Group Services Administrator

Te Whiwhinga mahi | The opportunity

An opportunity has emerged for an Administrator, internally referred to as a Group Services Administrator, to join our Group Services team in the Faculty of Education & Social Work. This is full-time permanent position.

Our Group Services Administrators (GSA) are the key in providing teaching and learning related administration support. The position provides support for teaching delivery, course administration, examination and final grade processes, as well as some coordination support in the sub-doctoral and doctoral space.

We are often the ‘go-to’ or ‘subject matter experts’ therefore our organisation, communication and people skills need to be second to none.

Mō tō mātou rōpū | About the team

Recently moved to the City Campus, the Faculty of Education and Social Work occupies the new Building 201, Building 114, Building 435 and Building 113, amidst hustle and bustle of the City Campus.  The City Campus is the main campus for the Faculty of Education and Social Work but we also teach at Te Tai Tokerau and Te Tai Tonga.

At the Faculty of Education and Social Work we deliver foundation, undergraduate and postgraduate courses. We offer a community-minded, supportive, multicultural environment where forging strong bonds with lecturers and peers is valued.

He kōrero mōu | About you

As a Group Services Administrator you will:

• Provide teaching and learning administration support for course and academic processes in line with the University’s policies
• Course, assessment and examination administration
• Be comfortable working in-person/on-site at our City campus

For more detailed information on the role, please review this position description.

Please note this is full-time (0.8FTE, 30 hours per week) permanent position, with a salary range of $55,501- $57,500 pro rata per annum which will be dependent on experience.

Nga Pūkenga Motuhake | Important Skills

Our ideal candidate will bring the following:

• Previous experience in an administration role with a deadline focus environment
• Be able to work proactively and autonomously, using initiative to solve problems requiring judgement and interpretation of established information 
• You will be a people- centric, team player and will not be afraid to ask questions or follow up with stakeholders
• You will be a confident user of Microsoft suite, e.g. Word, Excel, MS Teams and have the ability to pick up other systems quickly
• Thinking on your feet, critical thinking and adaptability are essential for success in the role
• Strong attention to detail, with excellent organisational skills and the ability to effectively manage a busy workload
• Outstanding verbal and written communication skills

Ngā āhuatanga kei a mātou | What we offer

The University of Auckland is New Zealand’s leading university and maintains significant computational, laboratory and analytic facilities. Auckland itself is frequently rated as one of the world’s most liveable cities. 

The University is committed to providing an excellent working environment through:

• Flexible employment practices (including working from home, flexible hours)
• Up to 6.75% company superannuation scheme
• A competitive salary with five weeks’ annual leave

In addition, we also offer career development programmes, discounted car parking, a generous parental leave allowance, childcare and a number of other discounts on internal and external services. 

For more information please visit Staff Benefits.

Me pēhea te tuku tono | How to apply

Please reach out to Anna Ma, Group Services Team Leader, via [email protected] for a confidential conversation. Please note we are happy to answer your questions but we do not accept applications by email.

Applications must be submitted online, by the closing date of Friday 3rd May 2024 to be considered. Please include your cover letter and/or CV highlighting how you can meet the skills and experiences detailed above.

Equity

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment.  For further information on services for Māori, Pacific, women, LGBTQIATakatāpuiMVPFAFF+, people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz

The University is committed to providing a safe, inclusive, and equitable environment where everyone can thrive. For further information see Te Ara Tautika | the Equity Policy and visit www.equity.auckland.ac.nz