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Job DescriptionTe Whiwhinga mahi | The opportunity This role plays a vital part in supporting postgraduate research students undertaking sub‑doctoral research (30 points and above). As Sub‑Doctoral Research Coordinator, you will provide specialist advice, manage complex academic processes, and ensure students experience seamless, timely and mana‑enhancing support throughout their research journey.You will work closely with academic leaders and central service teams to deliver consistent, high‑quality service and continuously improve postgraduate research support.Key responsibilities include:Coordinate and manage core academic processes supporting postgraduate research students, ensuring accuracy and adherence to University deadlinesAct as an initial point of contact for sub‑doctoral research students, providing specialist advice and escalating complex matters when required.Manage the examination process for 30‑point and above research components, from examiner nomination through to final grade confirmationSupport academic leaders with enrolments, results checking, completion processes, extensions, suspensions and programme changesAssist with supervision matters, including supervision matching, changes and issue resolutionBuild strong working relationships with faculty colleagues, central services and communities of practice across the UniversityContribute to service improvement initiatives and ensure accurate, up‑to‑date information across student‑facing channelsThis is a part-time (18.75 hours per week) fixed term opportunity for 18 months.The salary range for this role is $63,600 – 79,300 (pro-rata) based on skills and experience.For more detailed information, please refer to the Position DescriptionHe kōrero mōu | About you You bring a strong understanding of postgraduate research environments and enjoy working at the intersection of students, academics and policy. You are organised, analytical and confident navigating complex, regulated processes, while remaining empathetic and student‑centred. You value equity, uphold Te Tiriti o Waitangi in your work, and are committed to delivering services that enhance student mana and successYou will bring:Tertiary qualification or equivalent experience; postgraduate qualification desirableExperience working in a faculty or tertiary environment, partnering closely with academic staffStrong analytical skills with the ability to interpret policies, data and regulationsDemonstrated customer service, relationship management and influencing capabilityCommitment to equity, Te Tiriti o Waitangi, and (ideally) te reo Māori and tikanga MāoriNgā āhuatanga kei a mātou | What we offerThe University of Auckland is New Zealand’s leading university and maintains significant computational, laboratory and analytic facilities. Auckland itself is frequently rated as one of the world’s most liveable cities.The University is committed to providing an excellent working environment through:Flexible employment practices (including working from home if feasible, flexible hours)Up to 6.75% company superannuation schemeA competitive salary with five weeks’ annual leaveIn addition, we also offer career development programmes, discounted car parking, a generous parental leave allowance, childcare, and a number of other discounts on internal and external services. For more information, please visit Staff Benefits.Me pēhea te tuku tono | How to applyApplications must be submitted online, by the closing date of 10 June 2026 to be considered. Please include your cover letter and your CV highlighting how you meet the skills and experiences detailed above.Please reach out to Chris Rollins, via [email protected], for a confidential conversation. Please note we are happy to answer your questions, but we do not accept applications by email.  #LI-DNI

Job DescriptionTe Whiwhinga mahi | The opportunityWe are looking for a warm, professional, and people-focused Receptionist to join our supportive Te Papa Manaaki | Campus Care team.This is a rewarding and varied role where you will play an important part in creating a welcoming and supportive first impression for students, staff, and visitors accessing the service. As one of the first points of contact, you will help students navigate support services with empathy, professionalism, and care.You will provide high-quality reception and administrative support while assisting with appointments, responding to enquiries, supporting service operations, and helping maintain a safe and welcoming environment for everyone accessing Te Papa Manaaki | Campus Care.This role is ideal for someone who enjoys helping others, thrives in a fast-paced and people-centred environment, and can remain calm and solutions-focused when supporting students experiencing distress or challenging situations.You’ll be joining a collaborative and caring team that is passionate about student wellbeing and making a positive difference every day.Key responsibilities include:Providing warm, professional, and timely customer service to students, staff, and visitors in person, online, and over the phoneManaging reception duties including appointments, enquiries, and student communicationsSupporting students accessing wellbeing and care services in a calm, respectful, and supportive mannerMaintaining accurate student records and data entry while ensuring confidentiality and privacy requirements are upheldUsing systems such as Symplicity Advocate and Microsoft Office applications to support service operationsHelping maintain welcoming, safe, and tidy reception and waiting areasAssisting with triage processes and responding appropriately to students presenting in distressSupporting quality improvement activities and contributing to positive service delivery outcomesManaging student feedback surveys and providing monthly reporting supportWorking collaboratively across the wider Te Papa Manaaki | Campus Care team to ensure consistent, student-focused service deliveryThis role also involves supporting operational procedures relating to health and safety, emergency response, and student wellbeing support.This is a full-time, fixed term role for 18 months. The salary range for this role is $56,400 - $71,000 per annum.For more information, please review the Position Description. He kōrero mōu | About youYou are someone who genuinely enjoys supporting people and creating positive experiences for others.You bring excellent interpersonal skills, emotional maturity, and the ability to communicate confidently and compassionately with people from diverse backgrounds. You are calm under pressure, highly organised, and able to balance