy, professionalism, and sound judgementExcellent written and verbal communication skillsHigh level of digital literacy (e.g. learning platforms, Zoom, databases)Strong stakeholder engagement and relationship management skillsA proactive, solutions-focused mindset with attention to detailDesirable:Experience in postgraduate or clinical education environmentsExperience supporting curriculum delivery or assessment processesNgā āhuatanga kei a mātou | What we offerThe University of Auckland is New Zealand’s leading university and maintains significant computational, laboratory and analytic facilities. Auckland itself is frequently rated as one of the world’s most liveable cities.The University is committed to providing an excellent working environment through:Flexible employment practices (including working from home if feasible, flexible hours)Up to 6.75% company superannuation schemeA competitive salary with five weeks’ annual leaveIn addition, we also offer career development programmes, discounted car parking, a generous parental leave allowance, childcare, and a number of other discounts on internal and external services. For more information, please visit Staff Benefits.Me pēhea te tuku tono | How to applyApplications must be submitted online, by the closing date of 4 June 2026 to be considered. Please include your cover letter and your CV highlighting how you meet the skills and experiences detailed above.Please reach out to Natasha Tinkler, via [email protected] , for a confidential conversation. Please note we are happy to answer your questions, but we do not accept applications by email. #LI-DNI

Job DescriptionMō tō mātou rōpū | About the teamThe Student Hubs team is the physical gateway to the Waipapa Taumata Rau | University of Auckland. We provide a welcoming, friendly, and mana-enhancing service for future and current students across their student journey. At Student Hubs, our work is guided by the following values that reflect our commitment to collaboration, leadership, learning and community:Mana Enhancing: We’re a place for uplifting interactionService Excellence: We’re professional, accurate and responsiveManaakitanga: We listen, respect, understand and careWhanaungatanga: We connect, partner and strengthen relationshipsKaitiakitanga: We guide, support and see things throughWe deliver a wide range of services to support students on their journey at Waipapa Taumata Rau | University of Auckland. Our primary function is to deliver high-quality in-person and online services that support students holistically. Our services include: guidance and advice on being a student navigating the University systems, spaces and processes exploring study options application and enrolment support Library & Student IT services  He kōrero mōu | About you We are looking for highly motivated individuals to join our team of Student Hub Assistants who:Are collaborative team players who build positive relationships and contribute to a supportive team environmentTake a proactive approach and work effectively both independently and with othersDemonstrate reliability and a strong, positive work ethic aligned with our valuesShow empathy and genuine care in supporting tauira | students and colleaguesThrive in fast-paced, dynamic environments and adapt to changing needsBring a positive, energetic approach to engaging with tauira | students in a high-volume, complex work setting Te Whiwhinga mahi | The opportunity City Campus Student Hub VacanciesMonday-Friday 9:00 am - 5:00 pm (37.5 hours)Monday-Thursday 2:00 pm - 10:00 pm and Friday 12:00 pm - 8:00 pm (37.5 hours)Monday 2:00 pm – 10:00 pm, Friday - Sunday 2:00 pm - 8:00 pm (24 hours)Monday to Friday, 9:00 am – 5:00 pm (37.5 hours)Monday 6:00 pm – 10:00 pm, Tuesday 2:00 pm – 10:00 pm, Wednesday 6:00 pm – 10:00 pm, Saturday and Sunday 10:00 am – 4:00 pm (26.5 hours)Tuesday to Thursday, 9:30 am – 5:30 pm (22.5 hours)Monday to Friday, 11:00 am – 3:00 pm (20 hours)The above vacancies are permanent roles. The salary range is $55,600-$57,000 per annum (pro-rated for part-time positions), depending on experience and qualifications.We will also be recruiting for casual staff to support our peak periods across all our Student Hub sites, so if you are a current University of Auckland student, this may be a great opportunity for you.For more detailed information on the role responsibilities and requirements, please review this Position Description.Our recruitment ProcessAs we do not use AI for screening or psychometric testing, we will be using your cover letter to assist us in longlisting, so we encourage you to be as authentic as possible and be mindful when using AI.Phone Screening: To assist us with shortlisting for interviews, we may give you a quick call. If you receive our call during an inconvenient time, please let us know, and we will be happy to call you back.Group & Individual Interviews: The interviews for these positions will consist of Group and Individual Interviews. They will be conducted on the same day, either on Tuesday, 26 May (11 am to 2 pm) or Thursday, 28 May (9am to 12 pm). You need to be available on either of these interview dates and attend both parts of the interview.As we are working within a short recruitment timeframe, we recommend having your references ready early in the process.The start date for all roles will be Monday 29 June, and there will be a two-week, full-time training and induction programme that will be based primarily at the City Campus.   