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Job DescriptionTe Whiwhinga mahi | The opportunityWe are looking for a reliable, organised, and detail-focused Materials Assistants to join our Libraries and Learning Services team.This is a hands-on role that plays an important part in ensuring library spaces remain welcoming, functional, and easy to navigate for students and staff. You will help maintain the organisation and accessibility of library collections through accurate shelving, collection maintenance, and general support across library spaces within the General Library.Working as part of a supportive team, you will help ensure library materials are correctly shelved, collections remain tidy and accessible, and library users can easily locate the resources they need.Note: These are casual roles, paying $28.53 per hour.Key responsibilities include:Shelving, sorting, and maintaining library collections in an accurate and timely mannerEnsuring books and materials are organised correctly according to library classification systemsAssisting with shelf reading and identifying misplaced or missing itemsHelping maintain tidy, safe, and welcoming library spaces for students and staffAssisting with shifting, moving, and reorganising library materials where requiredProviding friendly and helpful support to library users when neededThis role involves regular walking, standing, bending, lifting, and moving library materials throughout the day. He kōrero mōu | About youThis role is ideal for someone who enjoys practical work, takes pride in maintaining organised spaces, and values contributing to a positive student experience.You are dependable, proactive, and enjoy working in a team environment. You have a strong eye for detail and enjoy tasks that require organisation, accuracy, and consistency.Ngā pūkenga motuhake | Important skills and experienceStrong attention to detail and ability to work accuratelyGood organisational and time management skillsAbility to follow processes and work independently when requiredComfortable undertaking physical tasks including lifting, bending, and prolonged periods of standing or walkingReliable, punctual, and able to work collaboratively within a teamGood communication skillsPrevious experience in a library, retail, customer service, or stock management environment would be beneficial but is not essential. Ngā āhuatanga kei a mātou | What we offerAt the University of Auckland, we are committed to creating a supportive and inclusive workplace where our people feel valued and connected.We offer:A welcoming and collaborative team environmentOpportunities to gain experience within a large and respected organisationAccess to staff wellbeing initiatives and development opportunitiesA chance to contribute to spaces that support learning, research, and student success every dayMost importantly, you’ll join a team that values reliability, teamwork, and creating positive experiences for our library community. Me pēhea te tuku tono | How to applyApplications must be submitted online, by the closing date of 3 June 2026 to be considered. Please include your cover letter and CV highlighting how you can meet the skills and experiences detailed above.If you are interested in the role and want to find out more before you apply, please reach out to Douglas Lahikainen - [email protected] for a confidential conversation. Please note we are happy to answer your questions, but we do not accept applications by email. #LI-DNI

Job DescriptionMō tō mātou rōpū | About the team The Student Hubs team is the physical gateway to Waipapa Taumata Rau | The University of Auckland. We provide a welcoming, friendly, and mana-enhancing service for future and current students across their student journey.  At Student Hubs, our work is guided by the following values that reflect our commitment to collaboration, leadership, learning and community: Mana Enhancing: We’re a place for uplifting interaction  Service Excellence: We’re professional, accurate and responsive  Manaakitanga: We listen, respect, understand and care  Whanaungatanga: We connect, partner and strengthen relationships  Kaitiakitanga: We guide, support and see things through. We deliver a wide range of services to support students on their journey at Waipapa Taumata Rau | University of Auckland. Our primary function is to deliver high quality in-person and online services that support students holistically. Our services include:  Guidance and advice on being a student,   Navigation of the University systems, spaces and processes,   Information about study options,   Support with applications and enrolments,   Library & Student IT services.  Our Senior Hub Assistants provide a high standard of customer service, assistance and advice across a wide range of enquiries, helping current and prospective students to successfully navigate aspects of their student journey at the University of Auckland.  They operate in a front-facing role as the first point of contact for services and provide supervisory support to Hub Assistants. He kōrero mōu | About you  We are looking for highly motivated individuals to join our team of Senior Hub Assistants who:  Are collaborative team players who build positive relationships and contribute to a supportive team environment  Take a proactive approach and work effectively both independently and with others Demonstrate reliability and a strong, positive work ethic aligned with our values  Show empathy and genuine care in supporting tauira | students and colleagues  Thrive in fast-paced, dynamic environments and adapt to changing needs  Bring a positive, energetic approach to engaging with tauira | students in a high-volume, complex work setting Comfortable stepping in to guide and support the team when neededReady to help coordinate tasks to keep operations running smoothly  Te Whiwhinga mahi | The opportunityWe currently have three vacancies as outlined below. There are two full-time and one part-time, permanent roles, with a salary range of $56,400 - $61,700 depending on skills and experience (prorated for part-time hours).  