professionalism with empathy in a busy environment.Most importantly, you are committed to delivering exceptional service and contributing positively to a supportive and collaborative team culture. Ngā pūkenga motuhake | Important skills and experienceExperience working in reception and/or administration within a health, wellbeing, education, or support-focused environmentExcellent customer service and communication skills across face-to-face, phone, and online interactionsStrong interpersonal skills with the ability to engage effectively with students from diverse cultural backgroundsConfidence managing challenging situations and using conflict de-escalation skills where requiredStrong organisational skills with the ability to prioritise tasks and manage competing demandsHigh attention to detail and ability to manage confidential information appropriatelyConfidence using Microsoft Office applications and learning new client management systemsA collaborative, positive, and solutions-focused approach to teamworkCommitment to equity, inclusion, Te Tiriti o Waitangi, and culturally respectful practiceExperience working within a large and complex organisation, particularly within tertiary education or student support services, would be highly beneficial. Ngā āhuatanga kei a mātou | What we offerThe University of Auckland provides a supportive, people-centred working environment where your wellbeing and professional development are genuinely valued. As part of our team, you’ll enjoy:Flexible employment practices where appropriateUp to 6.75% employer superannuation contributionFive weeks’ annual leaveAccess to professional development opportunitiesGenerous parental leave provisionsStaff discounts, recreation centre access, discounted parking, and wellbeing initiativesThe opportunity to work within a caring and collaborative team dedicated to supporting student wellbeing and success Me pēhea te tuku tono | How to applyApplications must be submitted online by 10/6/2026 to be considered. Please include your cover letter and CV outlining how your skills and experience align with this role.For a confidential conversation about the role, please contact Kate Mace - [email protected]. Please note that applications sent via email will not be accepted.   #LI-DNI

Job DescriptionTe Whiwhinga mahi | The opportunityWe are looking for a Student Engagement Coordinator to join our passionate and collaborative team.In this role, you will design, deliver, and continuously improve a range of student development and engagement programmes that support transition, belonging, and success. Your portfolio will include initiatives across areas such as student leadership, volunteering, orientation, and reward and recognition.This is a highly varied and rewarding role where you will bring ideas to life — from planning and delivering programmes, to managing projects, engaging stakeholders, and evaluating impact. You’ll work closely with students, colleagues, and partners across the University to create meaningful experiences that enhance the overall student journey.Key responsibilities include:Designing, coordinating, and delivering student engagement programmes and initiativesManaging projects from planning through to evaluation, including timelines, budgets, and reportingSupporting student leadership, volunteering, and transition initiatives such as OrientationBuilding strong relationships with student groups, internal teams, and external partnersProviding guidance and support to students, including pastoral care where neededCoordinating events, workshops, and training sessionsManaging programme communications, systems, and logisticsUsing feedback and data to evaluate programmes and drive continuous improvementThis is a fantastic opportunity to contribute to a vibrant student experience, where your work directly supports students to feel connected, confident, and set up for success.This is a fixed-term contract until the end of 2027 working 37.5 hours per week. The salary range for this role is from NZ $63,600 – $79,300 per annum depending on experience and qualifications.For more detailed information, please refer to the Position Description. He kōrero mōu | About youYou are an organised, proactive, and people-focused professional who enjoys working with students and creating engaging experiences. You bring a positive, collaborative approach and are confident managing multiple projects in a dynamic environment.You are equally comfortable working independently and as part of a team, and you take pride in delivering high-quality outcomes that make a difference. Ngā pūkenga motuhake | Important skills and experienceA Bachelor’s degree or relevant tertiary qualificationAt least 2 years’ experience in student engagement, programme coordination, or a similar roleExperience working with young people in a support or pastoral capacityProven ability to design, deliver, and evaluate programmes or initiativesStrong project coordination skills, with the ability to manage multiple prioritiesExcellent interpersonal and communication skills, with the ability to engage diverse audiencesExperience working across a complex organisation and collaborating with multiple stakeholdersConfidence using digital systems and toolsExperience in a tertiary environment, working with student groups or clubs, or supporting events and large-scale programmes would be highly beneficial.An understanding of, or commitment to learning about, equity, Te Tiriti o Waitangi, and working with diverse student communities is important for success in this role. Ngā āhuatanga kei a mātou | What we offerThe University of Auckland is New Zealand's leading University and maintains significant computational, laboratory, and analytic facilities. Auckland is frequently rated as one of the world's most liveable cities. The University is committed to providing an excellent working environment through the following:Flexible employment practices (including working from home and flexible hours)Up to 6.75% company superannuation schemeA competitive salary with five weeks' annual leaveIn addition, we also offer career development programs, discounted car parking, a generous parental leave allowance, childcare, and other discounts on internal and external services. For more information, please visit Staff Benefits. Me pēhea te tuku tono | How to applyApplications must be submitted online by the closing date of 3/6/26 to be considered. As part of your application please submit a CV and Cover letter to include:Please reach out to Emma Ko - [email protected] for a confidential conversation. Please note we are happy to answer your questions, but we do not accept applications by email.

