Disability Service Manager

• Dynamic organisation!
• Unique and busy role
• Great team environment

Te Whiwhinga mahi | The opportunity

We are currently seeking a Service Manager for our Disability Support Services team which operates across three campuses.  With every day presenting a different opportunity, you will be ready to hit the ground running while navigating the demands of this dynamic role.  This role provides leadership to our team of Student Advisors, and Disability Support Services, who are dedicated to providing the best level of support and engagement to ensure students' needs are met.   

He kōrero mōu | About you

As an experienced people manager, you will have a proven record of building strong teams and leading performance.  Alongside this, you will be experienced in developing relationships with a variety of stakeholders and representing and maintaining the reputation of the organisation, while reflecting a commitment to excellence and vision.  You will be proactive, energetic, and decisive; able to demonstrate professional practice while sharing expertise in an educational and engaging way.  

To be successful in this role, you will be experienced in: 

• People management and providing leadership in the delivery of high-quality, professional service with a culture of customer care
• Providing specialist knowledge and guidance to a team responsible for delivering front-line disability support
• Coaching and staff development
• Collaboration with specialists and stakeholders to deliver continuous improvement.
• Providing an innovative and solutions-focused approach to service design. 
• Managing operations, including resource planning and monitoring, and ensuring service level standards are met while quality is maintained
• Monitoring, analysis, and reporting for senior leadership
• Being effective in developing tactics to support cohorts of students with an integrated pastoral care support framework
• Knowledge and understanding of the contemporary issues and challenges facing students

If you are ready for a challenge, we are looking for someone with a tertiary qualification who will thrive on responsibility, accountability, and ownership of your role and actions. If you have a professional approach and are flexible, adaptable, assertive, and proactive with high levels of initiative, then we want to hear from you! 

Ngā āhuatanga kei a mātou | What we offer

Choosing to join the team at AUT University means you will: 

• Be a member of a warm, friendly, passionate team who enjoys achieving exceptional results
• Be part of an organisation that makes a difference in the social fabric of New Zealand and is changing the shape of the tertiary education industry
• Enjoy great professional development opportunities, a range of staff benefits, and generous leave allowances

With campus footprints across four diverse Auckland locations, Auckland University of Technology (AUT) is the newest and second-largest University in New Zealand. It is a contemporary, connected, and relevant study destination with more than 28,000 students and over 2,500 staff and is focused on providing exceptional student learning experiences and graduate success based on innovative and supportive teaching and contemporary first-class student services. 

To apply please click "Apply Now" below to be redirected to our careers site. You can also visit http://careers.aut.ac.nz to see our other vacancies.  

Salary Range: $91,500 - $111,500 (dependent on experience and qualifications)

Reference: 91232

Te rā aukati/Closing Date: 17th February 2025, at 11:55 pm. 

*Full-time denotes 37.5 hours per week

This role is considered a children's worker role and will be subject to safety checking as part of the Children's Act 2014