City Campus Student Hub (full time)Shift pattern:Monday, Thursday, Friday 8am – 4pmSaturday and Sunday 8:45am – 4:45pmTotal hours: 37.5 City Campus Student Hub (part time)Shift pattern:Friday 9:00am – 5:00pmSaturday and Sunday 12:00 noon – 8:00pmTotal hours: 22.5 Grafton Campus Student Hub (full time)Shift pattern:Monday to Friday 10am – 6pmTotal hours: 37.5 For more detailed information, please refer to the Position Description. Ngā āhuatanga kei a mātou | What we offerThe University of Auckland is New Zealand's leading University and maintains significant computational, laboratory, and analytic facilities. Auckland is frequently rated as one of the world's most liveable cities. The University is committed to providing an excellent working environment through the following:Flexible employment practices (including working from home and flexible hours)Up to 6.75% company superannuation schemeA competitive salary with five weeks' annual leaveIn addition, we also offer career development programs, discounted car parking, a generous parental leave allowance, childcare, and other discounts on internal and external services. For more information, please visit Staff Benefits. Me pēhea te tuku tono | How to apply Applications must be submitted online by the closing date of 28 May 2026 to be considered. Please include your cover letter and CV highlighting how you meet the skills and experience required. Please note that we may close the job advertisement earlier if we find suitable candidates before the end date.    Cover Letter: As we do not use AI for screening or psychometric testing, we will be using your cover letter to assist us in longlisting, so we encourage you to be as authentic as possible and be mindful when using AI.  Please include which position(s) you prefer in your cover letter.Phone Screening: To assist us with shortlisting for interviews, we may be giving you a quick call. If you receive our call during an inconvenient time, please let us know and we will be happy to call you back. The call may be displayed as an unknown number.Interviews: We will be conducting interviews on Tuesday 2 June. You will need to be available on this day to be considered for these positions.As we are working within a short recruitment timeframe, we recommend having your references ready early in the process. The start date will be Monday 29 June and there will be a two-week, full-time training and induction programme that will be based primarily at the City Campus.   Please reach out to the hiring team via [email protected] with any questions about the role. Please note we are happy to answer your questions, but we do not accept applications by email.     #LI-DNI

Job DescriptionTe Whiwhinga mahi | The opportunity We are seeking a highly organised and proactive Programme Administration Coordinator to support the delivery and ongoing development of our flagship FRACP Paediatrics Teaching Programme.This role plays a critical part in coordinating a large-scale postgraduate medical education programme, including the Weekly Teaching Programme and the Intensive Two-Week Course, delivered to trainees across Australasia.This role also plays an important pastoral function, supporting trainees through a demanding stage of their clinical training and contributing to a positive and supportive learning environment.Working closely with the Course Convenor and academic faculty, you will contribute to both the operational delivery and continuous improvement of the programme, ensuring a high-quality learning experience for participants.This is a full-time (37.5 hours per week), permanent position, based at the Grafton Campus.The salary range for this role is  $63,600 - $79,300 dependent on skills and experienceFor more detailed information, please refer to the Position DescriptionMō tō mātou rōpū | About the teamYou will report to the Academic Operations Team Leader and work closely with The Head of Department and the FRACP Course Convenor, alongside a network of clinical educators and academic staff.The programme involves collaboration with over 70 clinicians and supports hundreds of trainees annually across New Zealand and Australia, making it one of the most established postgraduate paediatric teaching programmes in the region.He kōrero mōu | About you You will be a highly organised and detail-oriented professional with experience in programme coordination, ideally within a higher education or healthcare setting.You thrive in a fast-paced environment, enjoy working with a wide range of stakeholders, and take initiative to improve systems and processes. You also bring a genuine interest in supporting student and trainee wellbeing, with the ability to provide empathetic and professional pastoral support.You will bring:Proven experience in programme coordination, administration, or education deliveryExperience working in a complex organisation (e.g. university, healthcare, or clinical environment)Strong organisational skills with the ability to manage multiple prioritiesDemonstrated ability to provide pastoral and learner-focused support, with empathy, professionalism, and sound judgementExcellent written and verbal communication skillsHigh level of digital literacy (e.g. learning platforms, Zoom, databases)Strong stakeholder engagement and relationship management skillsA proactive, solutions-focused mindset with attention to detailDesirable:Experience in postgraduate or clinical education environmentsExperience supporting curriculum delivery or assessment processesNgā āhuatanga kei a mātou | What we offerThe University of Auckland is New Zealand’s leading university and maintains significant computational, laboratory and analytic facilities. Auckland itself is frequently rated as one of the world’s most liveable cities.The University is committed to providing an excellent working environment through:Flexible employment practices (including working from home if feasible, flexible hours)Up to 6.75% company superannuation schemeA competitive salary with five weeks’ annual leaveIn addition, we also offer career development programmes, discounted car parking, a generous parental leave allowance, childcare, and a number of other discounts on internal and external services. For more information, please visit Staff Benefits.Me pēhea te tuku tono | How to applyApplications must be submitted online, by the closing date of 4 June 2026 to be considered. Please include your cover letter and your CV highlighting how you meet the skills and experiences detailed above.Please reach out to Natasha Tinkler, via [email protected] , for a confidential conversation. Please note we are happy to answer your questions, but we do not accept applications by email. #LI-DNI

