Student Advisor

    Institution Info
    Auckland University of Technology 55 Wellesley St East
    Auckland, AUK, New Zealand Phone: 09 9219185
    Web Site: www.aut.ac.nz/

    Institution Profile



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Job ID:

88820

Location:

North Campus, AUK 
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Job Views:

6

Employment Type:

Full Time - Continuing
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Job Description:

  • Dynamic organisation
  • Unique and busy roles
  • Great team environment
  • AUT North Campus

    An exciting opportunity for a Student Advisor has become available in the Student Hub, North campus, Student Services & Administration division. We are looking for an individual who can deliver comprehensive support using a case management approach. Our Student Advisors cover a broad range of student services, from assistance with student administration matters through to wellbeing support; enabling students to achieve their academic and personal goals. The Student Hub's services are delivered across multiple channels; phones, email, in-person and online. To be successful in this role you will be dynamic and innovative, agile and solution-focused with proven success in a similar position.

    The successful candidate will have:
  • an undergraduate degree in a relevant discipline (psychology, health sciences, social sciences)
  • experience in tertiary education, community support or customer service
  • a passion for supporting student success
  • an ability to deliver high-quality, professional service with a culture of customer care
  • an understanding of advisory support delivered via a case management model
  • extensive experience with technology and relationship management software

    You will be professional and calm and have demonstrated a willingness to go the extra mile. An ability to juggle and complete multiple tasks simultaneously in a busy environment while remaining calm under pressure is a must and if alongside all of this are a great team player, we want to hear from you.

    This role is considered a children's worker role and will be subject to safety checking as part of the Children's Act 2014.

    This is a full-time role*.

    Salary Range: $70,752 - $96,210 (dependent on experience and qualifications)
    Ref: 88820
    Closing Date: 26 May 2024 at 11:55pm

    *Full time denotes 37.5 hours per week

Posted:

10/05/2024

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