Student Advisor

Join AUT as a Student Advisor - Postgraduate Research Focus
Location: Auckland - City Campus
Full-time | Permanent

Empowering Postgraduate Research Students to Thrive

Te Whiwhinga mahi | The opportunity

Are you passionate about student success, wellbeing, and academic progress? Do you have a talent for building strong relationships and guiding others through complex university systems? Auckland University of Technology (AUT) is looking for a motivated and student-focused Student Advisor to join our Student Services team, with a dedicated focus on supporting postgraduate research students.

In this role, you will work in partnership with the Graduate Research School, faculties, and the wider Student Services team to provide holistic, wraparound support to students undertaking a dissertation or thesis. You will play a key role in enhancing postgraduate students' experience, improving access to university services, and strengthening engagement across all stages of the research journey.

Nga haepapa matua | Key Responsibilities

• Be the first point of contact for postgraduate research students needing support, advice, or guidance.
• Case manage complex student issues through a proactive and student-centred approach.
• Provide confidential, professional advice that fosters student well-being and academic success.
• Facilitate connections with relevant university services, including academic, well-being, and financial support.
• Work alongside the Graduate Research School to plan and support initiatives that enhance the postgraduate experience.
• Represent Student Services at doctoral inductions and other postgraduate events to increase visibility and access to support.
• Identify patterns and trends in student issues and provide recommendations for service improvement.

He kōrero mōu | About you

• A tertiary qualification and experience in advisory, student support, or case management roles.
• Excellent interpersonal and communication skills, with the ability to build trust and rapport.
• Strong organisational and problem-solving abilities.
• A collaborative approach and a commitment to equity and inclusion.
• Experience working with postgraduate students or within a research environment is advantageous.
• An allied health professional with a social work registration or social services experience would be highly advantageous. 

Ngā āhuatanga kei a mātou | What we offer

At AUT, we're committed to developing students to their full potential - and that includes providing excellent support throughout the research journey. In this role, you'll have the opportunity to make a real impact on the lives of postgraduate students while working in a dynamic, supportive environment that values innovation, diversity, and wellbeing.

AUT is a fantastic place to work and has excellent staff benefits, including free study, a personal fund for your continued professional development, free membership to AUT gyms, and generous leave allowances.

Me pēhea te tuku tono | How to apply

If you're ready to contribute to the success of our postgraduate research students and help shape a positive student experience, we would love to hear from you. Please submit your cover letter and CV with your application by clicking the "APPLY" button.

Ngā Utu | Salary: $73,000 - $91,000 per annum (dependent on experience and qualifications)

Tohutoro Mahi | Job Reference: 92663

Te rā aukati | Closing Date: 22nd July 2025, 11:55 pm. 

*Full-time denotes 37.5 hours per week

This role is considered a children's worker role and will be subject to safety checks as part of the Children's Act 2014.