Find Jobs

Job DescriptionTe Whiwhinga mahi | The opportunityWe are looking for a warm, professional, and people-focused Receptionist to join our supportive Te Papa Manaaki | Campus Care team.This is a rewarding and varied role where you will play an important part in creating a welcoming and supportive first impression for students, staff, and visitors accessing the service. As one of the first points of contact, you will help students navigate support services with empathy, professionalism, and care.You will provide high-quality reception and administrative support while assisting with appointments, responding to enquiries, supporting service operations, and helping maintain a safe and welcoming environment for everyone accessing Te Papa Manaaki | Campus Care.This role is ideal for someone who enjoys helping others, thrives in a fast-paced and people-centred environment, and can remain calm and solutions-focused when supporting students experiencing distress or challenging situations.You’ll be joining a collaborative and caring team that is passionate about student wellbeing and making a positive difference every day.Key responsibilities include:Providing warm, professional, and timely customer service to students, staff, and visitors in person, online, and over the phoneManaging reception duties including appointments, enquiries, and student communicationsSupporting students accessing wellbeing and care services in a calm, respectful, and supportive mannerMaintaining accurate student records and data entry while ensuring confidentiality and privacy requirements are upheldUsing systems such as Symplicity Advocate and Microsoft Office applications to support service operationsHelping maintain welcoming, safe, and tidy reception and waiting areasAssisting with triage processes and responding appropriately to students presenting in distressSupporting quality improvement activities and contributing to positive service delivery outcomesManaging student feedback surveys and providing monthly reporting supportWorking collaboratively across the wider Te Papa Manaaki | Campus Care team to ensure consistent, student-focused service deliveryThis role also involves supporting operational procedures relating to health and safety, emergency response, and student wellbeing support.This is a full-time, fixed term role for 18 months. The salary range for this role is $56,400 - $71,000 per annum.For more information, please review the Position Description. He kōrero mōu | About youYou are someone who genuinely enjoys supporting people and creating positive experiences for others.You bring excellent interpersonal skills, emotional maturity, and the ability to communicate confidently and compassionately with people from diverse backgrounds. You are calm under pressure, highly organised, and able to balance professionalism with empathy in a busy environment.Most importantly, you are committed to delivering exceptional service and contributing positively to a supportive and collaborative team culture. Ngā pūkenga motuhake | Important skills and experienceExperience working in reception and/or administration within a health, wellbeing, education, or support-focused environmentExcellent customer service and communication skills across face-to-face, phone, and online interactionsStrong interpersonal skills with the ability to engage effectively with students from diverse cultural backgroundsConfidence managing challenging situations and using conflict de-escalation skills where requiredStrong organisational skills with the ability to prioritise tasks and manage competing demandsHigh attention to detail and ability to manage confidential information appropriatelyConfidence using Microsoft Office applications and learning new client management systemsA collaborative, positive, and solutions-focused approach to teamworkCommitment to equity, inclusion, Te Tiriti o Waitangi, and culturally respectful practiceExperience working within a large and complex organisation, particularly within tertiary education or student support services, would be highly beneficial. Ngā āhuatanga kei a mātou | What we offerThe University of Auckland provides a supportive, people-centred working environment where your wellbeing and professional development are genuinely valued. As part of our team, you’ll enjoy:Flexible employment practices where appropriateUp to 6.75% employer superannuation contributionFive weeks’ annual leaveAccess to professional development opportunitiesGenerous parental leave provisionsStaff discounts, recreation centre access, discounted parking, and wellbeing initiativesThe opportunity to work within a caring and collaborative team dedicated to supporting student wellbeing and success Me pēhea te tuku tono | How to applyApplications must be submitted online by 10/6/2026 to be considered. Please include your cover letter and CV outlining how your skills and experience align with this role.For a confidential conversation about the role, please contact Kate Mace - [email protected]. Please note that applications sent via email will not be accepted.   #LI-DNI

