Senior Systems Engineer, Enterprise Services

Challenging and growing engineering role at the centre of IT change.

Be part of defining how our enterprise IT platforms and services evolve and develop at Massey University.

We are reshaping the way we deliver IT services at Massey University and are looking for an experienced Senior Systems Engineer, Enterprise Services. You’ll be a seasoned professional with broad experience governing, configuring, and supporting one or more enterprise platforms like Microsoft 365, Power Platform / Dynamics 365, Linux, and others. You will preferably also understand the implications of implementing AI technically and have a keen interest in expanding your skills and expertise in this space. Your skills will be vital for advancing our shift to sustainable, modern technology. 

Mō tēnei tūranga mahi | About this role

The Senior Systems Engineer (Enterprise Services) offers technical subject matter expertise in the domains of either Microsoft 365, Power Platform / Dynamics 365, Linux, AI, or a combination thereof. The role involves managing and operating our enterprise platforms as well as contributing to the development of technology, standards, and guidelines within these domains. Additionally, the position requires providing technical leadership within the Enterprise Services team to assist projects, balance standard operations with innovation, as well as optimisation with automation.

The salary band for this position is $80,984 - $113,805 based on skills and experience.

Āu Mahi | What You Will Do 

• Assist the Principal Engineer and wider ITS teams in the design, provision, operation, security, and management of your domain
• Ensure service availability and manage improvements and innovative uses of available technologies
• Ensure security and privacy of users and services
• Enable improved user experiences through effective sourcing, implementation, and automation
• Provide key technical advice
• Assist with change through technical, and strategic alignment
• Collaborate to meet strategies, plans and targets

Domain-specific competencies - Don’t worry if you’re not an expert in everything – strong experience in key areas is what counts.

Microsoft 365 and Identity Access Management

• Strong expertise in managing and configuring core services such as Exchange Online, SharePoint Online, and Microsoft Teams, particularly in a hybrid environment.
• Proficient in using PowerShell to automate administrative tasks and streamline complex configurations across the Microsoft 365 ecosystem.
• Strong experience with identity and access management, particularly Entra ID and Active Directory, including conditional access, SSO, and multi-factor authentication.
• A strong understanding of compliance, data governance, and security features within Microsoft Purview and Defender for 365.

Microsoft Power Platform and Dynamics 365

• Strong expertise in governing and operating the platform and common components of the Power Platform and Dynamics 365 platforms, including the excellence and admin centres.
• Experience and broad understanding of Power Apps, Power Automate, Dynamics 365, sufficient to advise on best practice, guardrails, and assist application teams with troubleshooting.
• Experience in API-based integration and integration platforms (preferred)

Linux

• Proficient in managing system resources, users, services, and network configurations to ensure smooth and secure operations.
• Skilled in writing shell scripts and using automation tools like Bash and Python to streamline repetitive tasks.
• Experience with configuration management tools such as Ansible, Puppet, or Terraform for automating infrastructure deployment and maintenance.
• A strong understanding of system security, including hardening techniques, firewalls, and compliance standards.
• Familiarity with cloud platforms like AWS or Azure, as well as container technologies like Docker and Kubernetes.
• Familiarity with GitHub and version control methodologies.

Artificial Intelligence (AI)

• Proficient in deploying, managing, and optimizing AI models, AI agents, and platforms tailored to support learning, assessment, and administrative processes.
• Experience with Microsoft Copilot and its adoption and safe operation within an enterprise context.
• Experience with cloud-based AI services (preferred) (e.g., Azure AI, AWS SageMaker, or Google Vertex AI).
• Understanding of data privacy, ethical AI principles, and compliance with regulations such as FERPA or GDPR.

Ko koe tēnei | Who You Are 

• Tertiary qualification in IT or business management, or equivalent experience 
• Minimum of 5 years’ experience in a senior engineer or related position in Microsoft 365, Linux, or similar enterprise systems 
• Experience working in a large, complex environment with numerous interconnecting systems across hybrid infrastructure
• Experience with enterprise monitoring and alerting tools such as SCOM.
• Proven ability to contribute effectively to projects and stakeholder relationships 
• Demonstrated comfort with ambiguity and uncertainty  
• Experience with incident, problem, change, release and capacity management processes
• Knowledge of strategic IT issues, especially in educational or government contexts 

Ko ngā hua o te tūranga? | What’s in it for you? 

• Up to 6.75% employer contribution to the UniSaver Superannuation Scheme 
• Five university holidays per year in addition to your annual leave 
• Subsidised Southern Cross Healthcare plan for you and your family 
• Discounted membership to our fully equipped recreation centre and gym facilities 
• Staff purchasing privileges and discounts at many commercial and retail businesses across NZ 
• Access to a wonderful on-campus crèche/day care facilities for dependents of staff on our Manawatū campus 

This full-time position is preferably based at the Palmerston North campus, but we are open to candidates out of the region who are willing to be onsite 1-2 days a week. If you are highly experienced in some or all the areas of domain expertise, we are keen to hear from you!

Join us and be a key part of Massey University’s digital transformation.