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Job DescriptionMō tō mātou rōpū | About the team The Student Hubs team is the physical gateway to Waipapa Taumata Rau | The University of Auckland. We provide a welcoming, friendly, and mana-enhancing service for future and current students across their student journey.  At Student Hubs, our work is guided by the following values that reflect our commitment to collaboration, leadership, learning and community: Mana Enhancing: We’re a place for uplifting interaction  Service Excellence: We’re professional, accurate and responsive  Manaakitanga: We listen, respect, understand and care  Whanaungatanga: We connect, partner and strengthen relationships  Kaitiakitanga: We guide, support and see things through. We deliver a wide range of services to support students on their journey at Waipapa Taumata Rau | University of Auckland. Our primary function is to deliver high quality in-person and online services that support students holistically. Our services include:  Guidance and advice on being a student,   Navigation of the University systems, spaces and processes,   Information about study options,   Support with applications and enrolments,   Library & Student IT services.  Our Senior Hub Assistants provide a high standard of customer service, assistance and advice across a wide range of enquiries, helping current and prospective students to successfully navigate aspects of their student journey at the University of Auckland.  They operate in a front-facing role as the first point of contact for services and provide supervisory support to Hub Assistants. He kōrero mōu | About you  We are looking for highly motivated individuals to join our team of Senior Hub Assistants who:  Are collaborative team players who build positive relationships and contribute to a supportive team environment  Take a proactive approach and work effectively both independently and with others Demonstrate reliability and a strong, positive work ethic aligned with our values  Show empathy and genuine care in supporting tauira | students and colleagues  Thrive in fast-paced, dynamic environments and adapt to changing needs  Bring a positive, energetic approach to engaging with tauira | students in a high-volume, complex work setting Comfortable stepping in to guide and support the team when neededReady to help coordinate tasks to keep operations running smoothly  Te Whiwhinga mahi | The opportunityWe currently have three vacancies as outlined below. There are two full-time and one part-time, permanent roles, with a salary range of $56,400 - $61,700 depending on skills and experience (prorated for part-time hours).  City Campus Student Hub (full time)Shift pattern:Monday, Thursday, Friday 8am – 4pmSaturday and Sunday 8:45am – 4:45pmTotal hours: 37.5 City Campus Student Hub (part time)Shift pattern:Friday 9:00am – 5:00pmSaturday and Sunday 12:00 noon – 8:00pmTotal hours: 22.5 Grafton Campus Student Hub (full time)Shift pattern:Monday to Friday 10am – 6pmTotal hours: 37.5 For more detailed information, please refer to the Position Description. Ngā āhuatanga kei a mātou | What we offerThe University of Auckland is New Zealand's leading University and maintains significant computational, laboratory, and analytic facilities. Auckland is frequently rated as one of the world's most liveable cities. The University is committed to providing an excellent working environment through the following:Flexible employment practices (including working from home and flexible hours)Up to 6.75% company superannuation schemeA competitive salary with five weeks' annual leaveIn addition, we also offer career development programs, discounted car parking, a generous parental leave allowance, childcare, and other discounts on internal and external services. For more information, please visit Staff Benefits. Me pēhea te tuku tono | How to apply Applications must be submitted online by the closing date of 28 May 2026 to be considered. Please include your cover letter and CV highlighting how you meet the skills and experience required. Please note that we may close the job advertisement earlier if we find suitable candidates before the end date.    Cover Letter: As we do not use AI for screening or psychometric testing, we will be using your cover letter to assist us in longlisting, so we encourage you to be as authentic as possible and be mindful when using AI.  Please include which position(s) you prefer in your cover letter.Phone Screening: To assist us with shortlisting for interviews, we may be giving you a quick call. If you receive our call during an inconvenient time, please let us know and we will be happy to call you back. The call may be displayed as an unknown number.Interviews: We will be conducting interviews on Tuesday 2 June. You will need to be available on this day to be considered for these positions.As we are working within a short recruitment timeframe, we recommend having your references ready early in the process. The start date will be Monday 29 June and there will be a two-week, full-time training and induction programme that will be based primarily at the City Campus.   Please reach out to the hiring team via [email protected] with any questions about the role. Please note we are happy to answer your questions, but we do not accept applications by email.     #LI-DNI

Job DescriptionTe Whiwhinga mahi | The opportunityWe are looking for a Student Engagement Coordinator to join our passionate and collaborative team.In this role, you will design, deliver, and continuously improve a range of student development and engagement programmes that support transition, belonging, and success. Your portfolio will include initiatives across areas such as student leadership, volunteering, orientation, and reward and recognition.This is a highly varied and rewarding role where you will bring ideas to life — from planning and delivering programmes, to managing projects, engaging stakeholders, and evaluating impact. You’ll work closely with students, colleagues, and partners across the University to create meaningful experiences that enhance the overall student journey.Key responsibilities include:Designing, coordinating, and delivering student engagement programmes and initiativesManaging projects from planning through to evaluation, including timelines, budgets, and reportingSupporting student leadership, volunteering, and transition initiatives such as OrientationBuilding strong relationships with student groups, internal teams, and