Job DescriptionTe Whiwhinga mahi | The opportunity This role plays a vital part in supporting postgraduate research students undertaking sub‑doctoral research (30 points and above). As Sub‑Doctoral Research Coordinator, you will provide specialist advice, manage complex academic processes, and ensure students experience seamless, timely and mana‑enhancing support throughout their research journey.You will work closely with academic leaders and central service teams to deliver consistent, high‑quality service and continuously improve postgraduate research support.Key responsibilities include:Coordinate and manage core academic processes supporting postgraduate research students, ensuring accuracy and adherence to University deadlinesAct as an initial point of contact for sub‑doctoral research students, providing specialist advice and escalating complex matters when required.Manage the examination process for 30‑point and above research components, from examiner nomination through to final grade confirmationSupport academic leaders with enrolments, results checking, completion processes, extensions, suspensions and programme changesAssist with supervision matters, including supervision matching, changes and issue resolutionBuild strong working relationships with faculty colleagues, central services and communities of practice across the UniversityContribute to service improvement initiatives and ensure accurate, up‑to‑date information across student‑facing channelsThis is a part-time (18.75 hours per week) fixed term opportunity for 18 months.The salary range for this role is $63,600 – 79,300 (pro-rata) based on skills and experience.For more detailed information, please refer to the Position DescriptionHe kōrero mōu | About you You bring a strong understanding of postgraduate research environments and enjoy working at the intersection of students, academics and policy. You are organised, analytical and confident navigating complex, regulated processes, while remaining empathetic and student‑centred. You value equity, uphold Te Tiriti o Waitangi in your work, and are committed to delivering services that enhance student mana and successYou will bring:Tertiary qualification or equivalent experience; postgraduate qualification desirableExperience working in a faculty or tertiary environment, partnering closely with academic staffStrong analytical skills with the ability to interpret policies, data and regulationsDemonstrated customer service, relationship management and influencing capabilityCommitment to equity, Te Tiriti o Waitangi, and (ideally) te reo Māori and tikanga MāoriNgā āhuatanga kei a mātou | What we offerThe University of Auckland is New Zealand’s leading university and maintains significant computational, laboratory and analytic facilities. Auckland itself is frequently rated as one of the world’s most liveable cities.The University is committed to providing an excellent working environment through:Flexible employment practices (including working from home if feasible, flexible hours)Up to 6.75% company superannuation schemeA competitive salary with five weeks’ annual leaveIn addition, we also offer career development programmes, discounted car parking, a generous parental leave allowance, childcare, and a number of other discounts on internal and external services. For more information, please visit Staff Benefits.Me pēhea te tuku tono | How to applyApplications must be submitted online, by the closing date of 10 June 2026 to be considered. Please include your cover letter and your CV highlighting how you meet the skills and experiences detailed above.Please reach out to Chris Rollins, via [email protected], for a confidential conversation. Please note we are happy to answer your questions, but we do not accept applications by email.  #LI-DNI

Job DescriptionTe Whiwhinga mahi | The opportunity We have an exciting opportunity for an Administration Team Leader, known internally as an  Academic Operations Team Leader to join the School of Nursing at Waipapa Taumata Rau | The University of Auckland. This role provides leadership and oversight of general administrative services within the School, supporting the Academic Head, academic staff and students to enable high-quality teaching, learning and research outcomes.Working closely with the Academic Operations Manager, you will lead and support a team delivering day‑to‑day operational services across the School of Nursing, while also contributing hands‑on expertise and acting as a point of escalation for more complex matters.Key responsibilities include:Leading the delivery of general administration services, ensuring consistent, high-quality support for academic staff and studentsPartnering closely with the Academic Head to meet operational and strategic prioritiesManaging, coaching and developing Group Services staff supporting the SchoolOverseeing recruitment and appointment processes for academic and professional staff within the schoolProviding administrative leadership across teaching, learning and research activitiesActing as a portfolio specialist in one or more technical areas (e.g. recruitment, finance administration, curriculum management)Championing continuous improvement and service standards across the schoolThis is a fulltime, permanent position.The salary range for this role is $73,400 - $90,700 based on skills and experience.For more detailed information, please refer to the Position DescriptionHe kōrero mōu | About you You are a confident and collaborative people leader with a strong background in complex administrative environments. You enjoy working in partnership with academic leaders and take pride in delivering high‑quality operational support that enables others to succeed.You bring sound judgement, strong relationship‑building