Kaitohutohu Tauira | Student Adviser

• Do you have knowledge of the postgraduate research environment?
• Have you got 5 years’ experience working in a comparable role?
• Are you looking for a permanent, full-time role?

Kōrero mō te tūranga - About the role

Te Herenga Waka - Victoria University of Wellington is currently recruiting a Kaitohutohu Tauira - Student Adviser to join Te Here Tāura Rangahau - Faculty of Graduate Research, on a permanent, full-time basis.

Key responsibilities:

• Provide end to end postgraduate advisory services to a designated portfolio of students, staff, and managers using best practice case management principals.
• Have oversight of key candidature processes from enrolment up until submission including progress reports, annual registration and re-registration, suspensions, extensions, etc.
• Works as an effective member of the postgraduate research advisory team and actively contributes to the team’s goals.
• Collaborate effectively with Schools and Central Services Units around postgraduate processes.
• Develop and maintain a good understanding of relevant University regulations, policies, procedures, and services.

Ō pūmanawa - About you

You will be a motivated, customer-focused individual who can take the initiative, provide excellent administration and policy compliance. You’ll thrive in this role with an excellent manner with people, an ability to influence and manage conflict, strong attention to detail, and self-management skills. This role is busy, challenging, extremely rewarding, and interesting for the individual with the right temperament.

Key requirements:

• Knowledge of the postgraduate research environment.
• 5 years of experience working in a comparable role.
• A Diploma or Bachelor’s degree is essential; an Honours or Master’s degree is beneficial.
• Experience in dealing with University policies and procedures that relate to the nuances of postgraduate research.
• Experience in dealing with people from a diverse range of backgrounds and cultures.
• Demonstrated experience in building positive relationships with cohorts.
• Demonstrated experience in proactively assisting others.
• Demonstrated ability to manage and prioritise a range of tasks and issues in a busy environment.
• Demonstrated time management and sound organisational skills.
• Demonstrated experience in accurate data entry into multiple systems.
• Proven ability to work with others to ensure key deadlines are met.
• Experience in dealing with sensitive issues with professionalism.
• Excellent oral and written communication skills.
• Proficient in MS Office suite, particularly SharePoint and Teams.

Role Description - Click here to see further information, including salary.

Due to the confidential nature of this work with access to student records, we will not be accepting applications from currently registered Doctoral candidates, or those under examination.

Close date for vacancy: 03 July 2025.

Contact details for vacancy: If you have any questions regarding this role, please get in touch with Rachel Hjert ([email protected]).

How to apply: Please ensure you are applying for this role directly on our career's page and not via email. When applying for this position, candidates must submit supporting documents along with their resume, such as a cover letter.

About Us

Mō Te Herenga Waka - About Our University

Te Herenga Waka - Victoria University of Wellington is renowned for its high-quality research and exceptional teaching. We attract people from around the world. Our university campus spans Te Whanganui-a-Tara Wellington - the creative, scientific and political centre of Aotearoa New Zealand - and our students thrive on the connections we have made here.

Explore the many benefits of working at Te Herenga Waka - Victoria University of Wellington. Find out where you fit in our strategic direction and learn more about our research expertise.