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Job DescriptionTe Whiwhinga mahi | The opportunityWe are looking for a compassionate, organised, and customer-focused Clinical Administrator to join our busy and supportive University Health and Counselling Service (UHCS) team.This is a varied and rewarding role where you will play a key part in supporting the smooth day-to-day operation of a fast-paced healthcare environment. As one of the first points of contact for students accessing the service, you will help create a calm, welcoming, and professional experience for everyone who walks through our doors.You will provide exceptional reception and administrative support while managing appointments, responding to enquiries, and supporting clinicians and counselling teams with essential operational processes.This role is ideal for someone who thrives in a people-focused environment, enjoys working as part of a collaborative team, and can confidently manage sensitive information with professionalism and care.Comprehensive training will be provided in medical systems, privacy legislation, and healthcare processes. Key responsibilities include:Providing warm, professional, and efficient frontline customer service to students and visitorsManaging reception duties, appointments, bookings, cancellations, and patient enquiriesSupporting students accessing medical and counselling services, including triaging urgent matters appropriatelyHandling sensitive clinical and personal information with a high level of confidentiality and professionalismCoordinating appointment scheduling to support fair and efficient access to servicesManaging phone calls, inboxes, and communications between patients and clinical teamsSupporting clinicians and counsellors with administrative tasks, documentation, and service coordinationProcessing payments, receipting, enrolments, and maintaining accurate student and patient recordsSupporting operational processes including scanning, records management, and document handlingContributing to a positive, collaborative, and student-centred team environmentThis role also involves participating in ongoing training, including emergency response and clinical support training, within a healthcare setting.This is a permanent, full-time (37.5 hours per week).The salary range is $55,634 - $62,900 per annum, depending on experience and qualifications.For more information, please review the Position Description. He kōrero mōu | About youYou are someone who genuinely enjoys helping people and creating positive experiences during moments that can sometimes feel stressful or sensitive.You bring excellent communication skills, strong attention to detail, and a calm, professional approach when working in fast-paced environments. You are adaptable, resilient, and able to manage competing priorities while maintaining accuracy and empathy.Most importantly, you value teamwork, confidentiality, and delivering exceptional service to a diverse student community. Ngā pūkenga motuhake | Important skills and experienceExperience working in a fast-paced, front-facing customer service environmentStrong interpersonal and communication skills, with the ability to engage sensitively with a diverse range of peopleExcellent organisational skills and attention to detailConfidence using Microsoft Office applications including Word, Excel, and OutlookAbility to manage confidential information with professionalism and discretionA calm and solutions-focused approach to handling challenging situationsThe following would be highly beneficial:Experience working within a primary healthcare or clinical environmentExperience supporting young people or working within culturally diverse environmentsKnowledge of patient management systemsCustomer service or medical reception trainingCurrent First Aid Certificate Ngā āhuatanga kei a mātou | What we offerThe University of Auckland provides a supportive, people-centred working environment where your wellbeing and development matter. As part of our team, you’ll enjoy:Flexible employment practices, including hybrid workingUp to 6.75% employer superannuation contributionFive weeks’ annual leaveA wide range of professional development opportunitiesGenerous parental leave provisionsAccess to on-site childcare and school holiday programmesStaff discounts, recreation centre access, discounted parking, and more. Me pēhea te tuku tono | How to applyApplications must be submitted online by 5th June 2026 to be considered. Please include your cover letter and CV outlining how your skills and experience align with this role.For a confidential conversation about the role, please contact Tania Abernethy-Jones – [email protected]. Please note that applications sent via email will not be accepted.