external partnersProviding guidance and support to students, including pastoral care where neededCoordinating events, workshops, and training sessionsManaging programme communications, systems, and logisticsUsing feedback and data to evaluate programmes and drive continuous improvementThis is a fantastic opportunity to contribute to a vibrant student experience, where your work directly supports students to feel connected, confident, and set up for success.This is a fixed-term contract until the end of 2027 working 37.5 hours per week. The salary range for this role is from NZ $63,600 – $79,300 per annum depending on experience and qualifications.For more detailed information, please refer to the Position Description. He kōrero mōu | About youYou are an organised, proactive, and people-focused professional who enjoys working with students and creating engaging experiences. You bring a positive, collaborative approach and are confident managing multiple projects in a dynamic environment.You are equally comfortable working independently and as part of a team, and you take pride in delivering high-quality outcomes that make a difference. Ngā pūkenga motuhake | Important skills and experienceA Bachelor’s degree or relevant tertiary qualificationAt least 2 years’ experience in student engagement, programme coordination, or a similar roleExperience working with young people in a support or pastoral capacityProven ability to design, deliver, and evaluate programmes or initiativesStrong project coordination skills, with the ability to manage multiple prioritiesExcellent interpersonal and communication skills, with the ability to engage diverse audiencesExperience working across a complex organisation and collaborating with multiple stakeholdersConfidence using digital systems and toolsExperience in a tertiary environment, working with student groups or clubs, or supporting events and large-scale programmes would be highly beneficial.An understanding of, or commitment to learning about, equity, Te Tiriti o Waitangi, and working with diverse student communities is important for success in this role. Ngā āhuatanga kei a mātou | What we offerThe University of Auckland is New Zealand's leading University and maintains significant computational, laboratory, and analytic facilities. Auckland is frequently rated as one of the world's most liveable cities. The University is committed to providing an excellent working environment through the following:Flexible employment practices (including working from home and flexible hours)Up to 6.75% company superannuation schemeA competitive salary with five weeks' annual leaveIn addition, we also offer career development programs, discounted car parking, a generous parental leave allowance, childcare, and other discounts on internal and external services. For more information, please visit Staff Benefits. Me pēhea te tuku tono | How to applyApplications must be submitted online by the closing date of 3/6/26 to be considered. As part of your application please submit a CV and Cover letter to include:Please reach out to Emma Ko - [email protected] for a confidential conversation. Please note we are happy to answer your questions, but we do not accept applications by email.

Job DescriptionTe Whiwhinga mahi | The opportunityWe are looking for an organised, proactive, and people-focused Administrator (Student Engagement) to join our energetic Student Engagement team.This is a fantastic opportunity to contribute to a vibrant campus experience by supporting a wide range of student programmes, events, and initiatives that help students build friendships, develop skills, and feel part of the University community.Working alongside the Student Engagement Coordinators, you’ll provide essential administrative and operational support across a range of engagement activities from orientation and transition programmes through to leadership initiatives, co-curricular recognition, and large-scale student events .No two days will look the same, making this an ideal role for someone who enjoys variety, thrives in a fast-paced environment, and loves working with students and people from diverse backgrounds.This is a full-time (37.5 hours/ week) permanent position. The salary range for this role is from NZ $55,634 - $62,900 per annum depending on experience and qualifications.For more detailed information, please refer to the Position Description. He kōrero mōu | About youYou are someone who enjoys helping others and creating positive experiences. You bring strong organisational skills, a collaborative mindset, and a genuine enthusiasm for working with students and supporting engaging programmes and events.You’re adaptable, approachable, and comfortable managing multiple priorities while maintaining a high level of professionalism and attention to detail. Mō tō mātou rōpū | About the teamStudent and Scholarly Services (SaSS) was established with the aim of strengthening the integration of student facing services to improve effectiveness at all points along the student journey. SaSS encompasses a wide range of student-facing services, plus services that support researchers and academic staff in their teaching. Services include academic services, libraries and learning support, Student hubs and the Student experience centre, services to support kaimahi Māori and Pacific students, student engagement and wellbeing. Ngā āhuatanga kei a mātou | What we offerThe University of Auckland is New Zealand's leading University and maintains significant computational, laboratory, and analytic facilities. Auckland is frequently rated as one of the world's most liveable cities.The University is committed to providing an excellent working environment through the following:Flexible employment practices (including working from home and flexible hours)Up to 6.75% company superannuation schemeA competitive salary with five weeks' annual leaveIn addition, we also offer career development programs, discounted car parking, a generous parental leave allowance, childcare, and other discounts on internal and external services.For more information, please visit Staff Benefits. Me pēhea te tuku tono | How to applyApplications must be submitted online by the closing date of 3/06/2026 to be considered. As part of your application please submit a CV and Cover letter to include:Please reach out to Christina Partridge - [email protected] for a confidential conversation. Please note we are happy to answer your questions, but we do not accept applications by email.