Ngā āhuatanga kei a mātou | What we offerThe University of Auckland is New Zealand's leading University and maintains significant computational, laboratory, and analytic facilities. Auckland is frequently rated as one of the world's most liveable cities. The University is committed to providing an excellent working environment through the following:Flexible employment practices (including working from home and flexible hours)Up to 6.75% company superannuation schemeA competitive salary with five weeks' annual leaveIn addition, we also offer career development programs, discounted car parking, a generous parental leave allowance, childcare, and other discounts on internal and external services. For more information, please visit Staff Benefits. Me pēhea te tuku tono | How to applyIf you are strong team player who is excited about working with people and passionate about leading, then we want to hear from you!Applications must be submitted online by the closing date of 22 May 2026 to be considered. Please include your cover letter and CV highlighting how you can meet the abovementioned skills and experiences. Note that we may close the advert earlier if we find a suitable candidate.If you have questions or would like a confidential conversation, please reach out to the hiring team via [email protected]. Please note we are happy to answer questions, but we do not accept applications by email.   #LI-DNI

Job DescriptionTe Whiwhinga mahi | The opportunityWe are looking for a compassionate, organised, and culturally grounded Pouāwhina Māori | Māori Student Adviser to join the team at He Āhuru Mōwai.This is a meaningful and highly rewarding role where you will work directly with tauira Māori to provide pastoral care, guidance, and day-to-day support that helps students feel connected, supported, and empowered throughout their university journey.As one of the key faces of He Āhuru Mōwai, you will help create a warm, welcoming, and culturally safe environment for tauira, whānau, and staff. You will play an important role in strengthening tauira Māori engagement and supporting student success through exceptional manaakitanga and whanaungatanga.This role offers the opportunity to contribute to kaupapa and initiatives that make a genuine difference to Māori student experiences across the University. Key responsibilities include:Acting as a first point of contact for tauira Māori, whānau, and visitors to He Āhuru MōwaiProviding pastoral care, advice, and culturally responsive support to tauira MāoriSupporting tauira Māori engagement initiatives, orientation activities, pōwhiri, and events aligned to student wellbeing and successSupporting outreach, recruitment, and transition initiatives for prospective tauira Māori and their whānauAssisting with scholarship promotion and application supportCoordinating communications, engagement activities, and operational support for the centreMaintaining accurate records, databases, and engagement reporting informationSupporting the operational management of He Āhuru Mōwai, including bookings, supplies, facilities, and administrationWorking collaboratively across Student & Scholarly Services and wider Māori support networks to enhance tauira outcomesThis is a role where your ability to build trust, foster connection, and create a positive student experience will truly make an impact.This is a full-time, 37.5 hours per week role on a fixed-term contract for 12 months. The salary range for this role is $63,600-$79,300 per annum, depending on experience and qualifications.For more detailed information, please refer to the Position Description. He kōrero mōu | About youYou are someone who genuinely enjoys supporting people and creating spaces where others feel welcomed, respected, and valued.You bring a strong understanding of tikanga Māori and are confident working within Māori spaces and alongside diverse communities. You are approachable, proactive, and thrive in environments where relationship-building and manaakitanga are at the heart of the work.You’ll also be highly organised, adaptable, and comfortable balancing pastoral support with operational and administrative responsibilities. Ngā pūkenga motuhake | Important skills and experienceMinimum three years’ experience in an administration or support-focused roleExperience working within Māori spaces and/or supporting tauira MāoriStrong customer service experience and a genuine commitment to student supportExcellent interpersonal and communication skills, with the ability to build meaningful relationshipsStrong organisational and administrative capability, with confidence using databases and customer management systemsExcellent Te Reo Māori pronunciation, with fluency in Te Reo Māori viewed highly favourablyUnderstanding of tikanga Māori and culturally grounded approaches to care and engagementAbility to work collaboratively and contribute positively to a kaupapa Māori environmentExperience working within the tertiary sector or supporting tauira Māori in education settings would be highly beneficial. Ngā āhuatanga kei a mātou | What we offerThe University of Auckland is New Zealand's leading University and maintains significant computational, laboratory, and analytic facilities. Auckland is frequently rated as one of the world's most liveable cities. The University is committed to providing an excellent working environment through the following:Flexible employment practices (including working from home and flexible hours)Up to 6.75% company superannuation schemeA competitive salary with five weeks' annual leaveIn addition, we also offer career development programs, discounted car parking, a generous parental leave allowance, childcare, and other discounts on internal and external services. For more information, please visit Staff Benefits. Me pēhea te tuku tono | How to applyPlease reach out to Nicky Rawnsley - [email protected] for a confidential conversation. Please note we are happy to answer your questions but we do not accept applications by email.Applications must be submitted online, by the closing date of 31/05/26 to be considered. Please include your CV and a cover letter highlighting how you can meet the skills and experiences detailed above.