Job DescriptionTe Whiwhinga mahi | The opportunityWe are looking for an organised, proactive, and people-focused Administrator (Student Engagement) to join our energetic Student Engagement team.This is a fantastic opportunity to contribute to a vibrant campus experience by supporting a wide range of student programmes, events, and initiatives that help students build friendships, develop skills, and feel part of the University community.Working alongside the Student Engagement Coordinators, you’ll provide essential administrative and operational support across a range of engagement activities from orientation and transition programmes through to leadership initiatives, co-curricular recognition, and large-scale student events .No two days will look the same, making this an ideal role for someone who enjoys variety, thrives in a fast-paced environment, and loves working with students and people from diverse backgrounds.This is a full-time (37.5 hours/ week) permanent position. The salary range for this role is from NZ $55,634 - $62,900 per annum depending on experience and qualifications.For more detailed information, please refer to the Position Description. He kōrero mōu | About youYou are someone who enjoys helping others and creating positive experiences. You bring strong organisational skills, a collaborative mindset, and a genuine enthusiasm for working with students and supporting engaging programmes and events.You’re adaptable, approachable, and comfortable managing multiple priorities while maintaining a high level of professionalism and attention to detail. Mō tō mātou rōpū | About the teamStudent and Scholarly Services (SaSS) was established with the aim of strengthening the integration of student facing services to improve effectiveness at all points along the student journey. SaSS encompasses a wide range of student-facing services, plus services that support researchers and academic staff in their teaching. Services include academic services, libraries and learning support, Student hubs and the Student experience centre, services to support kaimahi Māori and Pacific students, student engagement and wellbeing. Ngā āhuatanga kei a mātou | What we offerThe University of Auckland is New Zealand's leading University and maintains significant computational, laboratory, and analytic facilities. Auckland is frequently rated as one of the world's most liveable cities.The University is committed to providing an excellent working environment through the following:Flexible employment practices (including working from home and flexible hours)Up to 6.75% company superannuation schemeA competitive salary with five weeks' annual leaveIn addition, we also offer career development programs, discounted car parking, a generous parental leave allowance, childcare, and other discounts on internal and external services.For more information, please visit Staff Benefits. Me pēhea te tuku tono | How to applyApplications must be submitted online by the closing date of 3/06/2026 to be considered. As part of your application please submit a CV and Cover letter to include:Please reach out to Christina Partridge - [email protected] for a confidential conversation. Please note we are happy to answer your questions, but we do not accept applications by email.

Job DescriptionTe Whiwhinga mahi | The opportunityWe are seeking two Practice Nurses to join our general practice nursing team working across our Grafton and City Campuses. Our clinics specifically support our students and are not open to the general public.Ideally, we are looking for a nurse with experience working in a multidisciplinary health setting with proven clinical experience with young adults and diverse communities. This would be a great role for someone with an interest in sexual health, mental health, and a supportive wellness approach.These are full-time, 37.5 hours per week roles, on a permanent basis. Hours are rostered between 08:30 to 17:00. There is no weekend work in this role.We offer a competitive salary, which is bolstered by our Kiwi Saver/Unisaver contributions, which can match up to 6.75% of your salary. On top of this, we also have 25 days of annual leave a year, with a Christmas shutdown to ensure we all get a good summer break.The salary range for this role is $73,400 - $90,700 prorated per annum, depending on experience and qualifications.More information about this role is available in the Position Description. Mō tō mātou rōpū | About the teamYou will join an established team of more than eight nurses managed by the Nurse Team Leader and supported by an effective administrative team. Our unit sits within Campus Life, which is a large service division that supports an engaging and inclusive campus experience for students at the University of Auckland.We offer a close-knit team environment, and the wider nursing team allows for a positive social feeling and helps us all to get the best outcomes for our patients. For more information on our health services, click here.  He kōrero mōu | About youTo succeed in this role, you will be a registered nurse interested in sexual health, mental health, and ideally experienced within a general practice. You will be motivated to provide quality service and enjoy working collaboratively with the wider team to achieve this. It is important that you have an Independent Authorised Vaccinator Certificate or be willing to take the training course to be qualified.This is a great opportunity for someone who enjoys a varied day, can work comfortably with a wide range of people, and is keen to contribute to health and wellbeing in the New Zealand tertiary sector.  E rapua ana mātou | We are seekingA Registered Nurse in New Zealand with a current Practising CertificateSomeone with an Independent Vaccinator Authorisation Certificate or willing to train towards thisIdeally, you will be qualified to take Cervical smears (preferable)You will have a current validated CPR and/or Advanced Life Support CertificationAre able to show proven clinical experience with young adults and diverse communitiesSomeone who can demonstrate experience with health screening and healthy lifestyle interventionsYou will need to consider yourself to have a high level of cultural competence  Ngā āhuatanga kei a mātou | What we offerWe are proud of providing an environment that enables your natural abilities and rewards your hard work. We offer benefits and support throughout your career that allows you to develop and grow.We are committed to providing a supportive working environment through:An excellent general practice, that’s growing and progressiveA flexible and supportive environmentA hard-working yet fun-loving cultureA competitive salary with 5 weeks annual leave. With the option to buy and sell additional leaveThe option to have your superannuation matched at 6.75% via our two pension schemesFlexible employment practices. Including adaptive working hoursA generous parental leave policyAn established internal mobility programme (Internal First) which offers our staff real options to change their career and try out new ways of workingIn addition, we offer career development programmes, discounted car parking, on-site childcare options, leisure and recreation facilities, and a number of other discounted products and services. For more information, please visit Staff Benefits.  Me pēhea te tuku tono | How to apply Applications must be submitted online by the closing date of 19 June 2026 to be considered. Please include your cover letter and your CV highlighting how you can meet the skills and experiences detailed above. We will be reviewing applications as they come in, and may close the advert early. Please reach out to Tania Abernethy-Jones - [email protected], for a confidential conversation. Please note we are happy to answer your questions, but we do not accept applications by email.