Job DescriptionTe Whiwhinga mahi | The opportunityWe are looking for a warm, professional, and people-focused Receptionist to join our supportive Te Papa Manaaki | Campus Care team.This is a rewarding and varied role where you will play an important part in creating a welcoming and supportive first impression for students, staff, and visitors accessing the service. As one of the first points of contact, you will help students navigate support services with empathy, professionalism, and care.You will provide high-quality reception and administrative support while assisting with appointments, responding to enquiries, supporting service operations, and helping maintain a safe and welcoming environment for everyone accessing Te Papa Manaaki | Campus Care.This role is ideal for someone who enjoys helping others, thrives in a fast-paced and people-centred environment, and can remain calm and solutions-focused when supporting students experiencing distress or challenging situations.You’ll be joining a collaborative and caring team that is passionate about student wellbeing and making a positive difference every day.Key responsibilities include:Providing warm, professional, and timely customer service to students, staff, and visitors in person, online, and over the phoneManaging reception duties including appointments, enquiries, and student communicationsSupporting students accessing wellbeing and care services in a calm, respectful, and supportive mannerMaintaining accurate student records and data entry while ensuring confidentiality and privacy requirements are upheldUsing systems such as Symplicity Advocate and Microsoft Office applications to support service operationsHelping maintain welcoming, safe, and tidy reception and waiting areasAssisting with triage processes and responding appropriately to students presenting in distressSupporting quality improvement activities and contributing to positive service delivery outcomesManaging student feedback surveys and providing monthly reporting supportWorking collaboratively across the wider Te Papa Manaaki | Campus Care team to ensure consistent, student-focused service deliveryThis role also involves supporting operational procedures relating to health and safety, emergency response, and student wellbeing support.This is a full-time, fixed term role for 18 months. The salary range for this role is $56,400 - $71,000 per annum.For more information, please review the Position Description. He kōrero mōu | About youYou are someone who genuinely enjoys supporting people and creating positive experiences for others.You bring excellent interpersonal skills, emotional maturity, and the ability to communicate confidently and compassionately with people from diverse backgrounds. You are calm under pressure, highly organised, and able to balance professionalism with empathy in a busy environment.Most importantly, you are committed to delivering exceptional service and contributing positively to a supportive and collaborative team culture. Ngā pūkenga motuhake | Important skills and experienceExperience working in reception and/or administration within a health, wellbeing, education, or support-focused environmentExcellent customer service and communication skills across face-to-face, phone, and online interactionsStrong interpersonal skills with the ability to engage effectively with students from diverse cultural backgroundsConfidence managing challenging situations and using conflict de-escalation skills where requiredStrong organisational skills with the ability to prioritise tasks and manage competing demandsHigh attention to detail and ability to manage confidential information appropriatelyConfidence using Microsoft Office applications and learning new client management systemsA collaborative, positive, and solutions-focused approach to teamworkCommitment to equity, inclusion, Te Tiriti o Waitangi, and culturally respectful practiceExperience working within a large and complex organisation, particularly within tertiary education or student support services, would be highly beneficial. Ngā āhuatanga kei a mātou | What we offerThe University of Auckland provides a supportive, people-centred working environment where your wellbeing and professional development are genuinely valued. As part of our team, you’ll enjoy:Flexible employment practices where appropriateUp to 6.75% employer superannuation contributionFive weeks’ annual leaveAccess to professional development opportunitiesGenerous parental leave provisionsStaff discounts, recreation centre access, discounted parking, and wellbeing initiativesThe opportunity to work within a caring and collaborative team dedicated to supporting student wellbeing and success Me pēhea te tuku tono | How to applyApplications must be submitted online by 10/6/2026 to be considered. Please include your cover letter and CV outlining how your skills and experience align with this role.For a confidential conversation about the role, please contact Kate Mace - [email protected]. Please note that applications sent via email will not be accepted.   #LI-DNI