Job DescriptionMō tō mātou rōpū | About the teamThe Student Hubs team is the physical gateway to the Waipapa Taumata Rau | University of Auckland. We provide a welcoming, friendly, and mana-enhancing service for future and current students across their student journey. At Student Hubs, our work is guided by the following values that reflect our commitment to collaboration, leadership, learning and community:Mana Enhancing: We’re a place for uplifting interactionService Excellence: We’re professional, accurate and responsiveManaakitanga: We listen, respect, understand and careWhanaungatanga: We connect, partner and strengthen relationshipsKaitiakitanga: We guide, support and see things throughWe deliver a wide range of services to support students on their journey at Waipapa Taumata Rau | University of Auckland. Our primary function is to deliver high-quality in-person and online services that support students holistically. Our services include: guidance and advice on being a student navigating the University systems, spaces and processes exploring study options application and enrolment support Library & Student IT services  He kōrero mōu | About you We are looking for highly motivated individuals to join our team of Student Hub Assistants who:Are collaborative team players who build positive relationships and contribute to a supportive team environmentTake a proactive approach and work effectively both independently and with othersDemonstrate reliability and a strong, positive work ethic aligned with our valuesShow empathy and genuine care in supporting tauira | students and colleaguesThrive in fast-paced, dynamic environments and adapt to changing needsBring a positive, energetic approach to engaging with tauira | students in a high-volume, complex work setting Te Whiwhinga mahi | The opportunity City Campus Student Hub VacanciesMonday-Friday 9:00 am - 5:00 pm (37.5 hours)Monday-Thursday 2:00 pm - 10:00 pm and Friday 12:00 pm - 8:00 pm (37.5 hours)Monday 2:00 pm – 10:00 pm, Friday - Sunday 2:00 pm - 8:00 pm (24 hours)Monday to Friday, 9:00 am – 5:00 pm (37.5 hours)Monday 6:00 pm – 10:00 pm, Tuesday 2:00 pm – 10:00 pm, Wednesday 6:00 pm – 10:00 pm, Saturday and Sunday 10:00 am – 4:00 pm (26.5 hours)Tuesday to Thursday, 9:30 am – 5:30 pm (22.5 hours)Monday to Friday, 11:00 am – 3:00 pm (20 hours)The above vacancies are permanent roles. The salary range is $55,600-$57,000 per annum (pro-rated for part-time positions), depending on experience and qualifications.We will also be recruiting for casual staff to support our peak periods across all our Student Hub sites, so if you are a current University of Auckland student, this may be a great opportunity for you.For more detailed information on the role responsibilities and requirements, please review this Position Description.Our recruitment ProcessAs we do not use AI for screening or psychometric testing, we will be using your cover letter to assist us in longlisting, so we encourage you to be as authentic as possible and be mindful when using AI.Phone Screening: To assist us with shortlisting for interviews, we may give you a quick call. If you receive our call during an inconvenient time, please let us know, and we will be happy to call you back.Group & Individual Interviews: The interviews for these positions will consist of Group and Individual Interviews. They will be conducted on the same day, either on Tuesday, 26 May (11 am to 2 pm) or Thursday, 28 May (9am to 12 pm). You need to be available on either of these interview dates and attend both parts of the interview.As we are working within a short recruitment timeframe, we recommend having your references ready early in the process.The start date for all roles will be Monday 29 June, and there will be a two-week, full-time training and induction programme that will be based primarily at the City Campus.   Ngā āhuatanga kei a mātou | What we offerThe University of Auckland is New Zealand's leading University and maintains significant computational, laboratory, and analytic facilities. Auckland is frequently rated as one of the world's most liveable cities. The University is committed to providing an excellent working environment through the following:Flexible employment practices (including working from home and flexible hours)Up to 6.75% company superannuation schemeA competitive salary with five weeks' annual leaveIn addition, we also offer career development programs, discounted car parking, a generous parental leave allowance, childcare, and other discounts on internal and external services. For more information, please visit Staff Benefits. Me pēhea te tuku tono | How to applyIf you are strong team player who is excited about working with people and passionate about leading, then we want to hear from you!Applications must be submitted online by the closing date of 22 May 2026 to be considered. Please include your cover letter and CV highlighting how you can meet the abovementioned skills and experiences. Note that we may close the advert earlier if we find a suitable candidate.If you have questions or would like a confidential conversation, please reach out to the hiring team via [email protected]. Please note we are happy to answer questions, but we do not accept applications by email.   #LI-DNI