Job DescriptionTe Whiwhinga mahi | The opportunityWe are looking for a compassionate, organised, and culturally grounded Pouāwhina Māori | Māori Student Adviser to join the team at He Āhuru Mōwai.This is a meaningful and highly rewarding role where you will work directly with tauira Māori to provide pastoral care, guidance, and day-to-day support that helps students feel connected, supported, and empowered throughout their university journey.As one of the key faces of He Āhuru Mōwai, you will help create a warm, welcoming, and culturally safe environment for tauira, whānau, and staff. You will play an important role in strengthening tauira Māori engagement and supporting student success through exceptional manaakitanga and whanaungatanga.This role offers the opportunity to contribute to kaupapa and initiatives that make a genuine difference to Māori student experiences across the University. Key responsibilities include:Acting as a first point of contact for tauira Māori, whānau, and visitors to He Āhuru MōwaiProviding pastoral care, advice, and culturally responsive support to tauira MāoriSupporting tauira Māori engagement initiatives, orientation activities, pōwhiri, and events aligned to student wellbeing and successSupporting outreach, recruitment, and transition initiatives for prospective tauira Māori and their whānauAssisting with scholarship promotion and application supportCoordinating communications, engagement activities, and operational support for the centreMaintaining accurate records, databases, and engagement reporting informationSupporting the operational management of He Āhuru Mōwai, including bookings, supplies, facilities, and administrationWorking collaboratively across Student & Scholarly Services and wider Māori support networks to enhance tauira outcomesThis is a role where your ability to build trust, foster connection, and create a positive student experience will truly make an impact.This is a full-time, 37.5 hours per week role on a fixed-term contract for 12 months. The salary range for this role is $63,600-$79,300 per annum, depending on experience and qualifications.For more detailed information, please refer to the Position Description. He kōrero mōu | About youYou are someone who genuinely enjoys supporting people and creating spaces where others feel welcomed, respected, and valued.You bring a strong understanding of tikanga Māori and are confident working within Māori spaces and alongside diverse communities. You are approachable, proactive, and thrive in environments where relationship-building and manaakitanga are at the heart of the work.You’ll also be highly organised, adaptable, and comfortable balancing pastoral support with operational and administrative responsibilities. Ngā pūkenga motuhake | Important skills and experienceMinimum three years’ experience in an administration or support-focused roleExperience working within Māori spaces and/or supporting tauira MāoriStrong customer service experience and a genuine commitment to student supportExcellent interpersonal and communication skills, with the ability to build meaningful relationshipsStrong organisational and administrative capability, with confidence using databases and customer management systemsExcellent Te Reo Māori pronunciation, with fluency in Te Reo Māori viewed highly favourablyUnderstanding of tikanga Māori and culturally grounded approaches to care and engagementAbility to work collaboratively and contribute positively to a kaupapa Māori environmentExperience working within the tertiary sector or supporting tauira Māori in education settings would be highly beneficial. Ngā āhuatanga kei a mātou | What we offerThe University of Auckland is New Zealand's leading University and maintains significant computational, laboratory, and analytic facilities. Auckland is frequently rated as one of the world's most liveable cities. The University is committed to providing an excellent working environment through the following:Flexible employment practices (including working from home and flexible hours)Up to 6.75% company superannuation schemeA competitive salary with five weeks' annual leaveIn addition, we also offer career development programs, discounted car parking, a generous parental leave allowance, childcare, and other discounts on internal and external services. For more information, please visit Staff Benefits. Me pēhea te tuku tono | How to applyPlease reach out to Nicky Rawnsley - [email protected] for a confidential conversation. Please note we are happy to answer your questions but we do not accept applications by email.Applications must be submitted online, by the closing date of 31/05/26 to be considered. Please include your CV and a cover letter highlighting how you can meet the skills and experiences detailed above.