skills and the ability to balance strategic thinking with hands‑on delivery. Experience in a tertiary or similarly complex organisation will be highly regardedYou will bring:Experience in senior or advanced administrative rolesDemonstrated ability to lead, coach and support staff in a service‑focused environmentStrong stakeholder management skills and the ability to work across multiple functionsHigh proficiency with administrative systems, including HR and financial systemsStrong data literacy, with the ability to interpret information and support informed decision‑makingExcellent communication skills, with the confidence to influence and manage competing prioritiesNgā āhuatanga kei a mātou | What we offerThe University of Auckland is New Zealand’s leading university and maintains significant computational, laboratory and analytic facilities. Auckland itself is frequently rated as one of the world’s most liveable cities.The University is committed to providing an excellent working environment through:Flexible employment practices (including working from home if feasible, flexible hours)Up to 6.75% company superannuation schemeA competitive salary with five weeks’ annual leaveIn addition, we also offer career development programmes, discounted car parking, a generous parental leave allowance, childcare, and a number of other discounts on internal and external services. For more information, please visit Staff Benefits.Me pēhea te tuku tono | How to applyApplications must be submitted online, by the closing date of 24 May 2026 to be considered. Please include your cover letter and your CV highlighting how you meet the skills and experiences detailed above.Please reach out to Anushree Ram, via a.ram @auckland.ac.nz , for a confidential conversation. Please note we are happy to answer your questions, but we do not accept applications by email.  #LI-DNI 

Job DescriptionMō tō mātou rōpū | About the teamThe Student Hubs team is the physical gateway to the Waipapa Taumata Rau | University of Auckland. We provide a welcoming, friendly, and mana-enhancing service for future and current students across their student journey. At Student Hubs, our work is guided by the following values that reflect our commitment to collaboration, leadership, learning and community:Mana Enhancing: We’re a place for uplifting interactionService Excellence: We’re professional, accurate and responsiveManaakitanga: We listen, respect, understand and care.Whanaungatanga: We connect, partner and strengthen relationshipsKaitiakitanga: We guide, support and see things throughWe deliver a wide range of services to support student on their journey at Waipapa Taumata Rau | University of Auckland. Our primary function is to deliver high quality in-person and online services that support students holistically. Our services include: guidance and advice on being a student navigating the University systems, spaces and processes exploring study options application and enrolment support Library & Student IT services Our Hub Advisers provide advisory services primarily through 1:1 consultations for more complex enquiries, guiding students through their journey and connecting them in with appropriate University resources. He kōrero mōu | About you We are looking for a highly motivated individual to join our team of Hub Advisers who: Are strong Team Players, work well in a team environment and are also self-starters Have the ability to problem solve creatively Work well in a fast-paced, dynamic and professional environment Demonstrate empathy and care for others Bring a positive attitude and strong work ethic, aligning with our values  Te Whiwhinga mahi | The opportunity We are looking for an exceptional person to join our team in the Tai Tonga Campus Student Hub.This is a full-time, 37.5 hours per week role.  The shift pattern for this position is: Tuesday: 12 pm-8 pmWednesday: 8 am -4 pmThursday: 8 am -4 pmFriday: 8 am -4 pmSaturday: 9 am -5 pm  The salary range for this role is $62,400 - $68,200 per annum, depending on experience and qualifications. For more information about the Hub Adviser role, please refer to the Position Description. Ngā āhuatanga kei a mātou | What we offerThe University of Auckland is New Zealand’s leading university and maintains significant computational, laboratory and analytic facilities. Auckland itself is frequently rated as one of the world’s most liveable cities.The University is committed to providing an excellent working environment through:Flexible employment practices (including working from home, flexible hours)Up to 6.75% company superannuation schemeA competitive salary with five weeks’ annual leaveIn addition, we also offer career development programmes, discounted car parking, a generous parental leave allowance, childcare, and a number of other discounts on internal and external services.For more information, please visit Staff Benefits. Me pēhea te tuku tono | How to applyApplications must be submitted online, by the closing date of 26th May 2026 to be considered. Please include your cover letter and your CV highlighting how you meet the skills and experience required. Please note that we may close the role earlier if we find suitable candidates before the end date.Please reach out to the hiring team via [email protected] with any questions about the role. Please note we are happy to answer your questions, but we do not accept applications by email.    #LI-DNI