Soft Services Coordinator

Coordinate essential cleaning, security, and waste services across campus, ensuring high standards and smooth contractor operations.

Mō te tūka | The role

Play a key role in keeping our campus running smoothly by coordinating essential soft services.

You'll manage cleaning, security, pest control, waste and recycling, and traffic-related services—ensuring high standards through effective contractor management, service monitoring, and a strong focus on sustainability, safety, and customer satisfaction.

Some tasks of the role include:

• Coordinating and monitoring cleaning, security, pest control, and waste/recycling contracts
• Acting as the primary liaison for service contractors, customers, and stakeholders
• Reviewing service agreements, monitoring performance, and driving improvements
• Managing incident reporting, CCTV requests, and compliance documentation
• Supporting sustainability through waste minimisation and recycling initiatives
• Preparing monthly activity and financial reports for the Property Services Manager

Permanent role, 37.5 hours per week (1.0 FTE) at our Lincoln Campus. Salary: circa $70,000 per annum depending on experience.

Kā tino Pūkeka/Whēako | Essential skills/experience for the role

You will have:

• Experience in commercial cleaning, security, or facilities management (client-side preferred)
• Strong coordination and organisational skills with a focus on service delivery
• Ability to engage professionally with contractors and diverse stakeholders
• Basic computer skills and confidence using reporting systems
• A proactive, health & safety-conscious approach to facilities operations
• Physical fitness and flexibility to work after hours when needed

Kā hua ka riro ki a koe | What's in it for you?

At Lincoln University, you'll be part of a supportive and inclusive workplace that values diversity and equal opportunity.

From day one, enjoy a range of benefits designed to support your professional growth, wellbeing, and work-life balance, including:

• Grow your career with expert-led training & mentorship
• Generous leave -six weeks of paid leave per year (based on 1.0 FTE)
• Annual salary reviews to recognise your contributions
• Eye care support - contributions toward eye tests and glasses
• Free on-site parking for added convenience
• Flexible, family-friendly work environment promoting work-life balance
• Wellbeing support - free, confidential services through ClearHead
• Exclusive employee benefits with Southern Cross Health Insurance
• On-campus gym with discounted membership fees
• Access to an on-site early childhood centre with staff discounts
• Boost rewards membership for retail & service discounts
• Engaging social culture - staff groups, activities & events
• A vibrant university community - beautiful gardens, on-site cafés & a collaborative atmosphere.

Mō mātou | About us

Te Whare Wānaka o Aoraki | Lincoln University is a specialist institution dedicated to impactful research and higher education that supports land-based industries in New Zealand and globally.

Our campus sits at the heart of the Lincoln research precinct, complemented by university-owned farms and research stations that blend education, research, and hands-on learning. At Lincoln, students are at the heart of everything we do—we empower them to grow their potential and contribute to a more sustainably productive world through world-class teaching and research.

As a progressive university with an ambitious vision, we value a professional workforce that reflects the diversity of our community. Our staff engage with students, parents, government, iwi, and external stakeholders, upholding Lincoln University's reputation through their work.

Our Te Tiriti o Waitangi commitments begin with mana whenua. We honour our special relationship with Ngāi Te Ruahikihiki and Te Taumutu Rūnanga, embedded in our He Tūtohinga Whakamātau | Charter of Understanding.

Tono ināianei | Apply now

Ready to apply? Submit your CV and a cover letter that highlights your fit for the role—tell us what makes you the ideal candidate!

Applications received via email will not be considered, however specific enquiry relating to the role can be made to [email protected]

We are only considering applicants who have current unrestricted legal working rights in New Zealand. We are unable to provide visa sponsorship for this role.