Student Fees & Operations Manager

"Nā tō rourou, nā taku rourou ka ora ai te iwi" - "With your food basket and my food basket, the people will thrive."

• Dynamic and Culturally Rich Organisation
• Collaborative and Impactful Role
• Great Team Environment

Te Whiwhinga mahi | The opportunity

Are you an experienced team leader with a strong background in financial and administrative operations? AUT is looking for a Student Fees & Operations Manager to lead a dedicated team responsible for delivering accurate, timely, and student-friendly financial services across key university processes.

This role is central to ensuring the smooth delivery of core administrative functions, focusing on the management of student fees and related compliance and support services. You'll lead a team that works closely with students, staff, and external agencies to provide clear, consistent, and professional assistance throughout the student lifecycle.

Nga haepapa matua | Key Responsibilities

• Lead and support a team delivering high-quality administrative services.
• Oversee student financial processes, including fee setup, invoicing, and debt management.
• Ensure systems and processes are student-relevant, robust and efficient, and easy to navigate.
• Monitor service delivery and contribute to improvements in systems and workflows.
• Ensure compliance with relevant legislation and university policies.

He kōrero mōu | About you

• Proven management experience in financial and administrative operations, ideally in a tertiary education or service-based environment.
• Strong attention to detail and a commitment to accuracy and efficiency.
• Proven ability to proactively lead and support a team in a busy customer service setting.
• Excellent communication and interpersonal skills.
• A commitment to Te Tiriti o Waitangi and inclusive practices.

Ngā āhuatanga kei a mātou | What we offer

AUT is a modern, diverse, and forward-thinking university. We are committed to delivering outstanding experiences for students and staff alike. Join a team that values professionalism, care, and continuous improvement. AUT is a fantastic place to work and has excellent staff benefits, including free study, a personal fund for your continued professional development, free membership to AUT gyms, and generous leave allowances. Apply now and help shape the future of administrative excellence at AUT.

Me pēhea te tuku tono | How to apply

If this sounds like you, we'd love to hear from you. Please submit your cover letter and CV with your application by clicking the "APPLY" button.

Ngā Utu | Salary:  $91,500 - $111,500 per annum (dependent on experience and qualifications)

Tohutoro Mahi | Job Reference: 92690

Te rā aukati | Closing Date: 29th July 2025, at 11:55 pm. 

*Full-time denotes 37.5 hours per week