Cohort Administration Coordinator

Job Description:

Te Ratonga Ākonga| Student Operations

Located in Ōtautahi | Christchurch, Aotearoa | New Zealand

• 5 weeks annual leave +5 days university holidays
• Permanent position, 37.5 hours per week
• Generous employer contribution to superannuation (up to 6.75%)
• $67,843 - $72,000 p.a., based on skills and experience

Kia hiwa rā, kia hiwa rā!
He hiahia, he pūkenga nōu ki te mahi a te Cohort Administration Coordinator? Nāia te pōwhiri nā Te Whare Wānanga o Waitaha kia tono mai i te tūranga nei.

Āu Mahi | What You Will Do

As Cohort Administration Coordinator, you will oversee the administration and enrolment of specialised student cohorts, including STAR, UCIC, TNE, microcredentials and exchange students. From processing enrolments and managing changes arising from prerequisite requirements and academic progress reviews to identifying outstanding compliance actions, you will ensure students receive timely, accurate and well-coordinated support.

The role also encompasses financial and reporting administration, including student funding arrangements, invoicing, maintaining accurate records and preparing cohort reports. Alongside this, you will provide operational support to Student Operations, coordinating meetings, maintaining documentation and responding to day-to-day administrative requirements.

Mōu | Who You Are

You are a proactive and detail-oriented administrator who can manage high volumes of work while maintaining accuracy, prioritising effectively and delivering a high standard of service. You will also bring:

• At least four years' experience providing high-quality administrative support in a busy, service-focused environment. Tertiary experience or an understanding of the New Zealand education system would be an advantage.
• A relevant tertiary qualification at NZQA Level 4 or an equivalent recognised qualification is preferred.
• Proven ability to process high volumes of applications or transactions accurately and within deadlines.
• Strong organisational skills, with the ability to manage competing priorities and respond to changing demands.
• Excellent written and verbal communication skills, with confidence engaging professionally with diverse stakeholders.
• Experience preparing meeting documentation, taking minutes and coordinating meeting logistics.
• Proficiency in Microsoft 365, particularly Outlook, Teams, SharePoint and Excel, alongside strong record-keeping skills.
• A sound understanding of applying policies, procedures and regulations, supported by a proactive, solutions-focused approach.
• An alignment with our organisation's values and culture, promoting a positive and inclusive work environment.

Mahi Ngātahi | Who You Will Work With

Working within Student Operations, you will collaborate closely with colleagues across the team, academic departments and other University services to coordinate specialised enrolment processes and resolve student administration matters. You will also liaise with schools, students and external funding organisations, ensuring information, processes and financial arrangements are managed effectively and stakeholders remain well informed.

Ngā Painga o UC | Why UC

At UC, being part of our team means more than just a job. We are committed to supporting our kaimahi | staff’s career and wellbeing with benefits designed to help our kaimahi grow and feel connected, supported and valued.

• 5 weeks annual leave +5 days university holidays
• UC Parental Leave (up to 9 weeks paid for eligible staff) + 26 weeks Government paid parental leave and onsite childcare facility
• generous employer contribution to superannuation (up to 6.75%)
• flexible working arrangements
• professional development opportunities
• supportive working environment
• a wide range of retail discounts across shopping, entertainment and travel
• on-campus staff discounts
• living in revitalised Ōtautahi | Christchurch, Aotearoa New Zealand
• a unique working environment in a beautiful campus with access to UC facilities such as UC RecCentre and Staff Club at discounted rates plus onsite cafés and eateries, and more.

For more benefits information, please visit us: https://www.canterbury.ac.nz/about-uc/work-at-uc/benefits-working-uc

For more information about Te Whare Wānanga o Waitaha | University of Canterbury, please visit https://www.canterbury.ac.nz/

The closing date for this position is: 22 November 2026 (midnight, NZ time)
Please note, applications will be reviewed as they are received, and interviews may take place before the close date.

Pēhea te tono mai | How You Apply

Applications for this position must be submitted via our careers website and should include a cover letter and CV.

Please note, we do not accept applications by email, however we are happy to answer your queries in relation to the application process, please forward these to [email protected]

You must have Aotearoa New Zealand or Australian citizenship/permanent residency to be considered for this role.

Please note, this is an onsite position.