Records, Compliance & Graduation Manager

Job Description:

• Unique and varied role
• Pivotal role in the delivery of our students’ experience and success
• Dynamic organisation!
• Fixed-term role based at AUT’s City Campus

Auckland University of Technology (AUT) is New Zealand's newest university and one of its most distinctive. Centred on students and grounded in knowledge that works, AUT is 5-star rated by QS, with more than 27,000 students and 4,000 staff based primarily across three Auckland campuses. It's a place of real opportunity, where the values of Pono, Tika and Aroha shape how talented, progressive people work together – and you'll feel that in the culture, in the collaboration and in the difference the work makes for students, communities and the world. 

Our community is stronger because of the role Te Tiriti plays in how we operate, and because Māori and Pacific knowledge, leadership and contribution are central to who we are. We embrace diversity in all its forms and are proud to welcome people of all ethnicities, genders, sexual orientations, religious and political beliefs, socio-economic situations and accessibility needs.

AUT’s award-winning Student Services and Administration directorate is dedicated to delivering exceptional student-centred experiences across the entire learner journey, from enrolment through to graduation and beyond. Bringing together high-impact services in student administration, wellbeing and support, governance, systems, and operational delivery, the directorate works collaboratively with academic and professional teams to enable student success and institutional effectiveness. It offers professionals the opportunity to make a meaningful difference in a large, diverse university environment, combining purpose-led work, continuous improvement, and a strong focus on equity, service excellence and positive outcomes for students and staff.

The Opportunity | Te Whiwhinga mahi  

We have a fixed-term, full-time opportunity for a motivated leader to join AUT in a pivotal role overseeing student records, academic compliance and graduation services. You'll lead a high-performing team, drive continuous improvement, and collaborate across the University to deliver exceptional outcomes for students. This is an opportunity to influence university-wide initiatives, shape service excellence, and play a key role in celebrating student success through graduation. In return, you'll enjoy a varied and rewarding portfolio, strong professional development opportunities, and the chance to make a meaningful impact within a student-centred organisation.

What we offer | Ngā āhuatanga kei a mātou 

At AUT, you’ll be part of a values-led university with a strong, caring culture, flexible working, generous annual leave and support to thrive in your role and career. We provide the tools, trust, recognition frameworks and cultural capability development programmes to help you make a meaningful contribution. Learn more about our competitive benefits tailored to all staffhttps://www.aut.ac.nz/about/careers-at-aut/working-at-aut/staff-benefits. 

https://www.aut.ac.nz/about/careers-at-aut/working-at-aut/staff-benefits 

About you | Ko wai koe 

As a professional staff member at AUT, you’ll help our university thrive by improving services, supporting students and staff and driving practical improvements across our campuses. We’re looking for people with energy, curiosity and openness to new ideas who bring a collaborative, adaptable approach and contribute to a positive workplace culture.

You’ll also bring cultural humility and respect for Te Tiriti o Waitangi, Indigenous peoples and diverse communities. Experience supporting Indigenous, equity or inclusion-focused initiatives is highly valued.

To be successful in this role, you will have:

• At least 3 years’ experience in a similar role/field
• Significant leadership in a service environment, including experience with event management
• In-depth knowledge of university processes, technology and data management
• Flexibility, sound judgment and problem solving
• High standard of customer service to a broad range of stakeholders at all levels
• Building strong relationships with internal and external stakeholders
• A commitment to equity, diversity and inclusion and supportive of AUT’s Te Aronui journey.

How to apply | Me pēhea te tuku tono 

Along with your CV, please submit a cover letter which a) explains why this role (and AUT) is of interest, and b) addresses how you feel you meet some, or all, of the key criteria listed above.

Please note: all applications must be submitted through the online application process on AUT’s careers website.

Further Information | Pārongo Anō

• Start Date: as soon as possible
• Salary Ranges | Ngā Utu: $93,000 - $114,000 per annum (dependent on experience and qualifications)
• For further information: please send us an enquiry or call 09 921 9499 

Closing Date | Te rā aukati: 17th November 2026, at 11:55 pm. 

Job Reference | Tohutoro Mahi: 96940

*Full-time denotes 37.5 hours per week

At AUT we strive to be a place where people love to work and learn. We are committed to te Tiriti, excellence and inclusivity and aspire to be the University of choice for Māori and Pacific communities. We welcome people of all ethnicities, genders, sexual orientations, religious and political beliefs, socio-economic situations and accessibility needs.

Please note that all applications must be submitted through the online application process. For further information, please send us an enquiry here or call 921 9499. Please note we are happy to answer your questions but we do not accept applications by email. You will need to apply through the standard registration process.

Nā tō rourou, nā taku rourou ka ora ai te iwi.

With your food basket and my food basket, the people will thrive.