Business Support Manager Accommodation

SGE_ASWLG_363_04/24
Professional Grade 7 79009 - 111028
Students and Global Engagement
Term length: ongoing
Hours of work: full-time

Position Overview

The Office of Student Experience (OSE) guides and supports our tauira through their Massey experience. This is achieved by ensuring: students are enabled to achieve; students are engaged with the University and students are empowered to participate in their community and to grow their whole self.

As a team we take a strengths-based approach to our work and are committed to a culture of continuous improvement. Student Wellbeing forms an integral part of the OSE, and the team offers a range of services to support wellbeing during a student’s time at Massey. We understand the challenges tertiary study can bring and the importance of a holistic approach to keeping well, providing a multi-pronged approach to support academic success and the development of life skills.

About the Role:

The Business Support Manager position is a national role that provides onsite leadership and support of the Wellington based student accommodation team; is responsible for the accommodation business support functions across the Accommodation Service. A key focus of the role is maintaining efficient and effective business support processes and services across all three Massey accommodation locations/ campuses, specifically the financial, and administrative functions that assist us to meet contractual, and legal obligations to residents living within the university’s accommodation complexes.

Key Responsibilities:

• Provide onsite leadership and support to the Wellington-based student accommodation team.
• Serve as the financial lead for the service, ensuring fiscal responsibility and transparency.
• Lead accommodation business support functions and customer software.
• Maintain efficient business processes and software management across all three accommodation locations.
• Manage administrative functions to fulfil contractual and legal obligations to residents.

Key Requirements:

• Proven experience in management, preferably in the accommodation or hospitality sector.
• Strong financial acumen and experience in budget management.
• Excellent organisational and communication skills.
• Familiarity with compliance standards, including the Education Code of Practice and tenancy requirements.
• Commitment to upholding Te Tiriti o Waitangi principles.

If you’re ready to make a difference in student accommodation and want to be part of a passionate team in a dynamic university environment, please submit your CV and cover letter to through our online candidate portal.

The employment setting will involve work with people across the lifespan and applicants will be required to comply with the requirements of the Vulnerable Children Act 2014 and the Vulnerable Children (Requirements for Safety Checks of Children’s Workers) Regulations 2015.

To view/download the job description, please click on the file below
JD- Business Support Manager Accommodation

Closing: 26/05/2024 21:30:00

10/05/2024