Job DescriptionMō tō mātou rōpū | About the teamThe Student Hubs team is the physical gateway to the Waipapa Taumata Rau | University of Auckland. We provide a welcoming, friendly, and mana-enhancing service for future and current students across their student journey. At Student Hubs, our work is guided by the following values that reflect our commitment to collaboration, leadership, learning and community:Mana Enhancing: We’re a place for uplifting interactionService Excellence: We’re professional, accurate and responsiveManaakitanga: We listen, respect, understand and careWhanaungatanga: We connect, partner and strengthen relationshipsKaitiakitanga: We guide, support and see things throughWe deliver a wide range of services to support students on their journey at Waipapa Taumata Rau | University of Auckland. Our primary function is to deliver high-quality in-person and online services that support students holistically. Our services include: guidance and advice on being a student navigating the University systems, spaces and processes exploring study options application and enrolment support Library & Student IT services  He kōrero mōu | About you We are looking for highly motivated individuals to join our team of Student Hub Assistants who:Are collaborative team players who build positive relationships and contribute to a supportive team environmentTake a proactive approach and work effectively both independently and with othersDemonstrate reliability and a strong, positive work ethic aligned with our valuesShow empathy and genuine care in supporting tauira | students and colleaguesThrive in fast-paced, dynamic environments and adapt to changing needsBring a positive, energetic approach to engaging with tauira | students in a high-volume, complex work setting Te Whiwhinga mahi | The opportunity City Campus Student Hub VacanciesMonday-Friday 9:00 am - 5:00 pm (37.5 hours)Monday-Thursday 2:00 pm - 10:00 pm and Friday 12:00 pm - 8:00 pm (37.5 hours)Monday 2:00 pm – 10:00 pm, Friday - Sunday 2:00 pm - 8:00 pm (24 hours)Monday to Friday, 9:00 am – 5:00 pm (37.5 hours)Monday 6:00 pm – 10:00 pm, Tuesday 2:00 pm – 10:00 pm, Wednesday 6:00 pm – 10:00 pm, Saturday and Sunday 10:00 am – 4:00 pm (26.5 hours)Tuesday to Thursday, 9:30 am – 5:30 pm (22.5 hours)Monday to Friday, 11:00 am – 3:00 pm (20 hours)The above vacancies are permanent roles. The salary range is $55,600-$57,000 per annum (pro-rated for part-time positions), depending on experience and qualifications.We will also be recruiting for casual staff to support our peak periods across all our Student Hub sites, so if you are a current University of Auckland student, this may be a great opportunity for you.For more detailed information on the role responsibilities and requirements, please review this Position Description.Our recruitment ProcessAs we do not use AI for screening or psychometric testing, we will be using your cover letter to assist us in longlisting, so we encourage you to be as authentic as possible and be mindful when using AI.Phone Screening: To assist us with shortlisting for interviews, we may give you a quick call. If you receive our call during an inconvenient time, please let us know, and we will be happy to call you back.Group & Individual Interviews: The interviews for these positions will consist of Group and Individual Interviews. They will be conducted on the same day, either on Tuesday, 26 May (11 am to 2 pm) or Thursday, 28 May (9am to 12 pm). You need to be available on either of these interview dates and attend both parts of the interview.As we are working within a short recruitment timeframe, we recommend having your references ready early in the process.The start date for all roles will be Monday 29 June, and there will be a two-week, full-time training and induction programme that will be based primarily at the City Campus.   Ngā āhuatanga kei a mātou | What we offerThe University of Auckland is New Zealand's leading University and maintains significant computational, laboratory, and analytic facilities. Auckland is frequently rated as one of the world's most liveable cities. The University is committed to providing an excellent working environment through the following:Flexible employment practices (including working from home and flexible hours)Up to 6.75% company superannuation schemeA competitive salary with five weeks' annual leaveIn addition, we also offer career development programs, discounted car parking, a generous parental leave allowance, childcare, and other discounts on internal and external services. For more information, please visit Staff Benefits. Me pēhea te tuku tono | How to applyIf you are strong team player who is excited about working with people and passionate about leading, then we want to hear from you!Applications must be submitted online by the closing date of 22 May 2026 to be considered. Please include your cover letter and CV highlighting how you can meet the abovementioned skills and experiences. Note that we may close the advert earlier if we find a suitable candidate.If you have questions or would like a confidential conversation, please reach out to the hiring team via [email protected]. Please note we are happy to answer questions, but we do not accept applications by email.   #LI-DNI