Job DescriptionTe Whiwhinga mahi | The opportunityWe are looking for a compassionate, organised, and customer-focused Clinical Administrator to join our busy and supportive University Health and Counselling Service (UHCS) team.This is a varied and rewarding role where you will play a key part in supporting the smooth day-to-day operation of a fast-paced healthcare environment. As one of the first points of contact for students accessing the service, you will help create a calm, welcoming, and professional experience for everyone who walks through our doors.You will provide exceptional reception and administrative support while managing appointments, responding to enquiries, and supporting clinicians and counselling teams with essential operational processes.This role is ideal for someone who thrives in a people-focused environment, enjoys working as part of a collaborative team, and can confidently manage sensitive information with professionalism and care.Comprehensive training will be provided in medical systems, privacy legislation, and healthcare processes. Key responsibilities include:Providing warm, professional, and efficient frontline customer service to students and visitorsManaging reception duties, appointments, bookings, cancellations, and patient enquiriesSupporting students accessing medical and counselling services, including triaging urgent matters appropriatelyHandling sensitive clinical and personal information with a high level of confidentiality and professionalismCoordinating appointment scheduling to support fair and efficient access to servicesManaging phone calls, inboxes, and communications between patients and clinical teamsSupporting clinicians and counsellors with administrative tasks, documentation, and service coordinationProcessing payments, receipting, enrolments, and maintaining accurate student and patient recordsSupporting operational processes including scanning, records management, and document handlingContributing to a positive, collaborative, and student-centred team environmentThis role also involves participating in ongoing training, including emergency response and clinical support training, within a healthcare setting.This is a permanent, full-time (37.5 hours per week).The salary range is $55,634 - $62,900 per annum, depending on experience and qualifications.For more information, please review the Position Description. He kōrero mōu | About youYou are someone who genuinely enjoys helping people and creating positive experiences during moments that can sometimes feel stressful or sensitive.You bring excellent communication skills, strong attention to detail, and a calm, professional approach when working in fast-paced environments. You are adaptable, resilient, and able to manage competing priorities while maintaining accuracy and empathy.Most importantly, you value teamwork, confidentiality, and delivering exceptional service to a diverse student community. Ngā pūkenga motuhake | Important skills and experienceExperience working in a fast-paced, front-facing customer service environmentStrong interpersonal and communication skills, with the ability to engage sensitively with a diverse range of peopleExcellent organisational skills and attention to detailConfidence using Microsoft Office applications including Word, Excel, and OutlookAbility to manage confidential information with professionalism and discretionA calm and solutions-focused approach to handling challenging situationsThe following would be highly beneficial:Experience working within a primary healthcare or clinical environmentExperience supporting young people or working within culturally diverse environmentsKnowledge of patient management systemsCustomer service or medical reception trainingCurrent First Aid Certificate Ngā āhuatanga kei a mātou | What we offerThe University of Auckland provides a supportive, people-centred working environment where your wellbeing and development matter. As part of our team, you’ll enjoy:Flexible employment practices, including hybrid workingUp to 6.75% employer superannuation contributionFive weeks’ annual leaveA wide range of professional development opportunitiesGenerous parental leave provisionsAccess to on-site childcare and school holiday programmesStaff discounts, recreation centre access, discounted parking, and more. Me pēhea te tuku tono | How to applyApplications must be submitted online by 5th June 2026 to be considered. Please include your cover letter and CV outlining how your skills and experience align with this role.For a confidential conversation about the role, please contact Tania Abernethy-Jones – [email protected]. Please note that applications sent via email will not be accepted.