Application Support Consultant - Learning and Teaching

Job Description:

Te Ratonga Tautoko Hangarau | Digital Services

Located in Ōtautahi | Christchurch, Aotearoa | New Zealand

• Fixed term position for 1 year
• 37.5 hours per week
• Generous employer contribution to superannuation (up to 6.75%)

Kia hiwa rā, kia hiwa rā!
He hiahia, he pūkenga nōu ki te mahi a te Application Support Consultant? Nāia te pōwhiri nā Te Whare Wānanga o Waitaha kia tono mai i te tūranga nei.

Āu Mahi | What You Will Do
Join Digital Services at Te Whare Wānanga o Waitaha | University of Canterbury and help keep the systems that underpin learning and teaching reliable, secure and fit for purpose. You will support enterprise applications across their lifecycle, providing expert advice, diagnosing and resolving issues, coordinating upgrades and patches, and ensuring changes are carefully tested and documented.

Working closely with application owners, users, service teams and vendors, you will configure systems, maintain data quality and integrity, deliver training, and contribute to service improvements that strengthen the student and staff experience. This is a collaborative role where your technical expertise and customer-focused approach will help the University operate effectively and continue to evolve.

Mōu | Who You Are

Ensure that the systems and programs supporting our Learning and Teaching environment, including Moodle and its associated plugins and integrations, are operational, maintained and enhanced to meet business goals and user needs. To be successful in this role, you will have:

• 5–6 years’ advanced experience supporting enterprise applications and/or developing client/server and web-based applications.
• 3+ years’ experience with .NET, C# and Microsoft SQL, or comparable enterprise application technologies is desirable.
• Hands-on experience working within an Agile framework and coordinating application changes, releases, upgrades and patching.
• Demonstrated knowledge of enterprise administrative systems, with experience supporting data integrity, quality assurance and relational databases.
• Proven ability to investigate and resolve user issues, provide expert application support, and work effectively with third-party vendors.
• Advanced Microsoft Office capability, including spreadsheet analysis and Excel modelling.
• Relevant Bachelor’s degree in Computing or a related discipline, equivalent to NZQA Level 7.
• Excellent written and verbal communication, with a demonstrated ability to deliver user training and work collaboratively across functions.
• An alignment with our organisation's values and culture, promoting a positive and inclusive work environment.

Mahi Ngātahi | Who You Will Work With
You will work closely with application owners, business users, service teams and vendors to understand needs, investigate issues and deliver practical, reliable solutions. You will communicate clearly, provide expert advice and training, and build trusted relationships across the University. Helping create dependable services and an inclusive experience for students and staff.

Ngā Painga o UC | Why UC
At UC, being part of our team means more than just a job. We are committed to supporting our kaimahi | staff’s career and wellbeing with benefits designed to help our kaimahi grow and feel connected, supported and valued.

• 4 weeks annual leave +5 days university holidays
• generous employer contribution to superannuation (up to 6.75%)
• flexible working arrangement
• professional development opportunities
• supportive working environment
• a wide range of retail discounts across shopping, entertainment and travel
• on-campus staff discounts
• living in revitalised Ōtautahi | Christchurch, Aotearoa New Zealand
• a unique working environment in a beautiful campus with access to UC facilities such as UC RecCentre and Staff Club at discounted rates plus onsite cafés and eateries, and more.

For more information, please visit us: https://www.canterbury.ac.nz/about-uc/work-at-uc/benefits-working-uc

For more information about Te Whare Wānanga o Waitaha | University of Canterbury, please visit https://www.canterbury.ac.nz/

The closing date for this position is: 15 November 2026 (midnight, NZ time)
Please note, applications will be reviewed as they are received, and interviews may take place before the close date.

Pēhea te tono mai | How You Apply

Applications for this position must be submitted via our careers website and should include a cover letter and CV.

Please note, we do not accept applications by email, however we are happy to answer your queries in relation to the application process, please forward these to [email protected]

You must have Aotearoa New Zealand or Australian citizenship/permanent residency or hold a valid NZ work visa to be considered for this role.

Please note, this is an onsite position.